Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account

suffering with a bad case of malware :( HELP please [Closed]

Malware adware spyware malware adware spyware help

  • This topic is locked This topic is locked



    New Member

  • Member
  • Pip
  • 1 posts



As the title suggests.. i believe im suffering with a case of malware, adware and spyware plus maybe extras.


I cant use my laptop without popups while using the net, pornographic websites opening on there own, videos playing in the background which i cannot stop  and ive had icons pop up on my desktop.


Any help with my issue wile be much appreciated,






Alos noticed that all my apps which I have installed will not open up (apart from Internet Explorer) it just brings up a box which states "Youll need a new app to open this .exe file"

(noticed this when I downloaded FRST and that gave me the same error)

Edited by lukey246, 01 August 2019 - 04:37 PM.

  • 0




    GeekU PowerPC G3

  • GeekU Moderator
  • 1,921 posts
Hi lukey246, welcome to the Bleeping Computer malware removal forum.

I am iMacg3 and will be helping you with your computer problems.

Please keep the following information in mind before we begin:
  • Back up any important data before we continue.
    • Back up any important data on your computer to external media. I will not knowingly suggest any steps that will damage your computer; however, malware infections are often unpredictable and it may be necessary to reformat and reinstall your operating system depending on the infection.
  • Do not run any fixes or tools on your system unless I request that you do so.
    • Running additional tools on your system can interfere with the clean-up process, or cause issues such as false positives.
  • Please read all instructions carefully, and complete them in the order listed.
    • Items that are especially important will be highlighted in bold or red.
  • If your computer seems to start working normally, please don't abandon the topic.
    • Even if your system is behaving normally, there may still be some malware remnants left over. Additionally, malware can re-infect the computer if some remnants are left. Therefore, please complete all requested steps to make sure any malware is successfully eradicated from your PC.
  • If you have pirated or illegal software on your computer, uninstall it now before proceeding.
    • Using pirated/cracked software is an easy way to infect your computer - almost as easy as intentionally downloading malware. Therefore, please remove any, if present, before we begin the clean-up.
  • If you don't respond to your topic in 5 days, it will be closed.
    • If your topic is closed and you still need assistance, send me or any Moderator a Private Message with a link to your topic.
  • If you have questions at any time during the cleanup, feel free to ask.
Show hidden files and folders
  • Press the Windows Key + E. This will open File Explorer.
  • Click the View button at the top, then select Options.
  • In the File Explorer Options window, go to the View tab. In the Advanced settings box, scroll down and check the box next to the following item:
    • Show hidden files, folders, and drives.
  • Uncheck the following:
    • Hide file extensions for known file types
    • Hide protected operating system files (Recommended)
  • Click Apply, then OK.

Rename FRST.exe/FRST64.exe to FRST.com (Right-click the file, select Rename, and type FRST.com) in the File Name box. If FRST opens, press the Scan button. Two reports will open on your desktop - copy/paste their contents in your reply.
If FRST doesn't run, let me know of the error message in your next reply.
  • 0



    GeekU PowerPC G3

  • GeekU Moderator
  • 1,921 posts

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

  • 0

Similar Topics

Also tagged with one or more of these keywords: Malware adware spyware, malware, adware, spyware, help

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP