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Laptop hangs frequently

Hanging Malware

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#31
Hari Prahlad

Hari Prahlad

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Clock synced to Indian Standard Time

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#32
RKinner

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Ah India.  That explains the time difference.

 

Run Process Explorer (remember to right click and Run As Admin).  Click on the Process column header to sort things by name.  Scroll down and find MagicPlus_helper.exe. Right click on it and Kill Process.  Then see if you can now uninstall MagicPlus.  IF that doesn't work we will try to remove it like a virus with FRST.


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#33
Hari Prahlad

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Hi

 

Unable to remove MagicPlus through Process Explorer--3 attempts and it keeps coming back.  How do I do it through FRST?


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