Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

Virus causing frequent internet disconnect

Started by lexi2007 , Jan 04 2015 03:37 PM

internet disconnect virus

Please log in to reply

#16
zep516

Posted 29 January 2015 - 08:28 PM

Trusted Helper

Malware Removal
8,107 posts

Hello.

I would like to see another FRST64 log please:

Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
Under Optional Scan place a checkmark in the box for Addition.txt to ensure it creates that 2nd log.
Press Scan button.
Please post both logs in your next reply.

Thanks
Joe

#17
lexi2007

Posted 30 January 2015 - 10:57 AM

Member

Topic Starter
Member
15 posts

Okay, here's are the logs:

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 28-01-2015

Ran by Tricia (administrator) on TRICIA-PC on 30-01-2015 11:52:32

Running from C:\Users\Tricia\Desktop

Loaded Profiles: Tricia (Available profiles: Tricia)

Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)

Internet Explorer Version 11 (Default browser: Chrome)

Boot Mode: Normal

Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(IDT, Inc.) C:\Program Files\IDT\WDM\stacsv64.exe

(Microsoft Corporation) C:\Windows\System32\wlanext.exe

(Andrea Electronics Corporation) C:\Program Files\IDT\WDM\AESTSr64.exe

(Affinegy, Inc.) C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe

(Intel Corporation) C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe

(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe

(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe

(Intel® Corporation) C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe

(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe

( ) C:\Windows\System32\dlcxcoms.exe

(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe

(Fitbit, Inc.) C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe

(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe

(Symantec Corporation) C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe

(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe

(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe

(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe

(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

(Intel Corporation) C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe

(Microsoft Corporation) C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe

(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE

(Microsoft Corporation) C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe

(Nero AG) C:\Program Files (x86)\Nero\Update\NASvc.exe

(Dell, Inc.) C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe

(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe

(Symantec Corporation) C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\n360.exe

(Dell, Inc.) C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe

(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe

() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe

(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe

(IDT, Inc.) C:\Program Files\IDT\WDM\sttray64.exe

(Alps Electric Co., Ltd.) C:\Program Files\DellTPad\Apoint.exe

(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe

(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe

() C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe

(Fitbit, Inc.) C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe

(Alps Electric Co., Ltd.) C:\Program Files\DellTPad\ApMsgFwd.exe

(Alps Electric Co., Ltd.) C:\Program Files\DellTPad\hidfind.exe

(Alps Electric Co., Ltd.) C:\Program Files\DellTPad\ApntEx.exe

(Google Inc.) C:\Users\Tricia\AppData\Local\Google\Chrome\Application\chrome.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SysTrayApp] => C:\Program Files\IDT\WDM\sttray64.exe [525312 2011-01-25] (IDT, Inc.)

HKLM\...\Run: [Apoint] => C:\Program Files\DellTPad\Apoint.exe [609144 2011-04-12] (Alps Electric Co., Ltd.)

HKLM\...\Run: [IntelPAN] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [1935120 2011-07-27] (Intel® Corporation)

HKLM-x32\...\Run: [AccuWeatherWidget] => C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe [968048 2012-02-01] ()

HKLM-x32\...\Run: [Fitbit Connect] => C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe [3414560 2014-05-19] (Fitbit, Inc.)

Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]

Winlogon\Notify\igfxcui: C:\windows\system32\igfxdev.dll (Intel Corporation)

HKU\S-1-5-21-1499091392-49799752-2912897947-1001\...\Policies\system: [DisableLockWorkstation] 0

ShellIconOverlayIdentifiers: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll (Dropbox, Inc.)

ShellIconOverlayIdentifiers: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll (Dropbox, Inc.)

ShellIconOverlayIdentifiers: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll (Dropbox, Inc.)

ShellIconOverlayIdentifiers: [DropboxExt4] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll (Dropbox, Inc.)

ShellIconOverlayIdentifiers: [OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)

ShellIconOverlayIdentifiers: [OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)

ShellIconOverlayIdentifiers: [OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)

ShellIconOverlayIdentifiers-x32: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll (Dropbox, Inc.)

ShellIconOverlayIdentifiers-x32: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll (Dropbox, Inc.)

ShellIconOverlayIdentifiers-x32: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt.22.dll (Dropbox, Inc.)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com

HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = www.google.com

HKU\S-1-5-21-1499091392-49799752-2912897947-1001\Software\Microsoft\Internet Explorer\Main,Secondary Start Pages = http://mail.aol.com/...n-us/suite.aspx

HKU\S-1-5-21-1499091392-49799752-2912897947-1001\Software\Microsoft\Internet Explorer\Main,Start Page Restore = http://www.aol.com/

SearchScopes: HKLM -> {2F1E335A-858A-4BE9-8F6B-D0AF1D018B53} URL = http://www.bing.com/...rc=IE-SearchBox

SearchScopes: HKLM-x32 -> {2F1E335A-858A-4BE9-8F6B-D0AF1D018B53} URL = http://www.bing.com/...rc=IE-SearchBox

SearchScopes: HKU\S-1-5-21-1499091392-49799752-2912897947-1001 -> {C145F714-3DF5-4BF6-99FE-2D2E74328B22} URL = http://search.yahoo....p={SearchTerms}

BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)

BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)

BHO: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)

BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)

BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)

BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)

BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)

BHO-x32: Adobe PDF Reader Link Helper -> {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)

BHO-x32: MSS+ Identifier -> {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} -> C:\Program Files\McAfee Security Scan\3.8.141\McAfeeMSS_IE.dll (McAfee, Inc.)

BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)

BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)

BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll (Oracle Corporation)

BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)

BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft Corporation)

BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll (Oracle Corporation)

Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)

Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)

DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab

DPF: HKLM-x32 {6C269571-C6D7-4818-BCA4-32A035E8C884} http://ccfiles.creat...102/CTSUEng.cab

DPF: HKLM-x32 {76CBDDBA-3897-4EAC-A1D3-CCC47DE82EFB} https://aicsc-ccas01.../auth/taweb.cab

DPF: HKLM-x32 {D4B68B83-8710-488B-A692-D74B50BA558E} http://ccfiles.creat...13/CTPIDPDE.cab

DPF: HKLM-x32 {F6ACF75C-C32C-447B-9BEF-46B766368D29} http://ccfiles.creat...30321/CTPID.cab

Handler-x32: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)

Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)

Tcpip\Parameters: [DhcpNameServer] 75.75.75.75 75.75.76.76

Tcpip\..\Interfaces\{8135EA46-9458-4764-B1D0-F0E6703E3E39}: [NameServer] 0.0.0.0

FireFox:

========

FF ProfilePath: C:\Users\Tricia\AppData\Roaming\Mozilla\Firefox\Profiles\ezb92kyp.default

FF Plugin: @adobe.com/FlashPlayer -> C:\windows\system32\Macromed\Flash\NPSWF64_16_0_0_296.dll ()

FF Plugin: @java.com/DTPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)

FF Plugin: @java.com/JavaPlugin,version=10.67.2 -> C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)

FF Plugin: @microsoft.com/GENUINE -> disabled No File

FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)

FF Plugin-x32: @adobe.com/FlashPlayer -> C:\windows\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_296.dll ()

FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()

FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)

FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll (Oracle Corporation)

FF Plugin-x32: @mcafee.com/McAfeeMssPlugin -> C:\Program Files\McAfee Security Scan\3.8.141\npMcAfeeMss.dll (McAfee, Inc.)

FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File

FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)

FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)

FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)

FF Plugin-x32: @videolan.org/vlc,version=2.0.0 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll (VideoLAN)

FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF Plugin HKU\S-1-5-21-1499091392-49799752-2912897947-1001: @plugin.couponnetwork.com/Coupon Print Activator;version=4.5 -> C:\Users\Tricia\AppData\Roaming\E-centives\NPcolPM460.dll (Invenda)

FF Plugin HKU\S-1-5-21-1499091392-49799752-2912897947-1001: @tools.google.com/Google Update;version=3 -> C:\Users\Tricia\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)

FF Plugin HKU\S-1-5-21-1499091392-49799752-2912897947-1001: @tools.google.com/Google Update;version=9 -> C:\Users\Tricia\AppData\Local\Google\Update\1.3.25.11\npGoogleUpdate3.dll (Google Inc.)

FF Plugin HKU\S-1-5-21-1499091392-49799752-2912897947-1001: @unity3d.com/UnityPlayer,version=1.0 -> C:\Users\Tricia\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)

FF Plugin HKU\S-1-5-21-1499091392-49799752-2912897947-1001: amazon.com/AmazonMP3DownloaderPlugin -> C:\Program Files (x86)\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin.dll (Amazon.com, Inc.)

FF Plugin HKU\S-1-5-21-1499091392-49799752-2912897947-1001: facebook.com/fbDesktopPlugin -> C:\Users\Tricia\AppData\Local\Facebook\Messenger\2.1.4814.0\npFbDesktopPlugin.dll (Facebook, Inc.)

FF SearchPlugin: C:\Program Files (x86)\mozilla firefox\searchplugins\McSiteAdvisor.xml

FF Extension: AOL Toolbar - C:\Users\Tricia\AppData\Roaming\Mozilla\Firefox\Profiles\ezb92kyp.default\Extensions\{7affbfae-c4e2-4915-8c0f-00fa3ec610a1} [2013-04-04]

FF Extension: Add to Amazon Wish List Button - C:\Users\Tricia\AppData\Roaming\Mozilla\Firefox\Profiles\ezb92kyp.default\Extensions\[email protected] [2012-06-10]

FF HKLM-x32\...\Firefox\Extensions: [{203FB6B2-2E1E-4474-863B-4C483ECCE78E}] - C:\ProgramData\Norton\{92622AAD-05E8-4459-B256-765CE1E929FB}\NST_2.0.0.16\coFFNST

FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.2.0.38\IPSFF

FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.2.0.38\IPSFF [2014-05-04]

FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.2.0.38\coFFPlgn

FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.2.0.38\coFFPlgn [2015-01-29]

FF HKLM-x32\...\Thunderbird\Extensions: [[email protected]] - C:\Program Files\McAfee\MSK

FF Extension: No Name - C:\Program Files (x86)\Mozilla Firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd} [Not Found]

Chrome:

=======

CHR HomePage: Default -> hxxp://www.google.com/

CHR StartupUrls: Default -> "hxxp://www.facebook.com/", "hxxp://www.aol.com/"

CHR DefaultSuggestURL: Default -> {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&gs_ri={google:suggestRid}&xssi=t&q={searchTerms}&{google:inputType}{google:cursorPosition}{google:currentPageUrl}{google:pageClassification}{google:searchVersion}{google:sessionToken}{google:prefetchQuery}sugkey={google:suggestAPIKeyParameter}

CHR Profile: C:\Users\Tricia\AppData\Local\Google\Chrome\User Data\Default

CHR Extension: (Beautiful landscape) - C:\Users\Tricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\ambfimhigppdidfmelpjmojccbfdoeig [2014-08-13]

CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\Tricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-05-25]

CHR Extension: (AmazonSmile 1Button for Chrome) - C:\Users\Tricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\hdgenjhkjihnmigcommchefpajjhdmba [2014-12-01]

CHR Extension: (Norton Identity Safe) - C:\Users\Tricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-08-13]

CHR Extension: (Lose It!) - C:\Users\Tricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\jehemifhdilebjjpibeianiedocpgocn [2014-12-04]

CHR Extension: (Google Wallet) - C:\Users\Tricia\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-30]

CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path

CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path

StartMenuInternet: Google Chrome.HRGXEK7IANRW564QQYWVTLJFRQ - C:\Users\Tricia\AppData\Local\Google\Chrome\Application\chrome.exe

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AffinegyService; C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe [563024 2009-09-11] (Affinegy, Inc.)

R2 Bluetooth Device Monitor; C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [921664 2011-05-19] (Intel Corporation) [File not signed]

S3 Bluetooth Media Service; C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [1335360 2011-05-19] (Intel Corporation) [File not signed]

R2 Bluetooth OBEX Service; C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [995392 2011-05-19] (Intel Corporation) [File not signed]

R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2449592 2014-11-12] (Microsoft Corporation)

R2 dlcx_device; C:\windows\system32\dlcxcoms.exe [561152 2006-10-11] ( )

R2 dlcx_device; C:\windows\SysWOW64\dlcxcoms.exe [532480 2006-10-11] ( ) [File not signed]

R2 Fitbit Connect; C:\Program Files (x86)\Fitbit Connect\FitbitConnectService.exe [1436192 2014-05-19] (Fitbit, Inc.)

S3 McComponentHostService; C:\Program Files\McAfee Security Scan\3.8.141\McCHSvc.exe [289256 2014-01-15] (McAfee, Inc.)

S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [340240 2011-07-27] ()

R2 N360; C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\N360.exe [265040 2014-09-21] (Symantec Corporation)

R2 NSL; C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe [138760 2011-08-10] (Symantec Corporation)

S3 WinDefend; C:\Program Files\Windows Defender\mpsvc.dll [1011712 2013-05-27] (Microsoft Corporation)

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R1 BHDrvx64; C:\Program Files (x86)\Norton 360\NortonData\21.2.0.38\Definitions\BASHDefs\20150106.001\BHDrvx64.sys [1622744 2015-01-06] (Symantec Corporation)

R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1506000.020\ccSetx64.sys [162392 2014-02-24] (Symantec Corporation)

R1 ccSet_NST; C:\Windows\system32\drivers\NSTx64\0200000.010\ccSetx64.sys [167048 2011-08-08] (Symantec Corporation)

R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-12-11] (Symantec Corporation)

R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-12-11] (Symantec Corporation)

R1 IDSVia64; C:\Program Files (x86)\Norton 360\NortonData\21.2.0.38\Definitions\IPSDefs\20150129.001\IDSvia64.sys [668888 2015-01-14] (Symantec Corporation)

S3 MBAMSwissArmy; C:\windows\system32\drivers\MBAMSwissArmy.sys [129752 2015-01-15] (Malwarebytes Corporation)

R3 NAVENG; C:\Program Files (x86)\Norton 360\NortonData\21.2.0.38\Definitions\VirusDefs\20150129.033\ENG64.SYS [129752 2015-01-20] (Symantec Corporation)

R3 NAVEX15; C:\Program Files (x86)\Norton 360\NortonData\21.2.0.38\Definitions\VirusDefs\20150129.033\EX64.SYS [2137304 2015-01-20] (Symantec Corporation)

R3 SRTSP; C:\Windows\System32\Drivers\N360x64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)

R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)

R0 SymDS; C:\Windows\System32\drivers\N360x64\1506000.020\SYMDS64.SYS [493656 2013-10-30] (Symantec Corporation)

R0 SymEFA; C:\Windows\System32\drivers\N360x64\1506000.020\SYMEFA64.SYS [1148120 2014-03-03] (Symantec Corporation)

R3 SymEvent; C:\windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-05-04] (Symantec Corporation)

R1 SymIRON; C:\Windows\system32\drivers\N360x64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)

R1 SymNetS; C:\Windows\System32\Drivers\N360x64\1506000.020\SYMNETS.SYS [593112 2014-02-17] (Symantec Corporation)

S3 USBAAPL64; C:\Windows\System32\Drivers\usbaapl64.sys [51712 2011-08-02] (Apple, Inc.) [File not signed]

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-30 11:52 - 2015-01-30 11:54 - 00023717 _____ () C:\Users\Tricia\Desktop\FRST.txt

2015-01-29 12:23 - 2015-01-29 12:23 - 00000000 ____D () C:\ProgramData\boost_interprocess

2015-01-29 12:16 - 2015-01-29 12:16 - 00000000 ____D () C:\Users\Tricia\Desktop\FRST-OlderVersion

2015-01-25 10:26 - 2015-01-25 10:26 - 04070576 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerInstaller.exe

2015-01-23 12:47 - 2015-01-29 12:16 - 02130432 _____ (Farbar) C:\Users\Tricia\Desktop\FRST64.exe

2015-01-21 18:16 - 2015-01-21 18:16 - 00049534 _____ () C:\Users\Tricia\Downloads\Addition.txt

2015-01-21 18:14 - 2015-01-30 11:52 - 00000000 ____D () C:\FRST

2015-01-20 22:18 - 2015-01-20 22:18 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\iCloud

2015-01-15 17:07 - 2015-01-15 17:07 - 00003288 ____N () C:\bootsqm.dat

2015-01-14 10:42 - 2014-12-18 22:06 - 00210432 _____ (Microsoft Corporation) C:\windows\system32\profsvc.dll

2015-01-14 10:42 - 2014-12-18 20:46 - 00141312 _____ (Microsoft Corporation) C:\windows\system32\Drivers\mrxdav.sys

2015-01-14 10:42 - 2014-12-12 00:35 - 05553592 _____ (Microsoft Corporation) C:\windows\system32\ntoskrnl.exe

2015-01-14 10:42 - 2014-12-12 00:31 - 00503808 _____ (Microsoft Corporation) C:\windows\system32\srcore.dll

2015-01-14 10:42 - 2014-12-12 00:31 - 00296960 _____ (Microsoft Corporation) C:\windows\system32\rstrui.exe

2015-01-14 10:42 - 2014-12-12 00:31 - 00050176 _____ (Microsoft Corporation) C:\windows\system32\srclient.dll

2015-01-14 10:42 - 2014-12-12 00:11 - 03971512 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntkrnlpa.exe

2015-01-14 10:42 - 2014-12-12 00:11 - 03916728 _____ (Microsoft Corporation) C:\windows\SysWOW64\ntoskrnl.exe

2015-01-14 10:42 - 2014-12-12 00:07 - 00043008 _____ (Microsoft Corporation) C:\windows\SysWOW64\srclient.dll

2015-01-14 10:42 - 2014-12-11 12:47 - 00087040 _____ (Microsoft Corporation) C:\windows\system32\TSWbPrxy.exe

2015-01-14 10:42 - 2014-12-05 23:17 - 00303616 _____ (Microsoft Corporation) C:\windows\system32\nlasvc.dll

2015-01-14 10:42 - 2014-12-05 22:50 - 00156672 _____ (Microsoft Corporation) C:\windows\SysWOW64\ncsi.dll

2015-01-14 10:42 - 2014-12-05 22:50 - 00052224 _____ (Microsoft Corporation) C:\windows\SysWOW64\nlaapi.dll

2015-01-06 15:58 - 2015-01-27 15:09 - 00007145 ____H () C:\windows\SysWOW64\BTImages.dat

2015-01-06 13:02 - 2015-01-06 13:04 - 00000000 ____D () C:\Users\Tricia\AppData\Roaming\PCDr

2015-01-06 13:00 - 2015-01-06 13:00 - 00000000 ____D () C:\ProgramData\PCDr

2015-01-05 13:47 - 2015-01-05 13:47 - 00401920 _____ (Farbar) C:\Users\Tricia\Downloads\MiniToolBox.exe

2015-01-05 13:43 - 2015-01-05 13:43 - 00005376 _____ () C:\Users\Tricia\Desktop\JRT.txt

2015-01-05 12:47 - 2015-01-05 12:47 - 00000000 ____D () C:\windows\ERUNT

2015-01-05 09:07 - 2015-01-05 09:14 - 00000000 ____D () C:\AdwCleaner

2015-01-05 09:06 - 2015-01-05 09:06 - 02173952 _____ () C:\Users\Tricia\Downloads\adwcleaner_4.106.exe

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2015-01-30 11:22 - 2011-10-10 05:11 - 01574395 _____ () C:\windows\WindowsUpdate.log

2015-01-30 11:08 - 2011-11-02 09:33 - 00000912 _____ () C:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001UA.job

2015-01-30 10:59 - 2014-04-12 09:04 - 00003440 _____ () C:\windows\System32\Tasks\PCDEventLauncherTask

2015-01-30 10:57 - 2012-03-31 21:30 - 00000830 _____ () C:\windows\Tasks\Adobe Flash Player Updater.job

2015-01-30 10:26 - 2009-07-13 23:45 - 00028576 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0

2015-01-30 10:26 - 2009-07-13 23:45 - 00028576 ____H () C:\windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0

2015-01-30 10:21 - 2011-11-02 09:33 - 00000860 _____ () C:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001Core.job

2015-01-30 10:19 - 2012-03-13 08:43 - 00000910 _____ () C:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001Core.job

2015-01-30 10:10 - 2012-03-13 08:43 - 00000932 _____ () C:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001UA.job

2015-01-30 10:10 - 2012-01-31 13:31 - 00000894 _____ () C:\windows\Tasks\GoogleUpdateTaskMachineCore.job

2015-01-29 15:38 - 2013-12-03 17:57 - 00000332 _____ () C:\windows\Tasks\mdmonitor.job

2015-01-29 15:38 - 2011-10-10 06:08 - 00000000 ____D () C:\Users\Default\AppData\Local\SoftThinks

2015-01-29 15:38 - 2011-10-10 06:08 - 00000000 ____D () C:\Users\Default User\AppData\Local\SoftThinks

2015-01-29 15:38 - 2011-10-10 05:57 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup

2015-01-29 12:21 - 2013-04-24 21:36 - 00012162 _____ () C:\windows\setupact.log

2015-01-29 12:21 - 2009-07-14 00:08 - 00000006 ____H () C:\windows\Tasks\SA.DAT

2015-01-29 12:20 - 2013-04-28 19:06 - 01785264 _____ () C:\windows\PFRO.log

2015-01-29 10:16 - 2009-07-14 00:13 - 00783424 _____ () C:\windows\system32\PerfStringBackup.INI

2015-01-28 17:59 - 2011-10-20 10:50 - 00000000 ____D () C:\Program Files (x86)\Dell Photo AIO Printer 926

2015-01-28 11:27 - 2012-01-31 15:33 - 00000454 ____H () C:\windows\Tasks\Norton Security Scan for Tricia.job

2015-01-27 10:10 - 2011-11-02 09:34 - 00002374 _____ () C:\Users\Tricia\Desktop\Google Chrome.lnk

2015-01-25 10:26 - 2012-03-31 21:30 - 00701616 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerApp.exe

2015-01-25 10:26 - 2012-03-31 21:30 - 00003768 _____ () C:\windows\System32\Tasks\Adobe Flash Player Updater

2015-01-25 10:26 - 2011-10-25 18:01 - 00071344 _____ (Adobe Systems Incorporated) C:\windows\SysWOW64\FlashPlayerCPLApp.cpl

2015-01-25 10:25 - 2012-12-16 09:12 - 00000000 ____D () C:\Users\Tricia\AppData\Local\CrashDumps

2015-01-24 18:09 - 2011-10-20 11:08 - 00000000 ____D () C:\Program Files\Dl_cats

2015-01-20 17:54 - 2014-12-20 10:19 - 00003124 _____ () C:\windows\System32\Tasks\PCDoctorBackgroundMonitorTask-Retry

2015-01-15 14:22 - 2014-08-16 17:42 - 00000000 ____D () C:\Program Files (x86)\Fitbit Connect

2015-01-15 09:36 - 2014-12-26 18:58 - 00129752 _____ (Malwarebytes Corporation) C:\windows\system32\Drivers\MBAMSwissArmy.sys

2015-01-15 03:18 - 2013-07-13 02:01 - 00000000 ____D () C:\windows\system32\MRT

2015-01-15 03:03 - 2011-10-24 10:00 - 113365784 _____ (Microsoft Corporation) C:\windows\system32\MRT.exe

2015-01-11 10:20 - 2013-10-22 22:59 - 00001976 _____ () C:\Users\Public\Desktop\Dell DataSafe Online.lnk

2015-01-11 10:20 - 2013-10-22 22:59 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell DataSafe Online

==================== Files in the root of some directories =======

2011-11-08 23:26 - 2011-11-08 23:26 - 0000000 _____ () C:\Users\Tricia\AppData\Roaming\.NANotifyHere

2014-03-24 10:48 - 2014-03-24 10:48 - 0000000 _____ () C:\Users\Tricia\AppData\Roaming\PDFConverterApp

2014-04-11 08:39 - 2014-04-12 06:52 - 0000077 _____ () C:\Users\Tricia\AppData\Roaming\WB.CFG

2011-11-06 11:23 - 2011-11-06 11:26 - 0004608 _____ () C:\Users\Tricia\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

2011-10-25 17:49 - 2011-10-25 17:49 - 0002424 _____ () C:\Users\Tricia\AppData\Local\FastClean.20111025.184902.txt

2011-10-25 17:50 - 2011-10-25 17:50 - 0002286 _____ () C:\Users\Tricia\AppData\Local\IWDAudHelper.20111025.185012.txt

2011-10-25 17:50 - 2011-10-25 17:50 - 0013288 _____ () C:\Users\Tricia\AppData\Local\IWDAudHelper.20111025.185034.txt

2012-04-01 18:51 - 2012-04-01 18:51 - 0002433 _____ () C:\Users\Tricia\AppData\Local\IWDAudHelper.20120401.195132.txt

2011-10-20 21:39 - 2011-10-20 21:39 - 0001549 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111020.223921.txt

2011-10-21 21:21 - 2011-10-21 21:21 - 0001526 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111021.222121.txt

2011-10-25 17:46 - 2011-10-25 17:46 - 0001549 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.184618.txt

2011-10-25 17:49 - 2011-10-25 17:49 - 0001706 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.184923.txt

2011-10-25 17:49 - 2011-10-25 17:49 - 0000787 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.184937.txt

2011-10-25 17:49 - 2011-10-25 17:49 - 0000671 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.184952.txt

2011-10-25 17:49 - 2011-10-25 17:49 - 0001704 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.184956.txt

2011-10-25 17:50 - 2011-10-25 17:50 - 0000671 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.185003.txt

2011-10-25 17:50 - 2011-10-25 17:50 - 0001245 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.185012.txt

2011-10-25 17:50 - 2011-10-25 17:50 - 0001227 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.185027.txt

2011-10-25 17:50 - 2011-10-25 17:50 - 0001247 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.185058.txt

2011-10-25 18:03 - 2011-10-25 18:03 - 0001654 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.190318.txt

2011-10-25 18:10 - 2011-10-25 18:10 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111025.191006.txt

2011-11-02 13:45 - 2011-11-02 13:45 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111102.144515.txt

2011-11-02 18:09 - 2011-11-02 18:09 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111102.190939.txt

2011-11-10 23:13 - 2011-11-10 23:13 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111110.231354.txt

2011-11-21 19:50 - 2011-11-21 19:50 - 0001654 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111121.195007.txt

2011-11-21 19:54 - 2011-11-21 19:54 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111121.195438.txt

2011-11-21 19:55 - 2011-11-21 19:55 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111121.195547.txt

2011-11-21 19:56 - 2011-11-21 19:56 - 0001654 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111121.195627.txt

2011-11-26 19:38 - 2011-11-26 19:38 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111126.193804.txt

2011-11-28 21:05 - 2011-11-28 21:05 - 0001654 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111128.210531.txt

2011-11-28 21:12 - 2011-11-28 21:12 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111128.211210.txt

2011-11-28 21:14 - 2011-11-28 21:14 - 0001632 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111128.211416.txt

2011-11-28 21:17 - 2011-11-28 21:17 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111128.211731.txt

2011-11-28 21:25 - 2011-11-28 21:25 - 0001632 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111128.212503.txt

2011-11-30 22:00 - 2011-11-30 22:00 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111130.220014.txt

2011-12-02 16:08 - 2011-12-02 16:08 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111202.160828.txt

2011-12-02 16:12 - 2011-12-02 16:12 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111202.161200.txt

2011-12-03 21:02 - 2011-12-03 21:02 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111203.210241.txt

2011-12-07 18:52 - 2011-12-07 18:52 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111207.185236.txt

2011-12-14 17:49 - 2011-12-14 17:49 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111214.174947.txt

2011-12-14 17:52 - 2011-12-14 17:52 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20111214.175246.txt

2012-01-13 17:57 - 2012-01-13 17:57 - 0001632 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120113.175700.txt

2012-01-14 13:25 - 2012-01-14 13:25 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120114.132522.txt

2012-01-14 13:25 - 2012-01-14 13:26 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120114.132553.txt

2012-01-15 20:08 - 2012-01-15 20:08 - 0001682 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120115.200836.txt

2012-01-20 12:11 - 2012-01-20 12:11 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120120.121147.txt

2012-01-20 14:07 - 2012-01-20 14:07 - 0001682 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120120.140723.txt

2012-01-20 14:09 - 2012-01-20 14:09 - 0001680 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120120.140905.txt

2012-01-21 22:06 - 2012-01-21 22:06 - 0001682 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120121.220620.txt

2012-01-27 20:43 - 2012-01-27 20:43 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120127.204302.txt

2012-02-11 12:06 - 2012-02-11 12:06 - 0001632 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120211.120623.txt

2012-02-11 12:06 - 2012-02-11 12:06 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120211.120644.txt

2012-02-11 12:07 - 2012-02-11 12:07 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120211.120737.txt

2012-02-11 12:09 - 2012-02-11 12:09 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120211.120927.txt

2012-02-11 12:15 - 2012-02-11 12:15 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120211.121500.txt

2012-02-11 12:15 - 2012-02-11 12:15 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120211.121516.txt

2012-02-11 12:18 - 2012-02-11 12:18 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120211.121815.txt

2012-02-11 19:35 - 2012-02-11 19:35 - 0001654 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120211.193518.txt

2012-02-19 23:00 - 2012-02-19 23:00 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120219.230031.txt

2012-02-23 13:12 - 2012-02-23 13:12 - 0001654 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120223.131200.txt

2012-02-23 18:49 - 2012-02-23 18:49 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120223.184933.txt

2012-04-01 17:49 - 2012-04-01 17:49 - 0001654 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120401.184930.txt

2012-04-01 18:04 - 2012-04-01 18:04 - 0001654 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120401.190431.txt

2012-04-01 18:18 - 2012-04-01 18:18 - 0001656 _____ () C:\Users\Tricia\AppData\Local\PDLSetup.20120401.191851.txt

2013-01-06 16:10 - 2013-01-06 16:10 - 0000000 _____ () C:\Users\Tricia\AppData\Local\rx_image32.Cache

2012-04-01 18:48 - 2012-04-01 18:52 - 0023969 _____ () C:\Users\Tricia\AppData\Local\WiDiSetupLog.20120401.194810.txt

2013-01-16 09:51 - 2013-01-16 09:51 - 48064933 _____ () C:\ProgramData\SPL14C8.tmp

2014-11-18 09:13 - 2014-11-18 09:13 - 0933788 _____ () C:\ProgramData\SPL58C5.tmp

2014-08-31 13:39 - 2014-08-31 13:39 - 2320537 _____ () C:\ProgramData\SPLA248.tmp

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed

C:\Windows\System32\wininit.exe => File is digitally signed

C:\Windows\SysWOW64\wininit.exe => File is digitally signed

C:\Windows\explorer.exe => File is digitally signed

C:\Windows\SysWOW64\explorer.exe => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\SysWOW64\svchost.exe => File is digitally signed

C:\Windows\System32\services.exe => File is digitally signed

C:\Windows\System32\User32.dll => File is digitally signed

C:\Windows\SysWOW64\User32.dll => File is digitally signed

C:\Windows\System32\userinit.exe => File is digitally signed

C:\Windows\SysWOW64\userinit.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2015-01-04 19:03

==================== End Of Log ============================

Addition:

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 28-01-2015

Ran by Tricia at 2015-01-30 11:54:43

Running from C:\Users\Tricia\Desktop

Boot Mode: Normal

==========================================================

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Norton 360 (Enabled - Up to date) {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}

AS: Norton 360 (Enabled - Up to date) {631E4324-D31C-783F-EC5C-35AD42B18466}

AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

FW: Norton 360 (Enabled) {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

ABBYY FineReader 6.0 Sprint (HKLM-x32\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1784.41616 - ABBYY Software House)

Adobe Acrobat 5.0 (HKLM-x32\...\Adobe Acrobat 5.0) (Version: 5.0 - Adobe Systems, Inc.)

Adobe Flash Player 16 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 16.0.0.296 - Adobe Systems Incorporated)

Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.296 - Adobe Systems Incorporated)

Adobe Reader X (10.1.12) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)

Advanced Audio FX Engine (HKLM-x32\...\Advanced Audio FX Engine) (Version: 1.12.05 - Creative Technology Ltd)

Amazon Add to Wish List IE Extension 1.2 (HKLM-x32\...\Amazon Add to Wish List IE Extension) (Version: 1.2 - Amazon)

Amazon Kindle (HKU\S-1-5-21-1499091392-49799752-2912897947-1001\...\Amazon Kindle) (Version: - Amazon)

Amazon MP3 Downloader 1.0.15 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.15 - Amazon Services LLC)

Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)

Belkin Router Monitor and Setup (HKLM-x32\...\2B0D8F3C-18AD-4D8E-879A-74A867C5C3CB_is1) (Version: - )

Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)

Consumer In-Home Service Agreement (HKLM-x32\...\{F47C37A4-7189-430A-B81D-739FF8A7A554}) (Version: 2.0.0 - Dell Inc.)

Cozi (HKLM-x32\...\{EA1F3D6C-A6F5-4CDC-B0D3-9C56C06B4D29}) (Version: 1.0.6505.38692 - Cozi Group, Inc.)

D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden

Dell DataSafe Local Backup - Support Software (HKLM-x32\...\{A9668246-FB70-4103-A1E3-66C9BC2EFB49}) (Version: 9.4.60 - Dell Inc.)

Dell DataSafe Local Backup (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 9.4.60 - Dell Inc.)

Dell DataSafe Online (HKLM-x32\...\{C53BCCBE-9268-4C09-82E9-611444A73B3F}) (Version: 2.10.1.3 - Dell)

Dell Edoc Viewer (HKLM\...\{8EBA8727-ADC2-477B-9D9A-1A1836BE4E05}) (Version: 1.0.0 - Dell Inc)

Dell Getting Started Guide (HKLM-x32\...\{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}) (Version: 1.00.0000 - Dell Inc.)

Dell MusicStage (HKLM-x32\...\{91AF2672-F5BC-42CF-8037-A9D2F92BBCC0}) (Version: 1.5.201.0 - Fingertapps)

Dell PC Fax (HKLM\...\Dell PC Fax) (Version: - )

Dell Perks Webslice IE8 (HKLM-x32\...\{CF67ED0C-F85D-4791-AED3-3FE882EDB45D}) (Version: 8.0 - Nextjump Inc)

Dell Photo AIO Printer 926 (HKLM\...\Dell Photo AIO Printer 926) (Version: - Dell, Inc.)

Dell PhotoStage (HKLM-x32\...\{0D98F04D-11A1-4B64-A406-43292B9EEE90}) (Version: 1.5.0.67 - ArcSoft)

Dell PhotoStage (HKLM-x32\...\{E4335E82-17B3-460F-9E70-39D9BC269DB3}) (Version: 1.5.0.67 - ArcSoft)

Dell Stage (HKLM-x32\...\{FE182796-F6BA-486A-8590-89B7E8D1D60F}) (Version: 1.7.209.0 - Fingertapps)

Dell Touchpad (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.1209.101.204 - ALPS ELECTRIC CO., LTD.)

Dell VideoStage (HKLM-x32\...\InstallShield_{DCE0E79A-B9AC-41AC-98C1-7EF0538BCA7F}) (Version: 1.2.0.1712 - CyberLink Corp.)

Dell VideoStage (x32 Version: 1.2.0.1712 - CyberLink Corp.) Hidden

Dell Webcam Central (HKLM-x32\...\Dell Webcam Central) (Version: 2.00.44 - Creative Technology Ltd)

DirectX 9 Runtime (x32 Version: 1.00.0000 - Sonic Solutions) Hidden

Dropbox (HKU\S-1-5-21-1499091392-49799752-2912897947-1001\...\Dropbox) (Version: 2.8.2 - Dropbox, Inc.)

Duplicate Cleaner Free 3.1.4 (HKLM-x32\...\Duplicate Cleaner Free) (Version: 3.1.4 - DigitalVolcano Software Ltd) <==== ATTENTION

eBay (HKLM-x32\...\{A8B88634-7F90-402F-B66A-86429755F6A5}) (Version: 1.4.0 - eBay Inc.)

Facebook Messenger 2.1.4814.0 (HKLM-x32\...\{7204BDEE-1A48-4D95-A964-44A9250B439E}) (Version: 2.1.4814.0 - Facebook)

Fitbit Connect (HKLM-x32\...\{D3CD091B-296B-48E9-9F0F-E9FE53E02E41}) (Version: 1.0.3.5511 - Fitbit Inc.)

Google Chrome (HKU\S-1-5-21-1499091392-49799752-2912897947-1001\...\Google Chrome) (Version: 40.0.2214.93 - Google Inc.)

Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden

GoToAssist 8.0.0.514 (HKLM-x32\...\GoToAssist) (Version: - )

High-Definition Video Playback (x32 Version: 11.1.11500.4.273 - Nero AG) Hidden

iCloud (HKLM\...\{309768A4-A2BB-4930-A5A2-8169678C9B4C}) (Version: 4.0.6.28 - Apple Inc.)

IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6324.0 - IDT)

Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)

Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1118 - Intel Corporation)

Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 8.15.10.2361 - Intel Corporation)

Intel® PROSet/Wireless Software for Bluetooth® Technology (HKLM\...\{7CE8BE79-ABC3-4B2C-9543-28ED2B0A9EA8}) (Version: 1.2.0.0587 - Intel Corporation)

Intel® PROSet/Wireless WiFi Software (HKLM\...\{25FBDA9A-E868-4B3B-B9FF-D923818511A1}) (Version: 14.2.0000 - Intel Corporation)

Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.0.1008 - Intel Corporation)

Intel® Turbo Boost Technology Monitor 2.0 (HKLM\...\{B77EFA0B-9BD3-4122-9F9A-15A963B5EA24}) (Version: 2.1.23.0 - Intel)

Intel® WiDi (HKLM-x32\...\{7FCB8D5D-9396-4D17-8CFA-349D6D49CD32}) (Version: 3.0.13.0 - Intel Corporation)

Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version: - )

Internet Explorer (x32 Version: 8 - Microsoft Corporation) Hidden

iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)

Java 7 Update 67 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417067FF}) (Version: 7.0.670 - Oracle)

Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)

Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden

LG Verizon United Driver (HKLM-x32\...\{A17B9856-40CF-4BEA-BB65-ADB8154A83DC}) (Version: 2.14.1 - LG Electronics)

Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)

MasterCook Deluxe 9 (HKLM-x32\...\InstallShield_{99B366B0-76B6-4DBA-95A3-A730015A7D01}) (Version: 9.0.000 - ValuSoft)

MasterCook Deluxe 9 (x32 Version: 9.0.000 - ValuSoft) Hidden

MaxiDisk (HKLM-x32\...\{5C1130F5-F955-4319-BFF6-AFE4A42BC3A8}_is1) (Version: 1.0.6.0 - Uniblue Systems Limited)

McAfee Security Scan Plus (HKLM\...\McAfee Security Scan) (Version: 3.8.141.11 - McAfee, Inc.)

Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4675.1003 - Microsoft Corporation)

Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)

Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)

Microsoft OneDrive (HKU\S-1-5-21-1499091392-49799752-2912897947-1001\...\OneDriveSetup.exe) (Version: 17.0.4023.1211 - Microsoft Corporation)

Microsoft PowerPoint Viewer (HKLM-x32\...\{95140000-00AF-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation)

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable - KB2467175 (HKLM-x32\...\{a0fe116e-9a8a-466f-aee0-625cb7c207e3}) (Version: 8.0.51011 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

My Dell (HKLM\...\PC-Doctor for Windows) (Version: 3.5.6426.22 - PC-Doctor, Inc.)

Norton 360 (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)

Norton Security Scan (HKLM-x32\...\NSS) (Version: 4.2.0.38 - Symantec Corporation)

Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden

Office 15 Click-to-Run Licensing Component (Version: 15.0.4675.1003 - Microsoft Corporation) Hidden

Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4675.1003 - Microsoft Corporation) Hidden

PhotoShowExpress (x32 Version: 2.0.063 - Sonic Solutions) Hidden

Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.09.20 - Dell Inc.)

QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)

RBVirtualFolder64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden

Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.31.1025.2010 - Realtek)

Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7600.30126 - Realtek Semiconductor Corp.)

Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.32.0 - Renesas Electronics Corporation)

Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.32.0 - Renesas Electronics Corporation) Hidden

Roxio Creator Starter (HKLM-x32\...\{6F0BBEFE-BE1C-419B-BA1F-D36C9E7915BC}) (Version: 12.1.77.0 - Roxio)

Roxio File Backup (Version: 1.3.2 - Roxio) Hidden

Safari (HKLM-x32\...\{C779648B-410E-4BBA-B75B-5815BCEFE71D}) (Version: 5.34.57.2 - Apple Inc.)

Shared C Run-time for x64 (HKLM\...\{EF79C448-6946-4D71-8134-03407888C054}) (Version: 10.0.0 - McAfee)

Sonic CinePlayer Decoder Pack (x32 Version: 4.3.0 - Sonic Solutions) Hidden

swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden

SyncUP (HKLM-x32\...\{D92C9CCE-E5F0-4125-977A-0590F3225B74}) (Version: 10.2.14900 - Nero AG)

SyncUP (x32 Version: 1.12.11200.10.102 - Nero AG) Hidden

SyncUP Help (CHM) (x32 Version: 10.5.11000 - Nero AG) Hidden

The Weather Channel App (HKLM-x32\...\{167158CE-1637-4167-8A1C-C2549EEA966A}) (Version: 1.00.0000 - The Weather Channel)

TrustedID (HKLM-x32\...\{C16A92EF-017B-4839-9C75-FBADB5A1FA27}) (Version: 5.0 - TrustedID)

TrustedID IDMonitor Identity Protection (HKLM-x32\...\{0E74474A-1CDF-4249-A507-CE8C1DCEC8BC}) (Version: 1.1.0 - TrustedID Inc)

Unity Web Player (HKU\S-1-5-21-1499091392-49799752-2912897947-1001\...\UnityWebPlayer) (Version: - Unity Technologies ApS)

VitalSource Bookshelf (HKLM-x32\...\{DC7619A7-8EA1-41CF-9C7C-8BCF045733D6}) (Version: 6.02.0024 - Ingram Content Group)

VLC media player 2.0.0 (HKLM-x32\...\VLC media player) (Version: 2.0.0 - VideoLAN)

Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)

Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)

Xvid 1.2.2 final uninstall (HKLM-x32\...\Xvid_is1) (Version: 1.2 - Xvid team (Koepi))

==================== Custom CLSID (selected items): ==========================

(If an entry is included in the fixlist, it will be removed from registry. Any eventual file will not be moved.)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Tricia\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}\InprocServer32 -> C:\Users\Tricia\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}\InprocServer32 -> C:\Users\Tricia\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{CB3D0F55-BC2C-4C1A-85ED-23ED75B5106B}\InprocServer32 -> C:\Users\Tricia\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{D0336C0B-7919-4C04-8CCE-2EBAE2ECE8C9}\InprocServer32 -> C:\Users\Tricia\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Tricia\AppData\Local\Google\Update\1.3.25.11\psuser_64.dll (Google Inc.)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}\InprocServer32 -> C:\Users\Tricia\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\SkyDriveShell64.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{F8071786-1FD0-4A66-81A1-3CBE29274458}\InprocServer32 -> C:\Users\Tricia\AppData\Local\Microsoft\SkyDrive\17.0.4023.1211\amd64\FileSyncApi64.dll (Microsoft Corporation)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll (Dropbox, Inc.)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll (Dropbox, Inc.)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll (Dropbox, Inc.)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{FB314EDC-A251-47B7-93E1-CDD82E34AF8B}\InprocServer32 -> C:\Users\Tricia\AppData\Roaming\Dropbox\bin\DropboxExt64.22.dll (Dropbox, Inc.)

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> No File Path

==================== Restore Points =========================

01-01-2015 18:02:13 Scheduled Checkpoint

02-01-2015 09:31:38 Uniblue SpeedUpMyPC installation

15-01-2015 03:01:08 Windows Update

29-01-2015 12:17:26 Restore Point Created by FRST

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 21:34 - 2015-01-29 12:18 - 00000035 ____A C:\windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (whitelisted) =============

(If an entry is included in the fixlist, it will be removed from registry. Any associated file could be listed separately to be moved.)

Task: {01F3885F-E8BC-4FB5-84D0-7DB900455270} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-21] (Google Inc.)

Task: {07FAAD50-10FD-4C68-B510-A18461E218A9} - System32\Tasks\Norton 360\Norton Error Processor => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)

Task: {1066D7D0-E126-4EA5-AA56-9DE0D41347AB} - System32\Tasks\OfficeSoftwareProtectionPlatform\SvcRestartTask => Sc.exe start osppsvc

Task: {19A6A556-583B-4D96-AC49-980CA0FADFE4} - System32\Tasks\Norton WSC Integration => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\WSCStub.exe [2014-09-21] (Symantec Corporation)

Task: {1C157C2E-CABC-47AB-AFD3-AB73CA40E3E6} - System32\Tasks\mdmonitor => C:\Program Files (x86)\Uniblue\MaxiDisk\mdmonitor.exe

Task: {24332561-9351-4ECD-864C-A4DBD33CCB91} - System32\Tasks\Norton 360\Norton Error Analyzer => C:\Program Files (x86)\Norton 360\Engine\21.6.0.32\SymErr.exe [2014-01-30] (Symantec Corporation)

Task: {4E21CC15-5EEA-4483-AD31-3D228F0C90C5} - System32\Tasks\Microsoft\Office\Office Automatic Updates => C:\Program Files\Microsoft Office 15\ClientX64\OfficeC2RClient.exe [2014-11-04] (Microsoft Corporation)

Task: {55D32396-84B2-4E0B-8659-37FEC5016FC8} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001Core => C:\Users\Tricia\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-21] (Google Inc.)

Task: {6220DA71-41E4-4080-92D9-A097E4DD1A75} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-10-21] (Google Inc.)

Task: {67FAB440-050C-4785-8124-8E724CF01C72} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.)

Task: {9008B7A6-11B7-4587-B5FC-F1A451490DE3} - System32\Tasks\PCDoctorBackgroundMonitorTask-Retry => C:\Program Files\My Dell\uaclauncher.exe [2014-01-10] (PC-Doctor, Inc.)

Task: {BE97C71D-866B-4ABF-8153-55A2330B30D5} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe

Task: {CB20BF26-D1EC-45FE-8D44-8BF7B5CE4289} - System32\Tasks\FacebookUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001UA => C:\Users\Tricia\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-07-11] (Facebook Inc.)

Task: {E1C0782E-100C-415B-B088-E8096E61B74A} - System32\Tasks\GoogleUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001UA => C:\Users\Tricia\AppData\Local\Google\Update\GoogleUpdate.exe [2014-10-21] (Google Inc.)

Task: {E839C16A-2D61-4235-B1D9-A2691E57F8C4} - System32\Tasks\Norton Security Scan for Tricia => C:\Program Files (x86)\Norton Security Scan\Engine\4.2.0.38\Nss.exe [2014-11-25] (Symantec Corporation)

Task: {F5370786-947F-4721-9BED-2A8CA4317395} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\My Dell\sessionchecker.exe [2014-01-10] (PC-Doctor, Inc.)

Task: {F67EF90C-6E1B-4CFC-BACC-B3BB337A96A6} - System32\Tasks\Adobe Flash Player Updater => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-01-25] (Adobe Systems Incorporated)

Task: {FB3ECD66-75C0-4E0F-81E2-5BF074919A48} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\My Dell\uaclauncher.exe [2014-01-10] (PC-Doctor, Inc.)

Task: {FB91ED25-C47A-4052-8B5B-C328AD5714A6} - System32\Tasks\FacebookUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001Core => C:\Users\Tricia\AppData\Local\Facebook\Update\FacebookUpdate.exe [2012-07-11] (Facebook Inc.)

Task: C:\windows\Tasks\Adobe Flash Player Updater.job => C:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe

Task: C:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001Core.job => C:\Users\Tricia\AppData\Local\Facebook\Update\FacebookUpdate.exe

Task: C:\windows\Tasks\FacebookUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001UA.job => C:\Users\Tricia\AppData\Local\Facebook\Update\FacebookUpdate.exe

Task: C:\windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

Task: C:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001Core.job => C:\Users\Tricia\AppData\Local\Google\Update\GoogleUpdate.exe

Task: C:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1499091392-49799752-2912897947-1001UA.job => C:\Users\Tricia\AppData\Local\Google\Update\GoogleUpdate.exe

Task: C:\windows\Tasks\mdmonitor.job => C:\Program Files (x86)\Uniblue\MaxiDisk\mdmonitor.exe

Task: C:\windows\Tasks\Norton Security Scan for Tricia.job => C:\PROGRA~2\NORTON~2\Engine\420~1.38\Nss.exe

==================== Loaded Modules (whitelisted) =============

2011-07-27 20:07 - 2011-07-27 20:07 - 01501696 _____ () C:\Program Files\Common Files\Intel\WirelessCommon\Libeay32.dll

2011-10-20 11:07 - 2006-10-20 00:39 - 00144896 _____ () C:\windows\system32\spool\PRTPROCS\x64\dlcxdrpp.dll

2014-05-27 06:13 - 2014-05-20 08:19 - 00105640 _____ () C:\Program Files\Microsoft Office 15\ClientX64\ApiClient.dll

2014-11-18 09:31 - 2014-09-23 08:36 - 08897696 _____ () C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\1033\GrooveIntlResource.dll

2011-10-10 05:57 - 2011-08-18 10:05 - 02751808 _____ () C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

2011-07-27 20:07 - 2011-07-27 20:07 - 01501696 _____ () C:\Program Files\Common Files\Intel\WirelessCommon\LIBEAY32.dll

2012-02-01 11:50 - 2012-02-01 11:50 - 00968048 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe

2014-02-06 00:52 - 2014-02-06 00:52 - 00073544 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll

2014-10-11 12:05 - 2014-10-11 12:05 - 01044776 _____ () C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll

2014-10-17 02:56 - 2014-10-17 02:56 - 00169472 _____ () C:\windows\assembly\NativeImages_v2.0.50727_32\IsdiInterop\93182e9779b8be0f688fd0784df6d7fb\IsdiInterop.ni.dll

2011-10-10 05:18 - 2010-11-05 23:50 - 00058880 _____ () C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IsdiInterop.dll

2012-02-01 11:44 - 2012-02-01 11:44 - 08151040 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtGui4.dll

2012-02-01 11:44 - 2012-02-01 11:44 - 02278400 _____ () C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\QtCore4.dll

2015-01-27 10:10 - 2015-01-25 01:08 - 01117512 _____ () C:\Users\Tricia\AppData\Local\Google\Chrome\Application\40.0.2214.93\libglesv2.dll

2015-01-27 10:10 - 2015-01-25 01:08 - 00211272 _____ () C:\Users\Tricia\AppData\Local\Google\Chrome\Application\40.0.2214.93\libegl.dll

2015-01-27 10:10 - 2015-01-25 01:08 - 09170760 _____ () C:\Users\Tricia\AppData\Local\Google\Chrome\Application\40.0.2214.93\pdf.dll

2015-01-27 10:10 - 2015-01-25 01:08 - 14913864 _____ () C:\Users\Tricia\AppData\Local\Google\Chrome\Application\40.0.2214.93\PepperFlash\pepflashplayer.dll

==================== Alternate Data Streams (whitelisted) =========

(If an entry is included in the fixlist, only the Alternate Data Streams will be removed.)

==================== Safe Mode (whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

==================== EXE Association (whitelisted) =============

(If an entry is included in the fixlist, the default will be restored. None default entries will be removed.)

==================== MSCONFIG/TASK MANAGER disabled items =========

(Currently there is no automatic fix for this section.)

MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk => C:\windows\pss\McAfee Security Scan Plus.lnk.CommonStartup

MSCONFIG\startupfolder: C:^Users^Tricia^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Dropbox.lnk => C:\windows\pss\Dropbox.lnk.Startup

MSCONFIG\startupfolder: C:^Users^Tricia^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Facebook Messenger.lnk => C:\windows\pss\Facebook Messenger.lnk.Startup

MSCONFIG\startupreg: Adobe ARM => "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

MSCONFIG\startupreg: APSDaemon => "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"

MSCONFIG\startupreg: BTMTrayAgent => rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp

MSCONFIG\startupreg: Dell Webcam Central => "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2

MSCONFIG\startupreg: Desktop Disc Tool => "c:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"

MSCONFIG\startupreg: DLCXCATS => rundll32 C:\windows\system32\spool\DRIVERS\x64\3\DLCXtime.dll,RunDLLEntry

MSCONFIG\startupreg: dlcxmon.exe => "C:\Program Files (x86)\Dell Photo AIO Printer 926\dlcxmon.exe"

MSCONFIG\startupreg: Facebook Update => "C:\Users\Tricia\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver

MSCONFIG\startupreg: FaxCenterServer => "C:\Program Files (x86)\Dell PC Fax\fm3032.exe" /s

MSCONFIG\startupreg: Fitbit Connect => "C:\Program Files (x86)\Fitbit Connect\Fitbit Connect.exe" /autorun

MSCONFIG\startupreg: Google Update => "C:\Users\Tricia\AppData\Local\Google\Update\GoogleUpdate.exe" /c

MSCONFIG\startupreg: HotKeysCmds => C:\Windows\system32\hkcmd.exe

MSCONFIG\startupreg: IAStorIcon => C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe

MSCONFIG\startupreg: IgfxTray => C:\Windows\system32\igfxtray.exe

MSCONFIG\startupreg: InstaLAN => "C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe" startup

MSCONFIG\startupreg: IntelTBRunOnce => wscript.exe //b //nologo "C:\Program Files\Intel\TurboBoost\RunTBGadgetOnce.vbs"

MSCONFIG\startupreg: iTunesHelper => "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

MSCONFIG\startupreg: MemoryCardManager => "C:\Program Files (x86)\Dell Photo AIO Printer 926\memcard.exe"

MSCONFIG\startupreg: MobileDocuments => C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe

MSCONFIG\startupreg: NeroLauncher => C:\Program Files (x86)\Nero\SyncUP\NeroLauncher.exe 900

MSCONFIG\startupreg: NUSB3MON => "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"

MSCONFIG\startupreg: Persistence => C:\Windows\system32\igfxpers.exe

MSCONFIG\startupreg: QuickSet => C:\Program Files\Dell\QuickSet\QuickSet.exe

MSCONFIG\startupreg: QuickTime Task => "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

MSCONFIG\startupreg: RoxWatchTray => "c:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"

MSCONFIG\startupreg: TWC.Win7 => C:\Program Files (x86)\The Weather Channel\Desktop Weather\TWC.Win7.exe

========================= Accounts: ==========================

Administrator (S-1-5-21-1499091392-49799752-2912897947-500 - Administrator - Disabled)

Guest (S-1-5-21-1499091392-49799752-2912897947-501 - Limited - Disabled)

HomeGroupUser$ (S-1-5-21-1499091392-49799752-2912897947-1002 - Limited - Enabled)

Tricia (S-1-5-21-1499091392-49799752-2912897947-1001 - Administrator - Enabled) => C:\Users\Tricia

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:

==================

Error: (01/30/2015 10:11:13 AM) (Source: SideBySide) (EventID: 80) (User: )

Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/30/2015 10:11:11 AM) (Source: SideBySide) (EventID: 80) (User: )

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/29/2015 03:38:58 PM) (Source: SideBySide) (EventID: 80) (User: )

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/29/2015 03:38:57 PM) (Source: SideBySide) (EventID: 80) (User: )

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/29/2015 00:21:38 PM) (Source: WinMgmt) (EventID: 10) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/29/2015 00:17:26 PM) (Source: VSS) (EventID: 8194) (User: )

Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005, Access is denied.

This is often caused by incorrect security settings in either the writer or requestor process.

Operation:

Gathering Writer Data

Context:

Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

Writer Name: System Writer

Writer Instance ID: {a68af4fe-3f01-427d-90cd-e1aaccaf5df2}

Error: (01/29/2015 10:13:17 AM) (Source: SideBySide) (EventID: 80) (User: )

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/29/2015 10:13:16 AM) (Source: SideBySide) (EventID: 80) (User: )

A component version required by the application conflicts with another component version already active.

Conflicting components are:.

Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.

Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Error: (01/29/2015 10:11:18 AM) (Source: WinMgmt) (EventID: 10) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/28/2015 04:53:05 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 19123804

System errors:

=============

Error: (01/29/2015 03:38:40 PM) (Source: Service Control Manager) (EventID: 7011) (User: )

Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.

Error: (01/29/2015 00:20:19 PM) (Source: Disk) (EventID: 11) (User: )

Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (01/29/2015 00:20:14 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)

Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\windows\System32\IWMSSvc.dll

Error: (01/29/2015 00:20:14 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)

Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\windows\System32\IWMSSvc.dll

Error: (01/29/2015 00:20:14 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)

Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\windows\System32\IWMSSvc.dll

Error: (01/29/2015 00:20:12 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)

Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\windows\System32\IWMSSvc.dll

Error: (01/29/2015 00:17:25 PM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The Application Virtualization Client service terminated unexpectedly. It has done this 1 time(s).

Error: (01/29/2015 00:17:24 PM) (Source: Service Control Manager) (EventID: 7034) (User: )

Description: The Intel® Management and Security Application User Notification Service service terminated unexpectedly. It has done this 1 time(s).

Error: (01/29/2015 00:17:24 PM) (Source: Service Control Manager) (EventID: 7031) (User: )

Description: The Windows Modules Installer service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (01/29/2015 00:17:24 PM) (Source: Service Control Manager) (EventID: 7031) (User: )

Description: The Dell DataSafe Online service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 300000 milliseconds: Restart the service.

Microsoft Office Sessions:

=========================

Error: (01/30/2015 10:11:13 AM) (Source: SideBySide) (EventID: 80) (User: )

Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestC:\Program Files (x86)\Cozi Express\CoziExpress.exe

Error: (01/30/2015 10:11:11 AM) (Source: SideBySide) (EventID: 80) (User: )

Error: (01/29/2015 03:38:58 PM) (Source: SideBySide) (EventID: 80) (User: )

Error: (01/29/2015 03:38:57 PM) (Source: SideBySide) (EventID: 80) (User: )

Error: (01/29/2015 00:21:38 PM) (Source: WinMgmt) (EventID: 10) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/29/2015 00:17:26 PM) (Source: VSS) (EventID: 8194) (User: )

Description: 0x80070005, Access is denied.

Operation:

Gathering Writer Data

Context:

Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

Writer Name: System Writer

Writer Instance ID: {a68af4fe-3f01-427d-90cd-e1aaccaf5df2}

Error: (01/29/2015 10:13:17 AM) (Source: SideBySide) (EventID: 80) (User: )

Error: (01/29/2015 10:13:16 AM) (Source: SideBySide) (EventID: 80) (User: )

Error: (01/29/2015 10:11:18 AM) (Source: WinMgmt) (EventID: 10) (User: )

Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (01/28/2015 04:53:05 PM) (Source: Bonjour Service) (EventID: 100) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 19123804

CodeIntegrity Errors:

===================================

Date: 2014-12-17 16:07:40.552

Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x86\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-12-17 16:07:40.550

Date: 2014-12-17 16:07:40.547

Date: 2014-12-13 03:37:11.694

Date: 2014-12-13 03:37:11.632

Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-12-13 03:34:29.547

Date: 2014-12-13 03:34:26.224

Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-12-12 18:30:56.708

Date: 2014-12-12 18:30:56.683

Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Program Files (x86)\CheckPoint\ZoneAlarm\avsys\install\instdrivers\kl1\x64\win8\klelam.sys because the set of per-page image hashes could not be found on the system.

Date: 2014-12-12 18:29:17.472

==================== Memory info ===========================

Processor: Intel® Core™ i5-2410M CPU @ 2.30GHz

Percentage of memory in use: 41%

Total physical RAM: 6051.18 MB

Available physical RAM: 3547.35 MB

Total Pagefile: 12191.36 MB

Available Pagefile: 9320.91 MB

Total Virtual: 8192 MB

Available Virtual: 8191.85 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:581.42 GB) (Free:514.53 GB) NTFS

Drive f: () (Removable) (Total:0.93 GB) (Free:0.53 GB) FAT

==================== MBR & Partition Table ==================

========================================================

Disk: 0 (MBR Code: Windows 7 or 8) (Size: 596.2 GB) (Disk ID: 39576304)

Partition 1: (Not Active) - (Size=100 MB) - (Type=DE)

Partition 2: (Active) - (Size=14.6 GB) - (Type=07 NTFS)

Partition 3: (Not Active) - (Size=581.4 GB) - (Type=07 NTFS)

========================================================

Disk: 1 (Size: 952.5 MB) (Disk ID: 00000000)

Partition: GPT Partition Type.

==================== End Of Log ============================

#18
zep516

Posted 31 January 2015 - 11:56 PM

Trusted Helper

Malware Removal
8,107 posts

Hello,

A few items to fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Open notepad (Start =>All Programs => Accessories => Notepad).
Copy/Paste the contents of the code box below into Notepad.

start
CloseProcesses:
CreateRestorePoint:
Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]
CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> No File Path
CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path
Task: C:\windows\Tasks\mdmonitor.job => C:\Program Files (x86)\Uniblue\MaxiDisk\mdmonitor.exe
C:\Program Files (x86)\Uniblue\MaxiDisk\mdmonitor.exe
CMD: ipconfig /flushdns
Emptytemp:
end

Click Format and ensure Wordwrap is unchecked.
Save as Fixlist.txt to your Desktop (Must be in this location)
Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

Note: If the tool warns you about the version you're using being an outdated version please download and run the updated version.

Next

Please download Malwarebytes Anti-Malware to your desktop
Install the progamme and select update
Once it has updated select Settings > Detection and Protection
Tick Scan for rootkits

Go back to the Dashboard and select Scan Now

If threats are detected, click the Apply Actions button, MBAM will ask for a reboot.

On completion of the scan (or after the reboot) select View Detailed Log
Select Export > Select text file and save to the desktop.

Post that log in your next reply along with the fixlog.txt

Thanks
Joe

#19
lexi2007

Posted 02 February 2015 - 09:49 AM

Member

Topic Starter
Member
15 posts

Okay, here are the new logs:

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 01-02-2015

Ran by Tricia at 2015-02-01 18:09:06 Run:2

Running from C:\Users\Tricia\Desktop

Loaded Profiles: Tricia (Available profiles: Tricia)

Boot Mode: Normal

==============================================

Content of fixlist:

*****************

start

CloseProcesses:

CreateRestorePoint:

Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]

CustomCLSID: HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> No File Path

CHR HKLM\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path

CHR HKLM-x32\...\Chrome\Extension: [iikflkcanblccfahdhdonehdalibjnif] - No Path

Task: C:\windows\Tasks\mdmonitor.job => C:\Program Files (x86)\Uniblue\MaxiDisk\mdmonitor.exe

C:\Program Files (x86)\Uniblue\MaxiDisk\mdmonitor.exe

CMD: ipconfig /flushdns

Emptytemp:

end

*****************

Processes closed successfully.

Restore point was successfully created.

"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist" => Key deleted successfully.

"HKU\S-1-5-21-1499091392-49799752-2912897947-1001_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}" => Key deleted successfully.

"HKLM\SOFTWARE\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => Key deleted successfully.

"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\iikflkcanblccfahdhdonehdalibjnif" => Key deleted successfully.

C:\windows\Tasks\mdmonitor.job => Moved successfully.

"C:\Program Files (x86)\Uniblue\MaxiDisk\mdmonitor.exe" => File/Directory not found.

========= ipconfig /flushdns =========

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========

EmptyTemp: => Removed 385 MB temporary data.

The system needed a reboot.

==== End of Fixlog 18:09:46 ====

Malware Bytes:

Malwarebytes Anti-Malware

www.malwarebytes.org

Scan Date: 2/2/2015

Scan Time: 10:11:32 AM

Logfile: MWBL.txt

Administrator: Yes

Version: 2.00.4.1028

Malware Database: v2015.02.02.03

Rootkit Database: v2015.01.14.01

License: Trial

Malware Protection: Enabled

Malicious Website Protection: Enabled

Self-protection: Disabled

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: Tricia

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 353033

Time Elapsed: 22 min, 9 sec

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Enabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

Processes: 0

(No malicious items detected)

Modules: 0

(No malicious items detected)

Registry Keys: 0

(No malicious items detected)

Registry Values: 0

(No malicious items detected)

Registry Data: 0

(No malicious items detected)

Folders: 0

(No malicious items detected)

Files: 1

PUP.Optional.AZLyrics.A, C:\Users\Tricia\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_www.azlyrics.com_0.localstorage, Quarantined, [3f1248af0089280e9941c7c2a2619769],

Physical Sectors: 0

(No malicious items detected)

(end)

Thanks!!

Tricia

#20
zep516

Posted 02 February 2015 - 01:26 PM

Trusted Helper

Malware Removal
8,107 posts

Hello Trica,

How is the computer now?

Lets also run an online scan to check things. This scan could take quite a while to run so be prepared for that, it may also find files we have already taken care of.

ESET Online Scanner

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

Please go >>HERE<< then click on:

Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on the icon to install.

All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
Select the option YES, I accept the Terms of Use then click on:
When prompted allow the Add-On/Active X to install.
Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
Now click on Advanced Settings and select the following:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology

Now click on:
The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
When completed the Online Scan will begin automatically.
Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
When completed make sure you first copy the logfile located at C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt).
Copy and paste that log as a reply to this topic.
Now click on:
(Selecting Uninstall application on close if you so wish)

In your next reply post the ESET scan log.

Thanks
Joe

#21
lexi2007

Posted 05 February 2015 - 09:49 AM

Member

Topic Starter
Member
15 posts

Hey there!

My computer seems to be staying connected to the internet more than it was, however it seems to be "freezing up" now on occasion. And I do still have to disconnect and re-connect, just not as much as had been.

I tried to download the ESET scanner, but I didn't get results that matched up with your instructions (beginning with "allow ActiveX") and I didn't end up with a log afterwards. I used IE to download and also had my Norton 360 disabled when I did it. ???

Thanks!

Tricia

#22
zep516

Posted 05 February 2015 - 03:54 PM

Trusted Helper

Malware Removal
8,107 posts

Hello,

Not going to worry about ESET for now.

however it seems to be "freezing up" now on occasion. And I do still have to disconnect and re-connect, just not as much as had been.

When it freezes, does it completely freeze where you have to restart it ?

How do you connect to the internet in other words are you using a wireless connection ?

What is the make and model of computer?

#23
lexi2007

Posted 07 February 2015 - 02:45 PM

Member

Topic Starter
Member
15 posts

Only the internet freezes....not the computer. I connect wirelessly through a modem/router combo. I click on my internet icon in the bottom right (system tray) and it says that I'm connected but I'm not. So I disconnect and reconnect and that usually gets it moving. I am using a Dell Inspiron 1500.

#24
zep516

Posted 07 February 2015 - 02:53 PM

Trusted Helper

Malware Removal
8,107 posts

OK.

Let me Look into that because I also see errors concerning that issue, I'm wondering if it's a possible router modem issue.

Error: (01/29/2015 00:20:14 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly. That's your wireless connection.

Module Path: C:\windows\System32\IWMSSvc.dll

Error: (01/29/2015 00:20:14 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\windows\System32\IWMSSvc.dll

Error: (01/29/2015 00:20:12 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (EventID: 10003) (User: NT AUTHORITY)
Description: WLAN Extensibility Module has stopped unexpectedly.

Module Path: C:\windows\System32\IWMSSvc.dll

#25
zep516

Posted 10 February 2015 - 09:35 PM

Trusted Helper

Malware Removal
8,107 posts

Hello,

Sorry for some delay here did some research on your internet connection issue, but first lets continue with the Malware part and clean up of that issue. Then I may direct you to our network techs so they can take a look at the internet connection issue..

Download Security Check by screen317 from Here or Here
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE: If SecurityCheck aborts and you get the following message: UNSUPPORTED OPERATING SYSTEM! ABORTED! try rebooting the system and then run SecurityCheck again.

#26
lexi2007

Posted 11 February 2015 - 03:56 PM

Member

Topic Starter
Member
15 posts

Results of screen317's Security Check version 0.99.96

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 11

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

ESET NOD32 Antivirus 8.0

Norton 360

Antivirus out of date!

`````````Anti-malware/Other Utilities Check:`````````

Duplicate Cleaner Free 3.1.4

Java 8 Update 25

Java version 32-bit out of Date!

Java 64-bit 8 Update 31

Adobe Flash Player 16.0.0.305

Adobe Reader 10.1.13 Adobe Reader out of Date!

Google Chrome (40.0.2214.111)

Google Chrome (40.0.2214.94)

Google Chrome (plugins...)

````````Process Check: objlist.exe by Laurent````````

Norton ccSvcHst.exe

ESET NOD32 Antivirus egui.exe

ESET NOD32 Antivirus ekrn.exe

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbam.exe

Malwarebytes Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 3%

````````````````````End of Log``````````````````````

#27
zep516

Posted 12 February 2015 - 03:45 PM

Trusted Helper

Malware Removal
8,107 posts

Hello,

Your log from Security check has some issues, lets look at them.

1st
Out of date Adobe Reader installed!

[/color] You should ensure you use the latest Adobe Acrobat Reader and install any security updates that are released. You can download the latest reader and updates from here.
Note Important: Please uncheck any optional offers before downloading. This is what users do they forget to un-check the optional installs, don't just click the download button take your time an look at the page, un-check any optional offers then download. This particular page tries to install McAfee Scanner, so un-check it, then click download.

2nd
Your 32Bit Java is out of date:

Note:
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it. I would uninstall it from the programs an Features menu. Start > Control Panel > Programs & Features, uninstall all Java.

Next

Antivirus/Firewall Check:
Windows Firewall Enabled!
ESET NOD32 Antivirus 8.0
Norton 360
Antivirus out of date!

Can you tell me why ESET NOD32 Antivirus 8.0 was installed ? We spoke about running 2 Antivirus programs before and how it's not a good idea.

Thanks
Joe

#28
lexi2007

Posted 13 February 2015 - 08:08 AM

Member

Topic Starter
Member
15 posts

Okay, I've taken care of these issues.

Thanks!!

Tricia

#29
zep516

Posted 13 February 2015 - 08:29 AM

Trusted Helper

Malware Removal
8,107 posts

Hello,
Make sure your Norton 360 is up to date, see Here if needed.

Also your Windows Firewall is on, Norton 360 provides a firewall so we don't want 2 firewalls running. The instruction below will turn off the windows firewall for you.

A few items to fix for firewall.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Open notepad (Start =>All Programs => Accessories => Notepad).
Copy/Paste the contents of the code box below into Notepad.

start
CreateRestorePoint:
CMD: netsh advfirewall reset 
CMD: netsh advfirewall set allprofiles state off 
CMD: ipconfig /flushdns
Emptytemp:
end

Click Format and ensure Wordwrap is unchecked.
Save as Fixlist.txt to your Desktop (Must be in this location)
Run FRST/FRST64 and press the Fix button just once and wait.
If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.

Note: If the tool warns you about the version you're using being an outdated version please download and run the updated version.

Let me know when this is done, and we can remove our tools that I had you download. Then I'll send you to a network person for your Internet connection issue.

Thanks
Joe

#30
lexi2007

Posted 13 February 2015 - 10:26 AM

Member

Topic Starter
Member
15 posts

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 12-02-2015

Ran by Tricia at 2015-02-13 11:07:17 Run:3

Running from C:\Users\Tricia\Desktop

Loaded Profiles: Tricia (Available profiles: Tricia)

Boot Mode: Normal

==============================================

Content of fixlist:

*****************

start

CreateRestorePoint:

CMD: netsh advfirewall reset

CMD: netsh advfirewall set allprofiles state off

Emptytemp:

CMD: ipconfig /flushdns

Emptytemp:

end

*****************

Restore point was successfully created.

========= netsh advfirewall reset =========

Ok.

========= End of CMD: =========

========= netsh advfirewall set allprofiles state off =========

Ok.

========= End of CMD: =========

========= ipconfig /flushdns =========

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========= End of CMD: =========

EmptyTemp: => Removed 447.2 MB temporary data.

The system needed a reboot.

==== End of Fixlog 11:08:27 ====

I updated Norton, but I have a question. Just out of curiosity, why hasn't Norton kept itself updated?

Thanks!!

Tricia

Back to Virus, Spyware, Malware Removal · Next Unread Topic →

Also tagged with one or more of these keywords: internet disconnect, virus

Security → Virus, Spyware, Malware Removal → Having Powersheel.exe Issues ... Need fixlist.txt Started by raj0171 , 19 Mar 2024 Virus, HELP, Malwarebytes	5 replies 3,315 views	DR M 06 Apr 2024
Security → Virus, Spyware, Malware Removal → HP desktop - google.com is in Norwegian [Solved] Started by wayneman50 , 23 Jul 2023 internet, google, virus and 1 more... 1 2 3	Hot 41 replies 25,750 views	wayneman50 17 Aug 2023
Security → Virus, Spyware, Malware Removal → Virus Infection Started by ForrestGump , 05 Oct 2022 Virus 1 2 3 8 →	Hot 110 replies 19,899 views	RKinner 14 Nov 2022
Security → Virus, Spyware, Malware Removal → Checkmate Ransomware detection / removal? Started by JcTcom , 18 Aug 2022 Checkmate, Ransomware, Virus and 5 more...	0 replies 2,313 views	JcTcom 18 Aug 2022
Security → Virus, Spyware, Malware Removal → Virus on laptop - pop up screen and audio message [Solved] Started by bjorkstrait , 28 Jun 2022 Virus, lock screen and 1 more... 1 2	Hot 17 replies 6,730 views	DR M 30 Jun 2022