Jasy_J
Any member is most welcome to contribute within a thread if their input would be helpful to the person seeking assistance, posting "oh, it's so buggy" is not helpful to anyone and may cause undue stress to a person such as dustypink, please only post if offering genuine assistance, thank you.
the cystal thing is not happening I am downloading it and not getting anything I have removed avast
The program does not unzip and run automatically, you need to do this manually.
Do you get the downloading icon on the taskbar, click on the open when done option and then select "extract all"