<b>1. What is Geeks to Go?</b>
Geeks to Go is a venue to obtain answers from other people who offer their support and expertise on a completely volunteer basis. It's a fun place where you can meet others with similar interests, or just hang out and learn something new every day. It's all about sharing -- what you know, and what you want to know. So go ahead, and post a question or reply. Meet someone new today.
<b>2. Do I need to create an account to use Geeks to Go and what do I need to sign up?</b>
If you want to create or reply to a topic, you will need to create an account. There is no charge for creating an account with Geeks to Go. Everything is free! You will need to supply a valid email address. We do not provide your personal information to third parties, and you will not get spam by providing your email address.
<b>3. How do I ask a question?</b>
It's real simple. See more details at this link: <a href="http://www.geekstogo...c-t134788.html" target="_blank">How to Create a New Topic</a><ol type='1'><li> <b>Search</b> to see if your question has already been asked, and answered.</li><li> <a href="http://www.geekstogo.../register.html" target="_blank">Register</a>, if you haven't already.</li><li> Choose an appropriate category (forum).</li><li> Click the <b>Start New Topic</b> button.</li><li> Give your topic an informative title, and type your question in the big white box.</li><li> Click the <b>Post New Topic</b> button, or <b>Preview</b> to see what your topic will look like.</li></ol><b>4. How will I know when my topic has a reply?</b>
Every member automatically has email notification enabled. When your topic gets a reply, you'll automatically get an email at the address you used when registering. Additionally, you can check your subscribed topics by clicking on <a href="http://www.geekstogo...criptions.html" target="_blank">View Topic Subscriptions</a> found within <a href="http://www.geekstogo...-controls.html" target="_blank">My Controls</a>.
<b>5. What if my topic doesn't get a reply?</b>
We have a special forum called the <a href="http://www.geekstogo...Room-f100.html" target="_blank">Waiting Room</a> (not visible to guests). If your topic is 3 days old or more, and you haven't received a reply, simply start a new thread in the Waiting Room, with a link to your topic. A staff member will reply to your original topic.
<b>6. How is Geeks to Go different from other support forums?</b>
We pride ourselves on offering a welcoming, family friendly site. If you see something inappropriate, or have ideas to improve the site, please <a href="http://www.geekstogo...o.com/contact/" target="_blank">contact us</a>. We are also a teaching site, helping others to better help you. GeekU is our malware removal school. More information can be found <a href="http://www.geekstogo...are-t4817.html" target="_blank">here</a>.
<b>7. Why is support only offered via the forums?</b><ul><li> More efficient. Instead of waiting for a specific person to respond to a request, many people have the opportunity.</li><li> Better support. We all have different strengths. Presenting a problem to everyone allows the person best able, a chance to respond.</li><li> Help others. A question posted and answered in the forums allows others with the same issue a chance to read and resolve it.</li><li> It's free. We ONLY offer free help. We do NOT offer on-site, toll-free or remote assistance. We're often confused with other 'geeks'.</li></ul><b>8. How do I become a staff member?</b>
<b>10. I can't find an answer to my question in this FAQ. What can I do?</b>
Reply to this topic, and we'll reply or add the question to this FAQ!