Is my monitor starting to fail or is it problem with Windows 10 pro?
Best Answer phillpower2 , 05 June 2020 - 10:44 AM
Look in the Slimjet settings, you should be able to disable it there, please the example in the attachment below which is from my Chrome settings. You are welcome btw Go to the full post »
Posted 16 May 2020 - 07:24 AM
Posted 16 May 2020 - 07:39 AM
The best test that you can do is hook the screen up to another computer and test, a notebook will do, if the problem is still present you know the screen or the video cable that you are using is bad and likewise if there is no problem when connected to another computer you know that it is the present computer that has an issue.
Posted 16 May 2020 - 08:35 AM
Thanks for your quick reply. I have another old computer. I will try to connect my monitor to it and see if works fine there. Please give a me a few days or so to get back to you.
Posted 16 May 2020 - 08:38 AM
You are welcome and no worries, reply when you are able to
Posted 19 May 2020 - 03:33 AM
Hi phillpower2. I have tested my monitor on a different computer now for the past couple of days and had no distortion issue whatsoever. Everything has been fine. The other computer was older and refurbished(HP Compaq 8200 Elite CMT, Intel Core i5-2400, 3.10GHz) that had 7 gb of ram and windows 10 pro. I've owned it since 2017. If it helps your knowledge on this issue there was something on that computer that concerned me before the issue started happening. I have a 6tb WD My book external drive. It makes the computer hang at startup so I try to not have the surge protector that it's plugged into on at startup. However quite a few times over the past about 2 years the computer rebooted while the surge protector was on with that hard drive and when it hung I had to do a cold shutdown by holding the power button until the computer just went off. I also had to do this several times when I forgot to turn the surge protector off before restarting or shutting down the computer and turning it back on.
This computer is plugged into a separate surge protector which I often forgot to turn off before powering it back on. If I remember when I tried to turn the computer back on it gave beep codes and think the power key might have turned red (I can't exactly remember if it did or didn't). I think I then (when I had to) turned off the surge protector for that computer, waited a while and then turned the computer on after the turning it's surge protector back on. I think there have been as many as 20 occasions when I have had beep codes during those situations. Sometimes the monitor was on during these occasions, sometimes not. I don't know exactly what the beep codes meant, but I think they came from the motherboard due to the cold shutdowns. I'm not exactly sure. What do you think this means for that computer and this monitor?
Posted 19 May 2020 - 08:00 AM
Sorry leader 2 but this thread is regarding monitor issues and that is all that we will be discussing here, going off on a tangent is frowned upon at the best of times but when there is also a wall of text involved it makes matters worse.
Please stick to updating us on just the monitor issue and while explaining as best that you can try being as brief as possible, thanks.
Posted 19 May 2020 - 10:51 PM
I\ understand what you are trying to say, but I wasn't going off on a tangent. I was trying to explain the issue as thoroughly as possible (which makes it not always very brief) to get the best possible answer for my problem. Everything I explained above is related to my monitor problem.
I'm not sure how to make this more brief without excluding important info that can help you understand my problem. I'm not an expert so I'm doing the best I can.
I put my monitor on another computer and it worked fine. If it is working fine on that computer then what is causing the problem on my other computer that would make the monitor have the distortion issue? And how do I fix it? Thank you.
Posted 20 May 2020 - 10:01 AM
Have you tried disconnecting the external HDD from the computer to see if the display is the same, brand name computers do not use the best of power supplies and even the small amount that the drive will be drawing from the USB port could be enough to affect the stability of the other hardware.
Posted 21 May 2020 - 12:44 PM
Thanks for your reply. Do you mean I should put my monitor back on my old computer with out the external hard drives attached to see if the distortion is gone?
Posted 21 May 2020 - 12:55 PM
That is correct and you are welcome
Posted 24 May 2020 - 01:48 AM
I put my monitor back on my old computer with the external hard drives detached. The problem still persists. What should I try now?
Posted 24 May 2020 - 04:40 AM
Nothing else to try atm, the testing that you have done so far has narrowed the issue down to it being related to the computer in some way and nothing to do with the screen or external HDD.
Download then run Speccy (free) and post the resultant url for us, details here, this will provide us with information about your computer hardware + any software that you have installed that may explain the present issue/s.
To publish a Speccy profile to the Web:
- In Speccy, click File, and then click Publish Snapshot.
- In the Publish Snapshot dialog box, click Yes to enable Speccy to proceed.
- Speccy publishes the profile and displays a second Publish Snapshot. You can open the URL in your default browser, copy it to the clipboard, or close the dialog box.
Posted 25 May 2020 - 11:29 AM
Here is my url:
Posted 26 May 2020 - 07:49 AM
Change the Windows Power Plan to Balanced, you have it set at Power Saver at the moment and all those USB hard drives that you have connected could be depriving the rest of the hardware from the power that it needs, the computer only has a 320W PSU and it won`t be the best of quality so could be struggling with the extra load that the drives are putting on the USB ports, just a fyi, the USB HDDs may have their own external power supply but they do still rely on the USB for power as well.
If after a good spell of testing doing the above has not helped, the last test that you can do is to disconnect all of the external USB HDDs and again do some substantial testing, if you don`t have any problems after doing either of the above the issue will have been identified as a power problem.
Posted 26 May 2020 - 08:54 AM
I appreciate your advice. I will change the plan to balanced and test it both of the ways you mentioned. Please allow me another several days to get back to you.
Also tagged with one or more of these keywords: monitor, distortion, Windows 10, Windows 10 pro, Win 10, Win 10 pro, broken, failure, dead pixels
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