Excellent, how is the computer now ? Is your antivirus functioning correctly ?

Cant start any antivirus software on my pc! [Solved]
#16
Posted 01 July 2015 - 12:09 PM

#17
Posted 01 July 2015 - 12:17 PM

You told me to delete the file that i downloaded from mcafee site.
Should i download it?
#18
Posted 01 July 2015 - 12:42 PM

#19
Posted 01 July 2015 - 12:49 PM

Ok. Though when i download and start installation process its stops installation. The error that i receive is that download cannot continue. But my internet is working fine. I am searching about it on google. Will let u know once its done.
#20
Posted 01 July 2015 - 12:58 PM

#21
Posted 01 July 2015 - 01:20 PM

#22
Posted 01 July 2015 - 02:13 PM

#23
Posted 01 July 2015 - 02:19 PM

Hi. I contacted McAfee technical department and they helped me install the software. Now its working fine. I am able to scan my pc.
Thank you so much for your assistance.
#24
Posted 01 July 2015 - 02:23 PM

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
Remove tools
Download and run Delfix
Select the options as shown
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Malwarebytes.
Update and run weekly to keep your system clean
Unchecky
Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.
To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe

#25
Posted 01 July 2015 - 03:04 PM

Thanks. I have followed the steps that u had suggested. I will now restart my computer and start full system scan.
I will update you again after 24 hrs.
#26
Posted 01 July 2015 - 03:09 PM

#27
Posted 01 July 2015 - 03:22 PM

#28
Posted 03 July 2015 - 07:05 AM

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.
If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.
Everyone else please begin a New Topic.
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Also tagged with one or more of these keywords: Antivirus, malware, windows 8.1
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