thank you .. here is the log
#16
Posted 03 May 2015 - 10:06 AM
Fix result of Farbar Recovery Tool (FRST written by Farbar) (x86) Version: 02-05-2015
Ran by Administrator at 2015-05-03 21:31:54 Run:2
Running from C:\Documents and Settings\Administrator\My Documents\Downloads\Programs
Loaded Profiles: Administrator (Available profiles: Administrator)
Boot Mode: Normal
==============================================
Content of fixlist:
*****************
start
CloseProcesses:
CreateRestorePoint:
CHR HKLM\...\Chrome\Extension: [jmolcgpienlcieaajfkkdamlngancncm] - D:\idm\Internet Download Manager\IDMGCExt.crx [Not Found]
R3 cpuz137; \??\C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\cpuz137\cpuz137_x32.sys [X]
C:\Documents and Settings\Administrator\Local Settings\Temp\Quarantine.exe
C:\Documents and Settings\Administrator\Local Settings\Temp\sqlite3.dll
FF Extension: No Name - C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found]
Emptytemp:
*****************
Processes closed successfully.
Restore point was successfully created.
"HKLM\SOFTWARE\Google\Chrome\Extensions\jmolcgpienlcieaajfkkdamlngancncm" => Key deleted successfully.
cpuz137 => Service deleted successfully.
C:\Documents and Settings\Administrator\Local Settings\Temp\Quarantine.exe => Moved successfully.
C:\Documents and Settings\Administrator\Local Settings\Temp\sqlite3.dll => Moved successfully.
C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} => not found.
EmptyTemp: => Removed 55.3 MB temporary data.
The system needed a reboot.
==== End of Fixlog 21:32:23 ====
#17
Posted 03 May 2015 - 10:09 AM
I don't understand why I have files relating to Mozilla Firefox when I uninstalled it long time back
Also I was unable to find Trust Media Viewer in the add or remove programs option in control panel.
thank you
#18
Posted 03 May 2015 - 10:16 AM
ESET Online Scanner
Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.
Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.
- Please go >>HERE<< then click on:
Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on the icon to install.
All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox. - Select the option YES, I accept the Terms of Use then click on:
- When prompted allow the Add-On/Active X to install.
- Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
- Now click on Advanced Settings and select the following:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
- Now click on:
- The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
- When completed the Online Scan will begin automatically.
- Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
- When completed make sure you first copy the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt
- Copy and paste that log as a reply to this topic.
- Now click on:
(Selecting Uninstall application on close if you so wish)
#19
Posted 03 May 2015 - 11:39 PM
Is using Chrome alright?
#20
Posted 04 May 2015 - 06:02 AM
Not for the eset scan.
#21
Posted 08 May 2015 - 08:03 PM
Due to lack of feedback, this topic has been closed.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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