
Windows 10 freezing/crashing that cannot be fixed! (Resolved).

Best Answer phillpower2 , 22 March 2017 - 09:18 AM
Glad we could help and thanks for letting us know that you no longer need assistance You are welcome btw Go to the full post »
#16
Posted 15 March 2017 - 03:24 PM

#17
Posted 15 March 2017 - 03:38 PM

The CPU overheating is all that we can see in your screenshots so hopefully one of the two suggested steps will resolve the issue, there is a but though, depending on how long you have had this problem one or more of your hardware components may have been damaged by the heat.
Something else that you should check is that the thermal shutdown trigger has not been disabled in the MBs BIOS, the computer should automatically shut down if the temp reaches 62.2°C when not OCing and 71°C when OCing, your temps are shown to be way passed that and your CPU is basically frying.
Going offline now but will check back asap tomorrow day UK time.
#18
Posted 15 March 2017 - 03:50 PM

#19
Posted 17 March 2017 - 05:36 AM

No problem and any questions along the way please ask.
#20
Posted 17 March 2017 - 04:46 PM

#21
Posted 18 March 2017 - 04:19 AM

As long as the voltages to the CPU are correct (they do look ok) and you clean off the and apply the new thermal compound correctly you should see a marked improvement in the temps, for convenience the link to the thermal compound removal and application guide is here
Please keep in mind that the previous overheating may have damaged your hardware and to check the CPUs thermal cut off point in the BIOS.
#22
Posted 18 March 2017 - 11:37 AM

#23
Posted 18 March 2017 - 11:45 AM

You will know as soon as the new cooler has been correctly fitted, if the temps drop but you still have issues the hardware could be damaged.
check the CPUs thermal cut off point in the BIOS.
Have you done this yet.
#24
Posted 18 March 2017 - 01:27 PM

#25
Posted 18 March 2017 - 01:54 PM

What would be the temperature that it would become damaged?
As post in my reply #17;
Something else that you should check is that the thermal shutdown trigger has not been disabled in the MBs BIOS, the computer should automatically shut down if the temp reaches 62.2°C when not OCing and 71°C when OCing,
Continually exceeding any recommended temperatures will damage the hardware, some reading for you here and here
#26
Posted 18 March 2017 - 04:57 PM

#27
Posted 19 March 2017 - 03:34 AM

No, it is a sign that something is locking up.
Shutting down would either result in a BSOD or the computer powering down without warning and you getting a Windows did not shutdown correctly message when you next start up the computer.
#28
Posted 19 March 2017 - 05:59 AM

#29
Posted 19 March 2017 - 09:43 AM

#30
Posted 19 March 2017 - 10:11 AM

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