[caron]

it was the same error as before the one that pertained to the device file being needed

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back here
Read cd
you said you can read your cd drive can you still read it?

[peterm]

back here
Read cd
you said you can read your cd drive can you still read it?

[caron]

i was saying yes it has one that could be used

[caron]

what can i do to see if it can be read

[peterm]

AHHH
but by the sound of it you can't access it ?
put any cd in the draw then at the prompt c:>D: enter
does the prompt change to D:>

Edited by peterm, 04 September 2005 - 12:01 AM.

[caron]

you are right does not work

[caron]

i have to take a break because my dog is flipping out-i have to take her out sorry

[peterm]

Ihave taken this out on purpose we will
come back to this

Edited by peterm, 04 September 2005 - 01:19 AM.

[caron]

i am taking her out then when i return she will leave me alone so i can concentrate

[peterm]

lets look for Nortons
At the c:>cd progra~1 enter
c:\progra~1>cd norton~1enter
c:\progra~1\norton~1> dir/p enter
what is listed if it is a long list just look for any files ending in .vxd

Edited by peterm, 04 September 2005 - 01:27 AM.

[caron]

i'm back and checking right now-3 dogs were trying to get my dog=i had to use pepper spray

[caron]

no .vxd
norton directory
. dir date time
.. dir date time
0 files 9 bytes
2 dir 7000 free

[caron]

what aabout taking out the norton that is in calling the other norton-cuz i think either something has to be added or taken-if the thing is taken and not calling the device then windows will not be looking for the device-but i don't know how it all works soo...

[peterm]

c:\progra~1\Nortons~1>cd.. enter
c:\progra~1>rd nortons~1 enter
c:\progra~1>dir/p enter
has nortons and symantec both gone?
if yes ctrl alt del
I know it is a pain but list the error messages please

Edited by peterm, 04 September 2005 - 01:56 AM.

[peterm]

what aabout taking out the norton that is in calling the other norton-cuz i think either something has to be added or taken-if the thing is taken and not calling the device then windows will not be looking for the device-but i don't know how it all works soo...

I was typing how to do that when you posted
I have to learn to type faster