[christoforest]

OK, thank you. 

 

By the way, in case this provides any clue, when I tried to load my "HP Solutions" software which runs the printer/scanner, I got the same msvcp80.dll error, and the program did not load properly.

[Advertisements]

OK, thank you. 
 
By the way, in case this provides any clue, when I tried to load my "HP Solutions" software which runs the printer/scanner, I got the same msvcp80.dll error, and the program did not load properly.

 
Ok, Thanks for the information.
 
The Microsoft tool can be automated, let's see if it works for you.
 
- Please download ProcessMonitorScript and extract the file to c:\windows\temp\

- a new folder ProcessMonitor is created, open the folder

- double click the file Trace.cmd to execute the script

- the system will ask confirmation to run Process Monitor by Sysinternals for 3 times, accept all the security warnings

- the script will start PowerDVD, please click OK on the error message and then wait for the script to finish

- locate the file trace.pml inside the folder and ZIP it

- please share the tracefile using Dropbox or using your website

[SleepyDude]

OK, thank you. 
 
By the way, in case this provides any clue, when I tried to load my "HP Solutions" software which runs the printer/scanner, I got the same msvcp80.dll error, and the program did not load properly.

 
Ok, Thanks for the information.
 
The Microsoft tool can be automated, let's see if it works for you.
 
- Please download ProcessMonitorScript and extract the file to c:\windows\temp\

- a new folder ProcessMonitor is created, open the folder

- double click the file Trace.cmd to execute the script

- the system will ask confirmation to run Process Monitor by Sysinternals for 3 times, accept all the security warnings

- the script will start PowerDVD, please click OK on the error message and then wait for the script to finish

- locate the file trace.pml inside the folder and ZIP it

- please share the tracefile using Dropbox or using your website

[christoforest]

Hi SD,,

 

I was denied access to the Windows\Temp folder!

[SleepyDude]

Hi,

 

Hi SD,,

 

I was denied access to the Windows\Temp folder!

 

Usually on first access windows asks confirmation to access and answering Yes will add the needed privileges...

 

Extract to the Desktop it should work from there also

[christoforest]

Morning SD,

 

I tried to download process monitor script, but the dropbox link is dead now.

[SleepyDude]

Morning SD,

 

I tried to download process monitor script, but the dropbox link is dead now.

 

Sorry about that, I thought you already had the file and decided to do some cleanup on my Dropbox folders

New link here

[christoforest]

No problem.

 

Here you go.  Not sure why, but I got 2 .pml files

 

http://www.materra.be/Trace.zip

[SleepyDude]

Hi,
 
The program is looking for a very specific version of the file...
 
Please install Microsoft Visual C++ 2005 SP1 Redistributable Package (x86) and then the Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update
 
After this get me another look with Systemlook so I can check the versions of the files installed.

Edited by SleepyDude, 18 April 2015 - 10:58 AM.
URL corrected

[christoforest]

I am sorry, this probably sounds stupid, but the first link you provided does not seem to have a link to the download.  Am I missing something?  I dont want to download the wrong one.

 

thanks

 

Chris

[SleepyDude]

I am sorry, this probably sounds stupid, but the first link you provided does not seem to have a link to the download.  Am I missing something?  I dont want to download the wrong one.

 

thanks

 

Chris

 

Not at all it's my fault I mixed the two links... Sorry

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)

[christoforest]

Thanks

 

On the second download, it gives me three options to download.  vcredist_x86.EXE, vcredist_IA64.EXE, vcredist_x64.EXE

 

Do I want all 3?

[SleepyDude]

Thanks
 
On the second download, it gives me three options to download.  vcredist_x86.EXE, vcredist_IA64.EXE, vcredist_x64.EXE
 
Do I want all 3?

 

Only the x86 version vcredist_x86.EXE

[christoforest]

OK, still original problem.

 

Here are systemlook results:

 

SystemLook 30.07.11 by jpshortstuff
Log created at 13:30 on 18/04/2015 by Chris
Administrator - Elevation successful

========== filefind ==========

Searching for "msvcp80.dll"
C:\Program Files (x86)\CyberLink\PowerDVD9\msvcp80.dll    --a---- 548864 bytes    [16:07 17/04/2015]    [01:12 09/11/2014] 392FADBA4883243C97A56075FA86882D
C:\Program Files (x86)\CyberLink\PowerDVD9\PowerDVD Cinema\Kernel\KoanBox\msvcp80.dll    ------- 1097728 bytes    [19:33 22/10/2010]    [19:33 22/10/2010] 5AE0F01F02A03558DA0CBD249E4DF263
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\msvcp80.dll    ------- 548864 bytes    [02:29 31/10/2014]    [18:03 02/12/2006] 4C8A880EABC0B4D462CC4B2472116EA1
C:\Program Files (x86)\TeklaStructuresLearning\20.0\nt\bin\referenceplugins\SLAPI\msvcp80.dll    --a---- 554832 bytes    [01:00 30/04/2014]    [01:00 30/04/2014] 0B3595A4FF0B36D68E5FC67FD7D70FDC
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4053_none_88e046c92fae6f57\msvcp80.dll    --a---- 1068368 bytes    [02:34 31/10/2014]    [02:34 31/10/2014] 973D808A91CD7B391FA6B5E30EB1B8F1
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_93b21c24844efba7\msvcp80.dll    --a---- 1097728 bytes    [02:03 31/10/2014]    [02:03 31/10/2014] 5AE0F01F02A03558DA0CBD249E4DF263
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_88df89932faf0bf6\msvcp80.dll    --a---- 1068368 bytes    [03:23 21/11/2010]    [03:23 21/11/2010] 7AE92C896AF9ABFBDB18C1D055B6EBA7
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_88e41e092fab0294\msvcp80.dll    --a---- 1068368 bytes    [15:05 27/01/2015]    [15:05 27/01/2015] A8704A10FFDE468F4AB18EBF82A9A86F
C:\Windows\winsxs\amd64_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_c905be8887838ff2\msvcp80.dll    --a---- 1061376 bytes    [02:37 31/10/2014]    [02:37 31/10/2014] C332DB81197E6E5D4A67D3789DBEB02A
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.42_none_db5f52fb98cb24ad\msvcp80.dll    --a---- 548864 bytes    [02:03 31/10/2014]    [02:03 31/10/2014] 2BC650257FB0867ABD54FD460EC2BAFC
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\msvcp80.dll    --a---- 554832 bytes    [03:24 21/11/2010]    [03:24 21/11/2010] A3C190D644E88DE5872FC7FEC7377E35
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb8f8\msvcp80.dll    --a---- 548864 bytes    [02:06 31/10/2014]    [02:06 31/10/2014] 4C8A880EABC0B4D462CC4B2472116EA1
C:\Windows\winsxs\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.91_none_db5f5c9d98cb161f\msvcp80.dll    --a---- 548864 bytes    [01:12 09/11/2014]    [01:12 09/11/2014] 392FADBA4883243C97A56075FA86882D

-= EOF =-

[christoforest]

PS in case this provides a clue, when I start up Microsoft Outlook, I also get the same  msvcp80.dll error warning

[SleepyDude]

Any error during install of the files above? The log doesn't show any change and it should!