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Malware wont stay away [Closed]

crossbrowse malware

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#1
molly33

molly33

    New Member

  • Member
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Hello!

 

So here is my issue:

 

I accidentally downloaded some malware awhile ago (full disclosure, I got it while trying to download the Zoombinis game.  Not my finest moment).  Anyways, I disconnect the internet, ran malwarebytes, uninstalled all the programs, and restarted the computer.  That seemed to work for awhile.  A couple weeks later the malware is back, so I do the same thing.  Now this thing called Crossbrowse has installed itself on my computer and will not go away!  I do the malwarebytes routine as stated above, and it comes back within an hour or two.  Someone in the chat mentioned it might be an infected router.  

 

Please help!


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#2
Essexboy

Essexboy

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Hi there first I will need to have a look at the system

Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
  • Select additions at the bottom
  • Press Scan button.
    frst.JPG
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please post both logs generated.
THEN

Download aswMBR.exe ( 4.5mb ) to your desktop.
Double click the aswMBR.exe to run it.
You may be offered the option of using virtualisation, accept that
When it offers to download the virus database allow that as well
Click the "Scan" button to start scan

AswMBR%20scan.JPG


On completion of the scan click save log, save it to your desktop and post in your next reply
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#3
Essexboy

Essexboy

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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