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Computer won't update

Malware Sluggish

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#16
its_chele

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Sorry it took so long....had to be away do back to school shopping and stuff...but I think it finally finished and here is new process log

 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
TrustedInstaller.exe    86.10    103,320 K    107,224 K    404    Windows Modules Installer    Microsoft Corporation    (Verified) Microsoft Windows
procexp64.exe    5.73    21,012 K    36,964 K    860    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
dwm.exe    1.93    50,400 K    24,860 K    2452    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
Interrupts    1.53    0 K    0 K    n/a    Hardware Interrupts and DPCs        
SynTPEnh.exe    0.94    7,816 K    11,084 K    2848    Synaptics TouchPad Enhancements    Synaptics Incorporated    (Verified) Synaptics Incorporated
csrss.exe    0.79    2,148 K    11,572 K    452            
BelkinSetup.exe    0.65    29,228 K    2,020 K    3392    Belkin Setup / Router Monitor Application    Affinegy, Inc.    (Verified) Affinegy
System    0.63    172 K    940 K    4            
svchost.exe    0.62    208,396 K    142,272 K    1012    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
firefox.exe    0.28    207,760 K    213,132 K    3852    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
explorer.exe    0.25    21,720 K    30,900 K    2484    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
taskhost.exe    0.15    7,144 K    9,436 K    2404    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
WMIADAP.exe    0.08    1,640 K    5,132 K    2372            
BelkinRouterMonitor.exe    0.07    7,364 K    12,788 K    2092        Affinegy, Inc.    (Verified) Affinegy
MsMpEng.exe    0.07    122,108 K    70,700 K    828    Antimalware Service Executable    Microsoft Corporation    (Verified) Microsoft Corporation
svchost.exe    0.06    4,404 K    9,252 K    2196    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
paltalk.exe    0.03    28,984 K    27,332 K    2924    Paltalk Messenger    AVM Software Inc.    (Verified) Paltalk.com
svchost.exe    0.02    12,576 K    12,388 K    1256    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.02    6,828 K    8,892 K    980    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.02    3,568 K    7,280 K    660    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.02    14,784 K    5,776 K    964    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
SearchIndexer.exe    0.02    13,532 K    7,260 K    3292    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
NServiceEntry.exe    0.01    2,576 K    4,928 K    1632    NService Application    Nero AG    (Verified) Nero AG
WLIDSVC.EXE    < 0.01    6,256 K    10,052 K    1988            
csrss.exe    < 0.01    2,080 K    5,612 K    400            
svchost.exe    < 0.01    90,776 K    91,452 K    952    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
TODDSrv.exe    < 0.01    1,344 K    3,836 K    1836    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WmiPrvSE.exe        9,200 K    11,468 K    2776            
WLIDSVCM.EXE        992 K    2,656 K    724            
winlogon.exe        2,456 K    5,136 K    488            
wininit.exe        1,312 K    3,700 K    440            
TPwrMain.exe        3,076 K    5,816 K    2872    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosSmartSrv.exe        2,140 K    6,900 K    3432    TosSmartSrv.exe    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosSENotify.exe        3,116 K    8,464 K    2188    TosSENotify.exe.mui    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosReelTimeMonitor.exe        1,444 K    4,608 K    3040    Monitor of TOSHIBA ReelTime    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosNcCore.exe        1,992 K    5,584 K    3032    Message Center    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosCoSrv.exe        2,224 K    3,452 K    1864    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TCrdMain.exe        7,488 K    17,164 K    2956    TOSHIBA Flash Cards    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
System Idle Process        0 K    24 K    0            
SynTPHelper.exe        904 K    2,512 K    884            
svchost.exe        16,216 K    13,708 K    904    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        9,560 K    8,524 K    1436    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3,548 K    6,360 K    728    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,640 K    4,424 K    1800    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,168 K    4,392 K    648    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,184 K    4,340 K    2108    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,296 K    8,076 K    1656    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6,096 K    7,292 K    1392    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        372 K    892 K    336            
SmoothView.exe        872 K    2,432 K    2940    SmoothView    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
services.exe        4,796 K    6,512 K    544            
procexp.exe        2,512 K    6,956 K    1416    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
NisSrv.exe        14,076 K    9,500 K    1624    Microsoft Network Realtime Inspection Service    Microsoft Corporation    (Verified) Microsoft Corporation
msseces.exe        5,392 K    9,800 K    1584    Microsoft Security Client User Interface    Microsoft Corporation    (Verified) Microsoft Corporation
MotoHelperService.exe        2,412 K    5,476 K    1688    MotoHelper Service        (Verified) Motorola Mobility Inc.
MotoHelperAgent.exe        1,564 K    5,636 K    2560    MotoHelperAgent        (Verified) Motorola Mobility Inc.
lsm.exe        2,288 K    3,476 K    568            
lsass.exe        3,708 K    8,152 K    560    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
jusched.exe        2,372 K    4,736 K    2356    Java Update Scheduler    Oracle Corporation    (Verified) Oracle America
igfxtray.exe        1,768 K    4,812 K    2700    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxsrvc.exe        1,764 K    4,784 K    2820    igfxsrvc Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        2,144 K    6,716 K    2732    persistence Module    Intel Corporation    (Verified) Intel Corporation
igfxext.exe        1,400 K    4,476 K    3256    igfxext Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,612 K    8,160 K    2716    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
cAudioFilterAgent64.exe        1,680 K    4,696 K    2760    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
BelkinService.exe        1,996 K    5,564 K    1544    BelkinService    Affinegy, Inc.    (Verified) Affinegy
 


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#17
RKinner

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It appears to be still trying to install an update:

 

TrustedInstaller.exe    86.10  

 

 

The update process is hogging the CPU so it has to be a pretty slow PC right now.  I would let it run for a few hours and if it still hogs the CPU try restarting the PC.


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#18
its_chele

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That one reason it took so long after the first update it kept doing updates had so many & required restarts...just had restarted it before I sent the log but it don't say it has any more updates


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#19
RKinner

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Let it run tonight and then do a process explorer log tomorrow.  


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#20
its_chele

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Checked again tonight it had 6 more updates :) installing now


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#21
RKinner

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After the updates finish and you reboot run a new Process Explorer log and let's see how it looks.


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#22
its_chele

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Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
makecab.exe    40.07    960 K    2,552 K    1264            
conhost.exe    25.65    1,080 K    2,800 K    1616            
csrss.exe    11.59    2,100 K    6,360 K    400            
procexp64.exe    5.25    20,124 K    34,848 K    3676    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
BelkinSetup.exe    3.42    29,248 K    3,920 K    3300    Belkin Setup / Router Monitor Application    Affinegy, Inc.    (Verified) Affinegy
System Idle Process    3.21    0 K    24 K    0            
Interrupts    2.57    0 K    0 K    n/a    Hardware Interrupts and DPCs        
BelkinRouterMonitor.exe    1.96    6,088 K    12,612 K    2492        Affinegy, Inc.    (Verified) Affinegy
System    1.46    176 K    856 K    4            
SynTPEnh.exe    1.35    7,868 K    11,832 K    2832    Synaptics TouchPad Enhancements    Synaptics Incorporated    (Verified) Synaptics Incorporated
firefox.exe    1.14    192,848 K    208,424 K    3956    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
svchost.exe    0.76    185,436 K    119,368 K    1008    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
dwm.exe    0.43    48,232 K    23,244 K    2116    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    0.30    2,144 K    13,108 K    440            
MsMpEng.exe    0.18    122,736 K    87,324 K    828    Antimalware Service Executable    Microsoft Corporation    (Verified) Microsoft Corporation
taskhost.exe    0.16    7,120 K    9,440 K    1128    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.11    16,012 K    14,316 K    920    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
explorer.exe    0.09    21,792 K    31,600 K    2300    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.08    6,764 K    9,576 K    984    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.05    88,992 K    93,096 K    956    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
WMIADAP.exe    0.05    1,800 K    5,144 K    2408            
svchost.exe    0.03    3,620 K    6,740 K    744    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.02    14,668 K    31,748 K    4000    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
paltalk.exe    0.01    29,208 K    35,836 K    1532    Paltalk Messenger    AVM Software Inc.    (Verified) Paltalk.com
lsass.exe    0.01    3,804 K    8,916 K    552    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
TosReelTimeMonitor.exe    0.01    1,444 K    4,876 K    3000    Monitor of TOSHIBA ReelTime    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WmiPrvSE.exe    0.01    2,616 K    6,516 K    2964            
SearchIndexer.exe    0.01    13,796 K    7,240 K    884    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
NServiceEntry.exe    0.01    2,648 K    5,180 K    1568    NService Application    Nero AG    (Verified) Nero AG
services.exe    0.01    5,164 K    6,856 K    544            
WLIDSVC.EXE    < 0.01    6,300 K    11,968 K    1900            
svchost.exe    < 0.01    13,036 K    13,096 K    1160    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    9,528 K    10,084 K    1328    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
TODDSrv.exe    < 0.01    1,336 K    4,036 K    1760    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WmiPrvSE.exe        5,188 K    9,656 K    3400            
WLIDSVCM.EXE        988 K    2,856 K    1608            
winlogon.exe        2,468 K    5,568 K    484            
wininit.exe        1,304 K    3,808 K    456            
TrustedInstaller.exe        3,756 K    9,116 K    3248    Windows Modules Installer    Microsoft Corporation    (Verified) Microsoft Windows
TPwrMain.exe        3,076 K    6,380 K    2848    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosSmartSrv.exe        2,192 K    6,968 K    716    TosSmartSrv.exe    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosSENotify.exe        3,180 K    8,492 K    1816    TosSENotify.exe.mui    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosNcCore.exe        2,004 K    6,028 K    2988    Message Center    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosCoSrv.exe        2,220 K    3,756 K    1804    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TCrdMain.exe        7,492 K    17,104 K    2868    TOSHIBA Flash Cards    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
taskeng.exe        1,440 K    4,584 K    2416            
SynTPHelper.exe        896 K    2,804 K    2520            
svchost.exe        3,720 K    7,672 K    668    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,424 K    9,352 K    816    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,656 K    4,592 K    1716    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,156 K    4,660 K    760    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,284 K    8,648 K    1588    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,120 K    4,796 K    2192    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
sppsvc.exe        2,260 K    8,108 K    3756    Microsoft Software Protection Platform Service    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6,156 K    8,116 K    1296    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        376 K    1,016 K    300            
SmoothView.exe        864 K    2,568 K    2856    SmoothView    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
rundll32.exe        1,568 K    5,724 K    2108    Windows host process (Rundll32)    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,520 K    7,156 K    2612    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
NisSrv.exe        13,856 K    9,484 K    2144    Microsoft Network Realtime Inspection Service    Microsoft Corporation    (Verified) Microsoft Corporation
msseces.exe        5,376 K    10,940 K    3016    Microsoft Security Client User Interface    Microsoft Corporation    (Verified) Microsoft Corporation
MotoHelperService.exe        3,196 K    6,644 K    1628    MotoHelper Service        (Verified) Motorola Mobility Inc.
MotoHelperAgent.exe        1,548 K    5,660 K    2328    MotoHelperAgent        (Verified) Motorola Mobility Inc.
lsm.exe        2,288 K    3,684 K    560            
jusched.exe        2,300 K    4,428 K    2564    Java Update Scheduler    Oracle Corporation    (Verified) Oracle America
igfxtray.exe        1,776 K    5,104 K    2688    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxsrvc.exe        1,768 K    5,028 K    2752    igfxsrvc Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        2,140 K    7,048 K    2736    persistence Module    Intel Corporation    (Verified) Intel Corporation
igfxext.exe        1,392 K    4,564 K    3136    igfxext Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,644 K    8,784 K    2728    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
cAudioFilterAgent64.exe        1,732 K    4,968 K    2760    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
BelkinService.exe        2,060 K    6,696 K    1416    BelkinService    Affinegy, Inc.    (Verified) Affinegy
audiodg.exe        16,144 K    14,980 K    344            
 


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#23
RKinner

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makecab.exe    40.07    960 K    2,552 K    1264    

 

 

 

This is a program used to compress the cbs.log which can get enormous.  My own is currently 1.6 GB.  I would hope that by now it has completed its job and has gone away.  Make another log and let's see.  I think we can remove the cbs.log with FRST if it doesn't get better.

 

These two:

 

conhost.exe    25.65    1,080 K    2,800 K    1616            
csrss.exe    11.59    2,100 K    6,360 K    400            

 

 

work together. Usually to open a Command Window tho I don't see one running in the log.  Perhaps they are involved in the compression process and  will also go away at the next log. 

 

 

System Idle Process    3.21 

 

 

We would like to see this in the 80's at least.

 

Interrupts    2.57 

 

 

This should be under about 1.5.  Lower is better as interrupts are a major drag on a CPU.


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#24
its_chele

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Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
procexp64.exe    41.46    20,300 K    35,112 K    3000    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
System Idle Process    58.01    0 K    24 K    0            
dwm.exe    4.91    42,908 K    21,840 K    1524    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
firefox.exe    2.33    225,560 K    234,792 K    4064    Firefox    Mozilla Corporation    (Verified) Mozilla Corporation
Interrupts    2.34    0 K    0 K    n/a    Hardware Interrupts and DPCs        
explorer.exe    1.53    22,840 K    32,124 K    1944    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.09    39,960 K    46,040 K    1016    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
BelkinSetup.exe    1.27    31,312 K    4,732 K    3252    Belkin Setup / Router Monitor Application    Affinegy, Inc.    (Verified) Affinegy
SynTPEnh.exe    0.97    7,772 K    11,168 K    2772    Synaptics TouchPad Enhancements    Synaptics Incorporated    (Verified) Synaptics Incorporated
csrss.exe    1.26    2,152 K    13,012 K    448            
MsMpEng.exe    0.78    124,248 K    74,684 K    836    Antimalware Service Executable    Microsoft Corporation    (Verified) Microsoft Corporation
System    0.76    176 K    936 K    4            
lsass.exe    0.23    3,868 K    8,800 K    560    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.90    96,456 K    98,780 K    964    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.09    17,020 K    15,112 K    928    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.04    3,716 K    6,552 K    752    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.05    13,448 K    13,456 K    1180    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    < 0.01    7,216 K    10,316 K    992    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
paltalk.exe    0.11    29,348 K    23,944 K    2572    Paltalk Messenger    AVM Software Inc.    (Verified) Paltalk.com
BelkinRouterMonitor.exe    0.08    9,456 K    14,668 K    3112        Affinegy, Inc.    (Verified) Affinegy
jusched.exe    0.06    4,540 K    11,436 K    3188    Java Update Scheduler    Oracle Corporation    (Verified) Oracle America
NisSrv.exe    0.05    13,240 K    9,148 K    2224    Microsoft Network Realtime Inspection Service    Microsoft Corporation    (Verified) Microsoft Corporation
svchost.exe    1.58    9,616 K    10,188 K    1336    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.04    3,728 K    7,820 K    676    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
taskhost.exe    < 0.01    7,216 K    9,752 K    1384    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
services.exe        5,096 K    7,268 K    552            
csrss.exe    < 0.01    2,220 K    5,844 K    408            
NServiceEntry.exe    0.01    2,608 K    4,856 K    1612    NService Application    Nero AG    (Verified) Nero AG
WLIDSVC.EXE    0.01    6,344 K    10,260 K    1952            
TODDSrv.exe    < 0.01    1,352 K    3,868 K    1816    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WmiPrvSE.exe    < 0.01    2,584 K    6,672 K    2632            
wmpnetwk.exe        14,440 K    6,376 K    3964    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVCM.EXE        988 K    2,672 K    2448            
winlogon.exe        2,468 K    5,092 K    492            
wininit.exe        1,308 K    3,644 K    464            
TrustedInstaller.exe        3,736 K    9,172 K    1796    Windows Modules Installer    Microsoft Corporation    (Verified) Microsoft Windows
TPwrMain.exe        3,076 K    5,724 K    2808    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosSmartSrv.exe        2,140 K    6,900 K    1852    TosSmartSrv.exe    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosSENotify.exe        3,096 K    8,416 K    3448    TosSENotify.exe.mui    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosReelTimeMonitor.exe        1,444 K    4,612 K    2868    Monitor of TOSHIBA ReelTime    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosNcCore.exe        2,000 K    5,556 K    2860    Message Center    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosCoSrv.exe        2,224 K    3,480 K    1856    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TCrdMain.exe        7,484 K    17,172 K    2836    TOSHIBA Flash Cards    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
SynTPHelper.exe        908 K    2,464 K    2132            
svchost.exe        4,572 K    9,376 K    2496    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,944 K    4,432 K    2252    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,180 K    4,456 K    564    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,664 K    4,568 K    1784    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        5,576 K    10,860 K    1632    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
sppsvc.exe        5,684 K    10,208 K    1792    Microsoft Software Protection Platform Service    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6,136 K    7,696 K    1284    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        376 K    832 K    300            
SmoothView.exe        876 K    2,468 K    2828    SmoothView    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
SearchIndexer.exe        19,284 K    11,520 K    1560    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,520 K    6,920 K    3400    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
msseces.exe        5,380 K    9,612 K    2880    Microsoft Security Client User Interface    Microsoft Corporation    (Verified) Microsoft Corporation
MotoHelperService.exe        2,412 K    5,572 K    1680    MotoHelper Service        (Verified) Motorola Mobility Inc.
MotoHelperAgent.exe        1,564 K    5,676 K    704    MotoHelperAgent        (Verified) Motorola Mobility Inc.
lsm.exe        2,288 K    3,496 K    572            
igfxtray.exe        1,776 K    4,832 K    2696    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxsrvc.exe        1,744 K    4,800 K    2820    igfxsrvc Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        2,132 K    6,724 K    2716    persistence Module    Intel Corporation    (Verified) Intel Corporation
igfxext.exe        1,404 K    4,424 K    2420    igfxext Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,576 K    8,268 K    2704    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
cAudioFilterAgent64.exe        1,680 K    4,764 K    2724    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
BelkinService.exe        2,004 K    6,116 K    1420    BelkinService    Affinegy, Inc.    (Verified) Affinegy
 


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#25
RKinner

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OK.  Things have settled down quite a bit.  

 

Process Explorer itself is using too much CPU - did you give it a minute to settle before creating the log?

 

I'm not happy with 

 

Interrupts    2.34    0 K    0 K    n/a    Hardware Interrupts and DPCs        

 

This should be less than 1.5  and I'd like it better close to 1.0  This is usually a poorly written driver but it's hard to find.

 

Does the PC  seem a bit sluggish or is it acting normally?


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#26
its_chele

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yeah I waited a few minutes after I clicked CPU before I saved it and yeah it is pretty slow...and at times slower :)


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#27
RKinner

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Search for

msconfig

and hit Enter.

 

Go to Services tab and click on the box to hide Microsoft Services then uncheck
everything that remains.  Go to Startup tab and uncheck everything.  OK and
reboot.  
 
Run a new Process Explorer log.  Let's see if we have a bad program.

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#28
its_chele

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Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
procexp64.exe    43.61    20,544 K    36,052 K    2984    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
System Idle Process    44.68    0 K    24 K    0            
MsMpEng.exe    0.98    112,952 K    96,292 K    784    Antimalware Service Executable    Microsoft Corporation    (Verified) Microsoft Corporation
svchost.exe    < 0.01    67,896 K    76,112 K    960    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
dwm.exe    7.62    40,780 K    21,288 K    1152    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
Interrupts    6.02    0 K    0 K    n/a    Hardware Interrupts and DPCs        
explorer.exe    2.06    23,800 K    41,020 K    1800    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    3.22    1,972 K    11,036 K    448    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
System    0.77    184 K    1,396 K    4            
WmiPrvSE.exe    0.34    3,328 K    7,884 K    1972    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
lsass.exe        3,936 K    10,792 K    556    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.07    35,316 K    40,660 K    324    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,776 K    6,520 K    732    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.13    6,668 K    11,144 K    1004    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3,620 K    8,688 K    668    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.02    14,716 K    31,948 K    3032    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
lsm.exe        2,192 K    3,976 K    564    Local Session Manager Service    Microsoft Corporation    (Verified) Microsoft Windows
SearchIndexer.exe    0.01    19,876 K    13,072 K    2556    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
services.exe        4,416 K    8,224 K    540    Services and Controller app    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        8,828 K    13,376 K    1320    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.02    12,344 K    14,172 K    1164    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    0.01    1,724 K    3,836 K    396    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
SearchProtocolHost.exe    0.01    2,624 K    7,200 K    2696    Microsoft Windows Search Protocol Host    Microsoft Corporation    (Verified) Microsoft Windows
WmiPrvSE.exe        2,624 K    6,452 K    1172    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVCM.EXE        1,016 K    3,204 K    1688    Microsoft® Windows Live ID Service Monitor    Microsoft Corp.    (Verified) Microsoft Corporation
WLIDSVC.EXE        4,812 K    11,292 K    1568    Microsoft® Windows Live ID Service    Microsoft Corp.    (Verified) Microsoft Corporation
winlogon.exe        2,532 K    6,820 K    496    Windows Logon Application    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1,308 K    4,284 K    436    Windows Start-Up Application    Microsoft Corporation    (Verified) Microsoft Windows
taskhost.exe        3,564 K    8,324 K    2036    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
taskeng.exe        1,500 K    4,916 K    1460    Task Scheduler Engine    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        16,088 K    17,480 K    924    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,656 K    5,272 K    1508    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,396 K    9,244 K    2976    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,988 K    5,444 K    2188    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,028 K    5,304 K    604    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,472 K    9,988 K    1412    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
sppsvc.exe        2,388 K    8,240 K    3036    Microsoft Software Protection Platform Service    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6,180 K    10,960 K    1292    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        372 K    1,076 K    300    Windows Session Manager    Microsoft Corporation    (Verified) Microsoft Windows
SearchFilterHost.exe        1,512 K    4,736 K    1264    Microsoft Windows Search Filter Host    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,608 K    7,128 K    2956    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
NisSrv.exe        13,280 K    6,788 K    2404    Microsoft Network Realtime Inspection Service    Microsoft Corporation    (Verified) Microsoft Corporation
audiodg.exe        16,156 K    15,996 K    328    Windows Audio Device Graph Isolation     Microsoft Corporation    (Verified) Microsoft Windows
 


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#29
RKinner

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Not going to be that easy.  It actually got worse:

 

Interrupts    6.02    0 K    0 K    n/a    Hardware Interrupts and DPCs        

 

Go in to Control Panel, Windows Update and chek to see if there are any updates especially Optional Updates.  If there are any drivers under Optional, install them one at a time and reboot after each and run Process Explorer again and make a log.

 

If you have installed any Optional Update Drivers already via Windows Updates let me know which ones.  (Should be in the update history)


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#30
its_chele

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I checked only optional was skype and I looked thru list of previous installs I didn't see any drivers mostly window 7 updates


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