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Edited by guava, 29 March 2015 - 07:01 PM.
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Edited by guava, 29 March 2015 - 07:01 PM.
guava,
You crash dump is too old for us but fwiw a razor mouse driver is flagged up in it, PROCESS_NAME: RzStats.Manage
So that we have something to begin with, download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s, once we have this I will provide you with some info for you to work on.
TIP
Speccy is showing that you have an awful lot of updates that have failed to install both for Windows and MSE + one that I noted for your video card, the reason that they have failed to install may also be the cause of the crashes, regardless of whether or not it is you need to make sure that both Windows and MSE are fully updated so as to help protect your computer from malware attack, please see my canned text below;
To see if this is a Windows issue download then run the All in One Repair from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.
You are welcome btw
I have run the repair tool and installed available updates. Everything has been working perfectly so far. I'll keep you updated if anything surfaces. Here is the new Speccy
http://speccy.pirifo...ZwoSshzwfurcEnN
http://speccy.pirifo...mVlq0Qw8Ua5tHxy
Edited by guava, 29 March 2015 - 05:58 PM.
Got a blue screen, I have replaces the dump file on the main post with this new one.
I should also mention that I noticed my ram was set to 1600, so I switched it to 2133 which is the manufactures stated speed. I don't know if that would cause a bsod but it set itself back to 1600.
also this time the computer didn't try to boot over and over, the fans stayed on but it never got running. Moving the cmos battery a little still fixes the boot issue.
The main error was System Thread Exception Not Handled which I have not seen yet. It is normally a Driver IQRL not equal error
Edited by guava, 29 March 2015 - 07:06 PM.
New points of note in Speccy and your latest crash dump but first of all can I ask you to post a link to the specific Ram that you have.
Polite request, can you post any new information in any edited reply rather than double post etc, this will help to avoid us potentially missing anything
Is it at all possible that your Ram has previously been running at 1600MHz and you have not noticed, the reason that I ask is because the fastest Ram that is compatible with your CPU is 1600MHz, see Memory Types here and Memory controller information here please also note that Ram that is any faster than 1600MHz needs to be overclocked and that your specific Ram is not on the MBs qualified vendors list (QVL) see here
Go into the BIOS and select the MBs default factory settings, they may be listed as most stable or fails safe as not all brands use the same terminology.
BTW dxgmms1 was responsible for the last crash, this could point to a problem with your video drivers but we will have a better idea if the system crashes again after the MB has been restored to the factory default settings.
The motherboard is set to default values now. It automatically runs the ram at 1600MHz.
I also remembered that when I installed the ram I noticed it was at 1600 and so I set it to 2133 and it had been running at that speed. It reset back to 1600 when I cleared the cmos battery a couple days ago. I'm leaving it at default 1600MHz now. I'll let you know if I crash again.
Thanks
Thanks for the update guava
You are welcome btw and please do let us know how things go.
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