Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Computer won't update

Malware Sluggish

  • Please log in to reply

#121
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,025 posts
  • MVP

With just battery Interrupts is much better but right now we seem to have some update in progress.''

 

TrustedInstaller.exe    50.35

 

Let's try it again after the update finishes.


  • 0

Advertisements


#122
its_chele

its_chele

    Member

  • Topic Starter
  • Member
  • PipPip
  • 91 posts

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
procexp64.exe    44.74    22,424 K    39,732 K    1696    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
System Idle Process    29.44    0 K    24 K    0            
dwm.exe    13.35    47,216 K    20,912 K    2760    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
Interrupts    6.06    0 K    0 K    n/a    Hardware Interrupts and DPCs        
csrss.exe    3.39    2,408 K    11,108 K    488    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
System    1.67    172 K    1,160 K    4            
AvastSvc.exe    0.23    55,128 K    34,520 K    1252    avast! Service    AVAST Software    (Verified) AVAST Software a.s.
explorer.exe    0.21    29,812 K    47,256 K    2840    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.19    3,656 K    7,828 K    692    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.16    9,132 K    11,176 K    1440    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.12    6,580 K    10,092 K    992    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.11    16,876 K    6,772 K    3656    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.09    12,892 K    13,016 K    1184    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.06    4,420 K    9,140 K    3048    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe    0.03    2,320 K    6,144 K    436    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
avastui.exe    0.03    12,756 K    22,168 K    2524    avast! Antivirus    AVAST Software    (Verified) AVAST Software a.s.
SearchIndexer.exe    0.03    20,228 K    14,264 K    2448    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
lsass.exe    0.03    4,340 K    10,104 K    596    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.02    28,188 K    40,888 K    100    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVC.EXE    0.02    5,300 K    9,200 K    1900    Microsoft® Windows Live ID Service    Microsoft Corp.    (Verified) Microsoft Corporation
TODDSrv.exe    < 0.01    1,352 K    3,956 K    1760    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
TosCoSrv.exe    < 0.01    2,224 K    3,636 K    1784    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WmiPrvSE.exe        5,228 K    10,048 K    3184    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WmiPrvSE.exe        8,760 K    11,096 K    3840    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVCM.EXE        988 K    2,736 K    1208    Microsoft® Windows Live ID Service Monitor    Microsoft Corp.    (Verified) Microsoft Corporation
winlogon.exe        2,460 K    5,696 K    524    Windows Logon Application    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1,296 K    3,840 K    476    Windows Start-Up Application    Microsoft Corporation    (Verified) Microsoft Windows
unsecapp.exe        1,416 K    5,284 K    3124    Sink to receive asynchronous callbacks for WMI client application    Microsoft Corporation    (Verified) Microsoft Windows
TrustedInstaller.exe        33,348 K    39,368 K    440    Windows Modules Installer    Microsoft Corporation    (Verified) Microsoft Windows
taskhost.exe        3,456 K    7,604 K    2684    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
taskeng.exe        1,500 K    4,796 K    1396    Task Scheduler Engine    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        102,752 K    106,484 K    920    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3,480 K    6,900 K    768    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,024 K    5,440 K    740    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        15,320 K    13,688 K    816    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3,856 K    6,664 K    1588    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,116 K    4,816 K    420    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,692 K    4,872 K    1716    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6,100 K    7,936 K    1404    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        528 K    1,100 K    372    Windows Session Manager    Microsoft Corporation    (Verified) Microsoft Windows
services.exe        4,512 K    6,964 K    580    Services and Controller app    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,580 K    6,980 K    2064    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
lsm.exe        2,136 K    3,652 K    604    Local Session Manager Service    Microsoft Corporation    (Verified) Microsoft Windows
igfxtray.exe        1,764 K    5,968 K    2288    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        1,832 K    6,160 K    2340    persistence Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,564 K    9,664 K    2560    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
cAudioFilterAgent64.exe        1,680 K    4,820 K    2452    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
BelkinService.exe        1,976 K    5,472 K    1528    BelkinService    Affinegy, Inc.    (Verified) Affinegy
audiodg.exe        16,180 K    15,992 K    1016    Windows Audio Device Graph Isolation     Microsoft Corporation    (Verified) Microsoft Windows
 


  • 0

#123
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,025 posts
  • MVP

The update apparently finished.  Interrupts is back up to 6.  Is it running on AC or just battery?


  • 0

#124
its_chele

its_chele

    Member

  • Topic Starter
  • Member
  • PipPip
  • 91 posts

that was just log running on battery


  • 0

#125
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,025 posts
  • MVP

It's odd we can't get a consistant result.

 

What does process Explorer look like when you do Control Panel, (View by Large Icons) System, Advanced System Settings, Optimize for performance, OK.

 

This will make it look a little odd.


  • 0

#126
its_chele

its_chele

    Member

  • Topic Starter
  • Member
  • PipPip
  • 91 posts

Under Advanced System Settings I can't find optimize for performance as an option.


  • 0

#127
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,025 posts
  • MVP

Should be a second Settings in the list and it's Adjust for Best Performance on mine.:

 

Control Panel, (View by Large Icons) System, Advanced System Settings (This takes you to the Advanced tab), Settings, Adjust for Best Performance, OK.


  • 0

#128
its_chele

its_chele

    Member

  • Topic Starter
  • Member
  • PipPip
  • 91 posts

Ok found it ==thanks and here is new log

 

Process    CPU    Private Bytes    Working Set    PID    Description    Company Name    Verified Signer
procexp64.exe    46.79    22,568 K    39,592 K    4252    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
System Idle Process    24.13    0 K    24 K    0            
AvastSvc.exe    3.74    94,772 K    40,960 K    1240    avast! Service    AVAST Software    (Verified) AVAST Software a.s.
Interrupts    14.04    0 K    0 K    n/a    Hardware Interrupts and DPCs        
System    3.50    176 K    1,352 K    4            
csrss.exe    4.86    12,536 K    10,144 K    500    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
explorer.exe    1.64    35,064 K    51,360 K    2164    Windows Explorer    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        17,048 K    15,848 K    856    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        3,724 K    8,080 K    720    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
wmpnetwk.exe    0.16    16,368 K    12,628 K    2700    Windows Media Player Network Sharing Service    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        9,948 K    12,396 K    1388    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        11,580 K    11,840 K    964    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
avastui.exe    0.29    13,016 K    24,656 K    2716    avast! Antivirus    AVAST Software    (Verified) AVAST Software a.s.
SearchIndexer.exe    0.23    20,172 K    12,580 K    2420    Microsoft Windows Search Indexer    Microsoft Corporation    (Verified) Microsoft Windows
taskhost.exe    0.19    7,136 K    10,408 K    2056    Host Process for Windows Tasks    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.26    27,644 K    42,696 K    988    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.13    13,312 K    14,876 K    1104    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe    0.03    91,176 K    97,676 K    936    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
csrss.exe        2,352 K    6,352 K    440    Client Server Runtime Process    Microsoft Corporation    (Verified) Microsoft Windows
TODDSrv.exe    0.02    1,344 K    4,008 K    1744    TDCSrv Application    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
WmiPrvSE.exe        2,208 K    6,024 K    5332    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WmiPrvSE.exe        5,796 K    10,668 K    2904    WMI Provider Host    Microsoft Corporation    (Verified) Microsoft Windows
WLIDSVCM.EXE        992 K    2,788 K    2004    Microsoft® Windows Live ID Service Monitor    Microsoft Corp.    (Verified) Microsoft Corporation
WLIDSVC.EXE        4,848 K    8,468 K    1912    Microsoft® Windows Live ID Service    Microsoft Corp.    (Verified) Microsoft Corporation
winlogon.exe        2,460 K    5,764 K    536    Windows Logon Application    Microsoft Corporation    (Verified) Microsoft Windows
wininit.exe        1,324 K    3,796 K    492    Windows Start-Up Application    Microsoft Corporation    (Verified) Microsoft Windows
unsecapp.exe        1,344 K    5,192 K    2956    Sink to receive asynchronous callbacks for WMI client application    Microsoft Corporation    (Verified) Microsoft Windows
TosCoSrv.exe        2,220 K    3,748 K    1800    TOSHIBA Power Saver    TOSHIBA Corporation    (Verified) TOSHIBA CORPORATION
svchost.exe        3,900 K    7,520 K    800    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,356 K    5,084 K    660    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        1,708 K    4,944 K    1704    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,492 K    9,424 K    1648    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        2,236 K    5,732 K    2388    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
svchost.exe        4,904 K    10,024 K    1568    Host Process for Windows Services    Microsoft Corporation    (Verified) Microsoft Windows
sppsvc.exe        2,244 K    8,052 K    1720    Microsoft Software Protection Platform Service    Microsoft Corporation    (Verified) Microsoft Windows
spoolsv.exe        6,676 K    8,524 K    1344    Spooler SubSystem App    Microsoft Corporation    (Verified) Microsoft Windows
smss.exe        416 K    1,048 K    340    Windows Session Manager    Microsoft Corporation    (Verified) Microsoft Windows
services.exe        5,512 K    7,448 K    592    Services and Controller app    Microsoft Corporation    (Verified) Microsoft Windows
procexp.exe        2,580 K    6,996 K    3476    Sysinternals Process Explorer    Sysinternals - www.sysinternals.com    (Verified) Microsoft Corporation
lsm.exe        2,264 K    3,776 K    616    Local Session Manager Service    Microsoft Corporation    (Verified) Microsoft Windows
lsass.exe        4,472 K    10,692 K    608    Local Security Authority Process    Microsoft Corporation    (Verified) Microsoft Windows
igfxtray.exe        1,788 K    5,644 K    2564    igfxTray Module    Intel Corporation    (Verified) Intel Corporation
igfxpers.exe        1,808 K    6,192 K    2580    persistence Module    Intel Corporation    (Verified) Intel Corporation
hkcmd.exe        2,500 K    9,068 K    2572    hkcmd Module    Intel Corporation    (Verified) Intel Corporation
dwm.exe        3,232 K    4,668 K    2124    Desktop Window Manager    Microsoft Corporation    (Verified) Microsoft Windows
cAudioFilterAgent64.exe        1,704 K    5,316 K    2540    Conexant High Definition Audio Filter Agent    Conexant Systems, Inc.    (Verified) Conexant Systems
BelkinService.exe        1,968 K    5,700 K    1512    BelkinService    Affinegy, Inc.    (Verified) Affinegy
audiodg.exe        15,840 K    16,132 K    3864    Windows Audio Device Graph Isolation     Microsoft Corporation    (Verified) Microsoft Windows
 


  • 0

#129
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,025 posts
  • MVP

Sorry for the delay.  Was on a 3 day trip.

 

Except for the Interrupts this doesn't look that bad.  Unfortunately the Interrupts went up which makes no sense.  

 

If you close Process Explorer and right click on the clock and Start Task Manager then select Show Process From All Users then click on the CPU once or twice to get the big CPU users to the top then let it sit for a minute what is the highest CPU % shown for System Idle (with all browsers closed)?


  • 0

#130
its_chele

its_chele

    Member

  • Topic Starter
  • Member
  • PipPip
  • 91 posts

If I did it right most of cpu stayed at 0 taskmgr went to 2 and explorer.exe I didn't see where it said system idle when starting task manager..


  • 0

Advertisements


#131
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,025 posts
  • MVP

You have to click on Show Proceses From All Users in order to see System Idle.  


  • 0

#132
its_chele

its_chele

    Member

  • Topic Starter
  • Member
  • PipPip
  • 91 posts

ok system idle process is going from 74 to 95taskmgr still 2

svchost 18

wmiprvSE is 2 others at o

 

says 45 process from all users


  • 0

#133
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,025 posts
  • MVP

I'm assuming it is still sluggish?  


  • 0

#134
its_chele

its_chele

    Member

  • Topic Starter
  • Member
  • PipPip
  • 91 posts

Yeah & now we have done so much so not sure what now lol but it has to reset router several times usually I let it sit there for over an hour before it connects when my phone is connected with good signal right beside of laptop so not sure what that is about hmmm


  • 0

#135
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,025 posts
  • MVP
Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer Errors
  • List Installed Programs
  • List Devices
  • List Users, Partitions and Memory size.
  • List Minidump Files
  • Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.
     
    Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

    • 0






    Similar Topics


    Also tagged with one or more of these keywords: Malware, Sluggish

    0 user(s) are reading this topic

    0 members, 0 guests, 0 anonymous users

    As Featured On:

    Microsoft Yahoo BBC MSN PC Magazine Washington Post HP