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Blue screens, many 'seems to be caused by ... ntoskrnl.exe'.

blue screen bsod

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#46
phillpower2

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Going offline shortly as I have an early start in the morning  :(

 

If you can, do the following sometime over the next 24hrs;

 

Upload any latest crash dumps.

 

Temporarily uninstall Comodo Firewall, if a paid for product make a note of the licence key first, make sure that Windows Firewall is then running.

 

Also as a temporary measure, disable hibernation following the steps courtesy of MS below;

 

  1. Click Start, and then type cmd in the Start Search box.
  2. In the search results list, right-click Command Prompt, and then click Run as Administrator.
  3. When you are prompted by User Account Control, click Continue.
  4. At the command prompt, type powercfg.exe /hibernate off, and then press Enter.
  5. Type exit, and then press Enter to close the Command Prompt window.

If none of the above helps we will need to look closer at your Windows installation.


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#47
For the love of sod.

For the love of sod.

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All right, I came back and woke the PC, restarted Steam, killed all related processes that I saw (could've missed something there I suppose), and tried Metal Gear, which crashed in about five minutes but the PC was fine.  So I started Resident Evil 4 through Steam and played for well over an hour with no trouble.  Uninstalled Comodo and have Windows Firewall running.

 

Attaching the crash log from earlier.  I don't think here will be another one for a while, as I need to restart the PC for the Comodo uninstall to take effect, so the next time I play it will (provided my theory is correct) not give us any trouble.  Cheers.

 

EDIT:  Hum, that dump indicates a graphics card problem.  Not the first time we seen one like that.  Anyway, played more MGSV, several hours, and as it was after a restart I've had no problems.  I'm not sure what the problem with the inconsistent blue-screens was but we've a pparently fixed that.  This problem is now (as far as I can tell) only a problem with playing MGSV after waking the PC from sleep, and perhaps it was the GPU after all.  There's some 'game-ready' features from GeForce Experience that are currently applied for MGSV.  I'll have a look at disabling those.  In fact, I think I applied them with that weird update I mentioned that caused my PC to ignore the GPU entirely until I'd uninstalled Nvidia and done a clean install of the newest drivers (don't remember my method for that but it could have been faulty).

Attached Files


Edited by For the love of sod., 24 September 2015 - 10:23 AM.

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#48
phillpower2

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From your latest crash dump;

 

ntkrnlmp.exe

 

 

This is far too generic to pin down as it covers many things, Ram, HDD and graphics solution to name but three.
 
Let us take a look at your Windows installation;
 

Go to Start and then to Run ("Start Search" in Vista - 7)
Type in: sfc /scannow
Click OK (Enter in Vista- 7)
Have the correct Windows CD/DVD handy (not always required).
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista & W7 users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.

The file may be large so upload it to http://www.mediafire.com/ and then post the download link here for us.

 

How to use mediafire  http://en.kioskea.ne...es-to-mediafire

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#49
For the love of sod.

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Hum, what about nvlddmkm.sys?  BlueScreen View is saying it seemed to be caused by that, which I believe is Nvidia.  This is in the one from 23 September.

 

I've already run sfc /scannow a couple of days ago as part of the Tweaking.com All-in-One Windows Repair.  Attaching that log.

 

DriverMax has had me update the Nvidia display drivers, and there's a few other things as well that I've not done.

 

 

Here's the rest of what it says:
http://prntscr.com/8k46vs

One more is cut off from that image but is not up to date as well:  Standard Enhanced PCI to USB Host Controller, New version available 1.0.0.5

 

 

I'll try removing the game-ready features now, as other games appear to work fine, and MGSV is the only one for which I have these features installed.

 

 

EDIT: 'Reverted' my Nvidia settings for MGSV but that did no-thing as the PC's after its latest blue screen, and apparently neither did the update do any thing.  I'm in safe mode now, about to remove all the Nvidia driversand then install them again.  Was going to use Driver Fusion but thought better of it in favour of the regular Add/Remove Programmes function.  DriverMax doesn't seem to have a driver removal function however, just an updater.  Adding the latest dump as well, which according to BlueScreen View implicates nvlddmkm.sys once again.

 

EDIT 2:  Uninstalled and reïnstalled my Nvidia card as I said I would, and played/ran MGSV for several hours.  Not exactly new information but every time I play the game it strengthens the theory that sleep is the problem, as there's only a problem when coming back from sleep (and only when I play MGSV).  Will put the PC to sleep now and run the game again to-morrow, see what it does and has my driver exercise helped.

 

EDIT 3:  Once again on waking the computer my initial attempt to play the game caused it to crash.  Can't remember but I think it blue-screened on the first attempt to play as opposed to the usual pattern of crashing the game on the first attempt and the whole PC on the second attempt.  Either way, here's the dump file.  After the blue screen and restart, the game ran fine for as long as I wanted it to before I'd quitted it.  I wish I could test the game without the graphics card but I'd hardly expect it to run using the onboard graphics.  Perhaps a friend has one I could try.  I've been getting slight graphical artefacts, such as parts of a programme remaining visible when I minimise the window, or sometimes the shapes of some buttons remaining on the screen as totally black shapes.  Any of this goes away fairly quickly after minimising but Idon't remember it happening before a few weeks ago, round the time this started.  Thanks again.

Attached Files


Edited by For the love of sod., 25 September 2015 - 11:56 AM.

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#50
phillpower2

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USB drivers were identified in your latest crash dump but I suspect that Windows is in some way behind this!

 

From your CBS log;

 

2015-09-10 08:29:30, Error                 CBS    Failed to shred identity: Microsoft-Windows-InternetExplorer-LanguagePack [HRESULT = 0x80070057 - E_INVALIDARG]

 

 

After looking at your CBS log and due to the fact that you do not use an AV software to protect your system I feel that it is wise to have your computer checked out by the GTG security staff, the GTG malware redirection text is included below;

 

I suspect that you have some malware on your computer causing issues that we are not able to solve through means we can use here in the Tech Forums. I suggest you read the 'Start Here' topic found here. With these self-help tools you have a high chance of fixing the problems on your own. If you are still having problems after following Step 3 of the guide, continue with Step 4 and 5 and post in the Malware Forum. If you are unable to run any programs, Please create a topic stating what you have tried so far and that you are unable to run any programs. Also, Please do NOT post the logs in this thread.

If you are still having issues after the malware expert gives you a clean bill of health, Please return to THIS thread and we will pursue other options to help you solve your current problem(s).


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#51
For the love of sod.

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Wow, malware is it?  I never would've thought so but any thing's possible.  I'll post there in a bit.


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#52
phillpower2

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Malware identification and eradication is a specialist area specifically dealt with only by security experts, as previously stated by myself there may be more than one issue going on with your computer but after looking at your CBS log and taking into consideration the lack of AV protection on the computer I feel that you should seek the help of the GTG malware removal staff above all else, you will be referred back here once given the all clear if the issue is still not resolved.

 

Be sure to provide a link to this thread if you post on the malware forums so that the expert/s there can see what has already been done  :thumbsup:


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#53
For the love of sod.

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Well, we'll see what happens.  If this is malware I'd love to know what's its actual purpose, because it certainly wouldn't be annoying me when I'm trying to play computer games, haha.  Thanks for all your help.  I'll post back here once they're done at the malware section and let you know what it was if they've found something (you have to be curious), or if they haven't I'd be grateful to have you forge ahead with me.

EDIT:  Oh, and I've made the post there now.


Edited by For the love of sod., 25 September 2015 - 02:50 PM.

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#54
phillpower2

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You are correct I am most curious  :yes:

 

As the Malware Techs are extremely busy you may not receive an instant reply, if you have waited for three days and not received a reply to your OP please post in the Waiting Room, be sure to identify the issue as malware related and include a link to your malware thread  :thumbsup:

 

NB: You will note that I am shown to be following your malware thread, I suggest that you do the same in case you miss a reply to your OP.


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#55
For the love of sod.

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Right so.  Following now.  I'm used to things automatically subscribing me once I've posted on it (but I've been refreshing the page anyway because the mystery is so compelling!).

Seen that Waiting Room thing as well, which I think is a lovely thing.  Thanks very much, sir.


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#56
phillpower2

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You are most welcome  :)


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#57
For the love of sod.

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Sorry, my Maya's not opening now, says the licence couldn't be obtained.  I imagine it's one of the services we disabled.  Any idea?  I love that it takes three minutes to boot and be usable now, as opposed to the ten to fifteen mnutes it used to take before I could use it, so I really hope the answer isn't just to reënable all the services.  Thanks.


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#58
phillpower2

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Sorry, my Maya's not opening now, 

 

 

Sorry but what is Maya`s?

 

Glad to hear that you are happy with the improvement, it will most likely be a lot better once the security experts have finished, if need be, don't forget to use the waiting room as described  ;)


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#59
For the love of sod.

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Maya is a 3D modelling programme.  I'll probably just reïnstall it.  It just took ages last time so I was hoping I wouldn't need to.

 

EDIT:  Fixed Maya.

https://forums.autod.../5145894/page/2
 

These instructions from that page worked for me:
1. Press windows button + r to star Run and type 'services.msc'.
2. Click the 'Standard' tab on the bottom.
3. Find 'FLEXnet Licensing.. blaa' and right click for 'Stop'.
4. Right click again for properties and set 'Startup type' to 'Automatic' and press 'Start' below.
5. Apply and you are done!

 

Never would've thought to look at 'Flex' licensing.


Edited by For the love of sod., 29 September 2015 - 06:48 AM.

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#60
For the love of sod.

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Ah well now, how are you, sir?  Seems I've been cleared of mlaware.  Any ideas?  Here's the thread (which I know you're following anyway):
http://www.geekstogo...-7#entry2531534


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