[RKinner]

Can you get a Process Monitor capture of a really slow speed test?

[Advertisements]

What do you mean "speed test"? What activity?

[hmp3]

What do you mean "speed test"? What activity?

[RKinner]

The USB speed test we were doing before you went on your trip.  Remember you said the first one was fairly quick but subsequent ones dropped in speed to below 1 M

[hmp3]

PML of Innostor USB Drive USBDeView Speed Test @ 0.40mbWrite 28mbRead (Here)

[RKinner]

Try uninstalling Bonjour.  This is some Apple software that checks for Apple Hardware on the network.  (I think it gets installed when you add or update itunes).  It's getting in the middle of the test.  MBAM is also in the way as is ipoint but Bonjour seems to be the worst.  Try a new run of speed tests after uninstalling and see if it helps.

[hmp3]

Can't find an installation of Bonjour anywhere on pc.

MBAM is the reason I upgraded to Windows 7 from a stable Vista.

Ipoint is the only way my mouse side button works.

[RKinner]

Search for

 

services.msc

 

hit Enter

 

Find Bonjour Service

 

Right click and Properties.  Change Startup Type: to Disabled APPLY.  Stop the service.

[hmp3]

No Bonjour in Services.msc.

[hmp3]

Okay, I'll backup my pc then uninstall MBAM & ipoint to see if it solves it, but I still can't find Bonjour, will wait until I can uninstall Bonjour to uninstall the others.

Edited by phickspc, 08 November 2018 - 08:23 PM.

[RKinner]

Process Monitor says your mDNSResponder.exe belongs to Research In Motion and not bonjour:

 

C:\Program Files (x86)\Common Files\Research In Motion\Tunnel Manager\mDNSResponder.exe

 

You might be able to use Process Explorer to right click on mDNSResponder.exe and Pause.

[hmp3]

I tried suspending but MBAM wouldn't suspend.

I tried suspending all labelled processes related to blackberry, MBAM, Epson, Java & TableMike, but no improvement to speedtest or safely remove notification.

I terminated ipoint, MBAM and MdnsResponder (and StreamWhatYouHear as it congested the PML).

And then I performed another USBDeview speedtest.

ProcessExplorer here (Note: showed OfficeClickToRun & Nvidia Telemetry, both of which couldn't be terminated)

attachment=88000:1-3mbSpeedtestNoBonjour,Mdns,MBAM,ipoint.zip]

[RKinner]

If you set a filter to only include process name usbdeview.exe it's easy to see how the program works.  You can see it writing to the USB in large chunks then it reads them back.  At the end it checks on CPU time and oddly enough yours uses less CPU time so we are probably looking at something like a bad driver causing page faults or a memory leak. 

 

In case we haven't used it before here are the instructions:

 

Let's try Latency Monitor:

Go to

http://www.resplendence.com/downloads

Scroll down to

System Monitoring Tools

and then find

LatencyMon 6.70 (or it may be a higher number if they update)

Click on Download free home edition

Save it then right click and Run As Admin.  It will install and then start the program.  
It will tell you to click on the Start button but there isn't one.  
Instead click on the green arrowhead (looks like a Play button).   Let it run for at least 20 seconds.  Run the USB speed test.  When it finishes: Then hit the red box to stop Latency Monitor.

Edit, Copy Report text to Clipboard then move to a REPLY and Ctrl + v to paste the text into a reply.

[hmp3]

I ran it but after 10minutes I clicked stop. Results posted below, would you like me to run longer than 10minutes? _________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. At least one detected problem appears to be network related. In case you are using a WLAN adapter, try disabling it to get better results. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
LatencyMon has been analyzing your system for  0:10:00  (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        NIV
OS version:                                           Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware:                                             ASUSTeK Computer INC., P6T
CPU:                                                  GenuineIntel Intel® Core™ i7 CPU 920 @ 2.67GHz
Logical processors:                                   8
Processor groups:                                     1
RAM:                                                  12278 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   2672 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs):   4390.558996
Average measured interrupt to process latency (µs):   2.787082

Highest measured interrupt to DPC latency (µs):       1507.195383
Average measured interrupt to DPC latency (µs):       0.963701


_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs):              92.693488
Driver with highest ISR routine execution time:       SCSIPORT.SYS - SCSI Port Driver, Microsoft Corporation

Highest reported total ISR routine time (%):          0.049219
Driver with highest ISR total time:                   SCSIPORT.SYS - SCSI Port Driver, Microsoft Corporation

Total time spent in ISRs (%)                          0.087078

ISR count (execution time <250 µs):                   1245702
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs):              1720.559132
Driver with highest DPC routine execution time:       ndis.sys - NDIS 6.20 driver, Microsoft Corporation

Highest reported total DPC routine time (%):          0.152615
Driver with highest DPC total execution time:         Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

Total time spent in DPCs (%)                          0.222979

DPC count (execution time <250 µs):                   3056206
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                155
DPC count (execution time 1000-1999 µs):              54
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

Process with highest pagefault count:                 iexplore.exe

Total number of hard pagefaults                       4666
Hard pagefault count of hardest hit process:          2877
Number of processes hit:                              16


_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       20.049009
CPU 0 ISR highest execution time (µs):                92.693488
CPU 0 ISR total execution time (s):                   3.585551
CPU 0 ISR count:                                      1186247
CPU 0 DPC highest execution time (µs):                1720.559132
CPU 0 DPC total execution time (s):                   9.984072
CPU 0 DPC count:                                      2988244
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       2.917816
CPU 1 ISR highest execution time (µs):                13.735030
CPU 1 ISR total execution time (s):                   0.013668
CPU 1 ISR count:                                      2021
CPU 1 DPC highest execution time (µs):                43.569611
CPU 1 DPC total execution time (s):                   0.00760
CPU 1 DPC count:                                      2362
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       7.912580
CPU 2 ISR highest execution time (µs):                81.144835
CPU 2 ISR total execution time (s):                   0.553065
CPU 2 ISR count:                                      48924
CPU 2 DPC highest execution time (µs):                1709.045284
CPU 2 DPC total execution time (s):                   0.676931
CPU 2 DPC count:                                      51393
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s):                       2.491578
CPU 3 ISR highest execution time (µs):                13.401946
CPU 3 ISR total execution time (s):                   0.000026
CPU 3 ISR count:                                      2
CPU 3 DPC highest execution time (µs):                15.177395
CPU 3 DPC total execution time (s):                   0.000548
CPU 3 DPC count:                                      205
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s):                       2.402476
CPU 4 ISR highest execution time (µs):                0.0
CPU 4 ISR total execution time (s):                   0.0
CPU 4 ISR count:                                      0
CPU 4 DPC highest execution time (µs):                17.113024
CPU 4 DPC total execution time (s):                   0.005309
CPU 4 DPC count:                                      2456
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s):                       2.518626
CPU 5 ISR highest execution time (µs):                10.534431
CPU 5 ISR total execution time (s):                   0.000515
CPU 5 ISR count:                                      104
CPU 5 DPC highest execution time (µs):                70.666168
CPU 5 DPC total execution time (s):                   0.007008
CPU 5 DPC count:                                      2612
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s):                       2.854588
CPU 6 ISR highest execution time (µs):                8.632485
CPU 6 ISR total execution time (s):                   0.000649
CPU 6 ISR count:                                      145
CPU 6 DPC highest execution time (µs):                24.508234
CPU 6 DPC total execution time (s):                   0.012928
CPU 6 DPC count:                                      4498
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s):                       3.334477
CPU 7 ISR highest execution time (µs):                8.767964
CPU 7 ISR total execution time (s):                   0.028639
CPU 7 ISR count:                                      8259
CPU 7 DPC highest execution time (µs):                67.859281
CPU 7 DPC total execution time (s):                   0.014622
CPU 7 DPC count:                                      4645
_________________________________________________________________________________________________________
 

[RKinner]

Try it again with Internet Explorer closed and the Network Adapter turned off.  Mine finished the test in 26 seconds and without any pagefaults

[hmp3]

Stopped after 3minutes:

_________________________________________________________________________________________________________
CONCLUSION
_________________________________________________________________________________________________________
Your system appears to be suitable for handling real-time audio and other tasks without dropouts.
LatencyMon has been analyzing your system for  0:03:11  (h:mm:ss) on all processors.


_________________________________________________________________________________________________________
SYSTEM INFORMATION
_________________________________________________________________________________________________________
Computer name:                                        NIV
OS version:                                           Windows 7 Service Pack 1, 6.1, build: 7601 (x64)
Hardware:                                             ASUSTeK Computer INC., P6T
CPU:                                                  GenuineIntel Intel® Core™ i7 CPU 920 @ 2.67GHz
Logical processors:                                   8
Processor groups:                                     1
RAM:                                                  12278 MB total


_________________________________________________________________________________________________________
CPU SPEED
_________________________________________________________________________________________________________
Reported CPU speed:                                   2672 MHz

Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


_________________________________________________________________________________________________________
MEASURED INTERRUPT TO USER PROCESS LATENCIES
_________________________________________________________________________________________________________
The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

Highest measured interrupt to process latency (µs):   136.390838
Average measured interrupt to process latency (µs):   3.540891

Highest measured interrupt to DPC latency (µs):       134.858357
Average measured interrupt to DPC latency (µs):       1.472587


_________________________________________________________________________________________________________
 REPORTED ISRs
_________________________________________________________________________________________________________
Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

Highest ISR routine execution time (µs):              55.082335
Driver with highest ISR routine execution time:       dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Highest reported total ISR routine time (%):          0.005375
Driver with highest ISR total time:                   dxgkrnl.sys - DirectX Graphics Kernel, Microsoft Corporation

Total time spent in ISRs (%)                          0.006908

ISR count (execution time <250 µs):                   10961
ISR count (execution time 250-500 µs):                0
ISR count (execution time 500-999 µs):                0
ISR count (execution time 1000-1999 µs):              0
ISR count (execution time 2000-3999 µs):              0
ISR count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
REPORTED DPCs
_________________________________________________________________________________________________________
DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

Highest DPC routine execution time (µs):              112.311003
Driver with highest DPC routine execution time:       ntoskrnl.exe - NT Kernel & System, Microsoft Corporation

Highest reported total DPC routine time (%):          0.003985
Driver with highest DPC total execution time:         nvlddmkm.sys - NVIDIA Windows Kernel Mode Driver, Version 382.05 , NVIDIA Corporation

Total time spent in DPCs (%)                          0.009856

DPC count (execution time <250 µs):                   52077
DPC count (execution time 250-500 µs):                0
DPC count (execution time 500-999 µs):                0
DPC count (execution time 1000-1999 µs):              0
DPC count (execution time 2000-3999 µs):              0
DPC count (execution time >=4000 µs):                 0


_________________________________________________________________________________________________________
 REPORTED HARD PAGEFAULTS
_________________________________________________________________________________________________________
Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.


Process with highest pagefault count:                 none

Total number of hard pagefaults                       0
Hard pagefault count of hardest hit process:          0
Number of processes hit:                              0


_________________________________________________________________________________________________________
 PER CPU DATA
_________________________________________________________________________________________________________
CPU 0 Interrupt cycle time (s):                       0.333717
CPU 0 ISR highest execution time (µs):                15.087575
CPU 0 ISR total execution time (s):                   0.018973
CPU 0 ISR count:                                      6944
CPU 0 DPC highest execution time (µs):                112.311003
CPU 0 DPC total execution time (s):                   0.055325
CPU 0 DPC count:                                      34172
_________________________________________________________________________________________________________
CPU 1 Interrupt cycle time (s):                       0.059347
CPU 1 ISR highest execution time (µs):                0.0
CPU 1 ISR total execution time (s):                   0.0
CPU 1 ISR count:                                      0
CPU 1 DPC highest execution time (µs):                0.0
CPU 1 DPC total execution time (s):                   0.0
CPU 1 DPC count:                                      0
_________________________________________________________________________________________________________
CPU 2 Interrupt cycle time (s):                       0.986581
CPU 2 ISR highest execution time (µs):                55.082335
CPU 2 ISR total execution time (s):                   0.086544
CPU 2 ISR count:                                      3922
CPU 2 DPC highest execution time (µs):                68.776946
CPU 2 DPC total execution time (s):                   0.074056
CPU 2 DPC count:                                      7516
_________________________________________________________________________________________________________
CPU 3 Interrupt cycle time (s):                       0.064364
CPU 3 ISR highest execution time (µs):                0.0
CPU 3 ISR total execution time (s):                   0.0
CPU 3 ISR count:                                      0
CPU 3 DPC highest execution time (µs):                0.0
CPU 3 DPC total execution time (s):                   0.0
CPU 3 DPC count:                                      0
_________________________________________________________________________________________________________
CPU 4 Interrupt cycle time (s):                       0.133603
CPU 4 ISR highest execution time (µs):                0.0
CPU 4 ISR total execution time (s):                   0.0
CPU 4 ISR count:                                      0
CPU 4 DPC highest execution time (µs):                14.842814
CPU 4 DPC total execution time (s):                   0.016623
CPU 4 DPC count:                                      8351
_________________________________________________________________________________________________________
CPU 5 Interrupt cycle time (s):                       0.066130
CPU 5 ISR highest execution time (µs):                0.0
CPU 5 ISR total execution time (s):                   0.0
CPU 5 ISR count:                                      0
CPU 5 DPC highest execution time (µs):                0.0
CPU 5 DPC total execution time (s):                   0.0
CPU 5 DPC count:                                      0
_________________________________________________________________________________________________________
CPU 6 Interrupt cycle time (s):                       0.138478
CPU 6 ISR highest execution time (µs):                8.520958
CPU 6 ISR total execution time (s):                   0.000408
CPU 6 ISR count:                                      92
CPU 6 DPC highest execution time (µs):                14.902695
CPU 6 DPC total execution time (s):                   0.005103
CPU 6 DPC count:                                      2026
_________________________________________________________________________________________________________
CPU 7 Interrupt cycle time (s):                       0.074641
CPU 7 ISR highest execution time (µs):                6.068114
CPU 7 ISR total execution time (s):                   0.000015
CPU 7 ISR count:                                      3
CPU 7 DPC highest execution time (µs):                14.343563
CPU 7 DPC total execution time (s):                   0.000046
CPU 7 DPC count:                                      12
_________________________________________________________________________________________________________