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Dell XPS 420 will not boot


Best Answer phillpower2 , 15 January 2018 - 12:41 PM

ERROR IN THE PREVIOUS POSTPhill sorry about this The Hard drives are not as described above they are in fact.Drive 1: a Seagate Barracuda 320 GB 7200rpmDrive 2: a Western Digital Caviar SE 16... Go to the full post »


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#76
Jb852

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For info
The problem seems to be in the BCD file, as it says that something is missing, is there any way to get into or rewrite that file?

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Edited by Jb852, 21 January 2018 - 02:19 PM.

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#77
phillpower2

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Hmm, it`s not working obviously  :(

 

Try sfc /scannow there is a guide for this here you will need to have your Windows 10 media in the computer for this.


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#78
Jb852

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Ok will do hope the guide is an easy one
Jim
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#79
phillpower2

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Tis, just thought you having something visual would give you an idea of what should be happening, 

 

I`m not sure how you even got the troubleshooting options to tell you the truth.


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#80
Jb852

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Hi, gentlemen
My screen does not resemble the example

hi again, 

thought it may be worth a look at the properties of the only local drive I seem to have

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Edited by Jb852, 21 January 2018 - 02:46 PM.

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#81
phillpower2

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Hi Darrin,

 

What would you advise 


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#82
dmccoy

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I am confused now as well. How are you getting into File Explorer? Are you able to boot into Windows 10 and if so how?


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#83
Jb852

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 followed the instructions in#77

jim


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#84
dmccoy

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I still believe the issues are related to the Raid configuration. I would recommend performing the following steps. Then you should be able to install Windows 10 on the one drive. Once it is up and running connect the other drive and we can help you get it working.

 

 

Boot with the Windows 10 USB

 

2. During the install select the Repair option to bring up the command prompt console

 

3. In the command prompt type each of the following commands followed by pressing enter key

 

 

diskpart

 

list disk 0 (verify it is the correct disk #)

 

clean

 

convert gpt

 

create partition primary

 

format quick fs=ntfs

 

assign

 

exit 

 

4. This should allow you to then select the unallocated partition to install Windows onto


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#85
dmccoy

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 followed the instructions in#77

jim

Did you reinstall Windows 10?


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#86
Jb852

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Hi Darrin, 

I appreciate, your help, Im am being guided by Phill and you as Im way out of my depth on this.

With the screens I have up I only need to  close a couple to get back to the cmmd prompt screen, then I can enter the commands you suggest, will that do? 

It took Phill and I a while to get to the prompt screen and Im really reluctant to come all of the way out and reboot.

jim


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#87
dmccoy

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I understand and we are trying our best to help. It looks like you have installed Windows 10 now but none of your hard drives are showing up under file explorer, etc. Do you have a full Windows 10 desktop with Start menu etc? 

 

Okay, I understand what is going on now. You are just using Notepad to open file explorer. So yes, please get to a command prompt and follow my commands.


Edited by dmccoy, 21 January 2018 - 03:17 PM.

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#88
Jb852

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Darrin,

Our posts seem to be crossing, undoubtedly my fault, apologies,

 

How I got here is in#57

 

"UPDATE:

 

Disk did not seem to be having any effect, so after a number of reboots i decided to chance the new USB drive, again after a number of reboots  and unexpectedly its at the w10 setup screen, do we want to proceed? "

 

jim


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#89
dmccoy

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Okay, I understand what is going on now. You are just using Notepad to open file explorer. So yes, please get to a command prompt and follow my commands.


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#90
Jb852

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reply to #87

No

if I come out screen by screen I will get to the W10 repair screen

jim


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