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All File transfers hang. No virus!


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#61
RKinner

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As an experiment


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#62
hmp3

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Experiment worked fine. No hangs. Faster speed too.


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#63
RKinner

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Seems to me that it might indicate a problem on the Smartphone side.  If you move the SD back to the phone can your phone use the files?  Is the smart phone a Blackberry?  Model number?


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#64
hmp3

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Seems to me that it might indicate a problem on the Smartphone side.  If you move the SD back to the phone can your phone use the files?  Is the smart phone a Blackberry?  Model number?

 

Yes I can. blackberry classic.

 

However, the phone I also had this transfer freezing problem wth a different sd card in a different phone before this one.

And the transfer problem occurs with usb drives too.

 

Btw, I've PM'd you.


Edited by phickspc, 22 July 2017 - 09:15 AM.

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#65
hmp3

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Please note, I am away from my PC for 6 weeks and would like to continue this thread once I'm back.

Please do not lock thread

Thank you Geekstogo staff!


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#66
hmp3

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Hi, again originally I said I'd be away for 6 weeks but due to much longer home maintenance issues, I'm having to stay away much longer. But I'd still love to resume this thread afterwards hopefully November-December this year! - Cheers


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#67
RKinner

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No problem.


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#68
hmp3

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I'm delayed again. Hoping to resume early 2018.


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#69
RKinner

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No hurry.


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#70
hmp3

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Hi RKinner, I have some time freed for the next 2-3 weeks, could we please resume the diagnostics?


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#71
RKinner

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What is the exact make and model of your phone?

 

Can you check to see if you can set up the usb in mass storage mode?

 

http://www.device-re...ss-storage-mode


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#72
hmp3

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Enabled it and it's faster but only 8-10mb/s Xfer rate.


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#73
RKinner

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Does it complete the transfer?

 

Can I see a new Process Monitor log?  Please save it as PML (the default mode)


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#74
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Transfer completed successfully.

 

Logfile4.txt

 

USB2 Scanner still only performs at usb1 speed and notifies me of that it can run faster, despite plugging & replugging.


Edited by phickspc, 06 March 2018 - 08:57 AM.

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#75
RKinner

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See if you can get one of the chipset files from intel to install:

 

https://downloadcent...llation-Utility

 

Start with the newest and work you way down until you find one that installs.


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