[SleepyDude]

Hi,

 

The WinPE is created using the files provided by Macrium then the program check the computer where its running for any devices (needed for the backup) not supported by the base WinPE and add the required drivers to make sure the PE will work properly on that machine.

 

The WinPE can be used in other machines but may have support for all the hardware if different.

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OK......another long story but basically everything ran OK but hit a few bumps....problem not fixed unfortunately.  

Followed the tutorial & copied Macrium over to Acer & installed & ran it. First thing I noticed was the partitions layout shown......

 

Selected the top left icon to create Resue Media & had a clean formatted 4gb stick ready. Started the run & got the following message:

 

Clicked 'Next' & got the next message:

 

Clicked 'OK' then 'Update Driver'......it ran for a while then I got the next message:

 

Clicked 'OK' & it went back to the start page. This time I decided not to select the 16mb unknown partition to create the rescue media......

 

Ran it & got the next message.....looked promising!:

 

Created the boot drive I needed on the USB, set up the machine to boot up from the USB drive & rebooted. Rebooted in to Macrium page & selected 'Fix Windows Boot Problems'. It ran & gave me the following message (Note: Disk 2 is the old eMMC drive):

Tried it again....got this slightly different....

....& once more.....

 

Decided to have a look at the Windows Boot Manager file out of curiosity & saw it is now a bit different....

 

Thought I would try & get rid of the strange 16mb partition but now EaseUS Partition Manager free trial wants my $$ so couldn't get anywhere with that option......

 

So all stopped for now.....     

 

Attached Thumbnails

• 

[OZDOUG]

OK......another long story but basically everything ran OK but hit a few bumps....problem not fixed unfortunately.  

Followed the tutorial & copied Macrium over to Acer & installed & ran it. First thing I noticed was the partitions layout shown......

 

Selected the top left icon to create Resue Media & had a clean formatted 4gb stick ready. Started the run & got the following message:

 

Clicked 'Next' & got the next message:

 

Clicked 'OK' then 'Update Driver'......it ran for a while then I got the next message:

 

Clicked 'OK' & it went back to the start page. This time I decided not to select the 16mb unknown partition to create the rescue media......

 

Ran it & got the next message.....looked promising!:

 

Created the boot drive I needed on the USB, set up the machine to boot up from the USB drive & rebooted. Rebooted in to Macrium page & selected 'Fix Windows Boot Problems'. It ran & gave me the following message (Note: Disk 2 is the old eMMC drive):

Tried it again....got this slightly different....

....& once more.....

 

Decided to have a look at the Windows Boot Manager file out of curiosity & saw it is now a bit different....

 

Thought I would try & get rid of the strange 16mb partition but now EaseUS Partition Manager free trial wants my $$ so couldn't get anywhere with that option......

 

So all stopped for now.....     

 

Attached Thumbnails

• 

[SleepyDude]

Hi,

 

Don't touch the 16MB partitions is a special Microsoft partition needed for UEFI partitioned disks, because its a special partition the Windows Disk Manager doesn't show it...

 

It seems the Rescue wizard had some problems collecting the drivers for the Wireless card but in the end it worked... by the way when you use the option to create the Rescue Disk it doesn't matter the partitions selection.

 

I think the ESP partition on the eMMC (disk 2) is messing the Fix Windows Boot Problems wizard I would boot from the Macrium Rescue and access the Windows Command prompt then type:

DISKPART

 

Inside the Diskpart prompt:

DISKPART> list disk

 

ID the number corresponding to the eMMC drive by checking the size (most likely disk 1)

DISKPART> select disk X

 

Replace X with the correct number

 

DISKPART> list partition

 

Post an image with the result of the command above.

 

Type exit to abandon Diskpart

[OZDOUG]

Done.......interesting results.

Three disks were shown....0, 1 & 2. The 29Gb eMMC drive was shown as Disk 1...info below:

 

I thought just for info I would look at all of them....info below:

 

Looking back at the Macrium page I see it only saw two Disks....1 & 2.   ???

[SleepyDude]

Hi,
 
The disk 2 is the flash drive. Depending on the programs some start numbering the drives from 0 others from 1.
 
Lets remove the ESP partition from the eMMC and after that use the Fix Windows Boot Problems wizard.

 

Boot the system using the Macrium Refect Rescue and use the Command Prompt

 
DISKPART
 
Inside the Diskpart prompt:
DISKPART> list disk
 
ID the number corresponding to the eMMC drive by checking the size (most likely disk 1)
DISKPART> select disk 1
 
DISKPART> list partition
 
Just in case confirm that the correct driver is selected

 

DISKPART> select partition 1

 

DISKPART> delete partition

 
Type exit to abandon Diskpart.

 

Run the Macrium Fix Windows Boot Problems wizard. Please post a picture showing the result.

[OZDOUG]

OK, booted from the USB Macrium in to Macrium Reflect, & ran through the commands.......was not accepted by the machine...message below:

 

 

I am thinking that as verification that the machine is somehow 'thinking' it is still running from the old eMMC drive is that I now always get the Windows update message below. That had stopped once I had run all the updates on the SSD drive......

[SleepyDude]

Hi,

 

Didn't know that DISKPART restrict the delete, you need to use the command bellow:

 

DISKPART> delete partition OVERRIDE

 

 

The Window about the updates is because you are running an older version of Windows 10!

 

There is a new version released on April 30 but based on the user reports posted on-line the upgrade doesn't run smooth for everyone...

[OZDOUG]

Hi SD,

 

Did that last night & confirmed partition deleted.....did the Fix Windows selection & got the following message:

 

Rebooted machine today using USB Boot Drive in to Macrium again. Used the Command Prompt & checked that partitions are indeed still in place.....

Trying to reboot any option other than the USB Boot Drive gives me the following BSOD (Blue Screen Of Death) error message:

 

If I choose the USB Boot Drive then I get in to a loop with Macrium Reflect page.......

If I select Fix Windows boot problems than I get this message, slightly different from the Macrium message last night:

 

I rebooted & got in to Boot Manager to restart from SSD.....get same BSOD error message as before:

 

Powered down machine & rebooted with USB Boot Drive removed.....goes in to the BSOD message...if I hit Escape it goes in to EUEFI Boot Manager & I get in to another loop of BSOD message, then EUFI Boot Manager, etc........

Tried to power down, insert USB Boot Drive then boot up in to Macrium then access the Command Prompt & try to look at the Boot Manager file.......but got this message:

 

All stopped for now.....we have a bit of a windstorm hitting us in the southwest of West Australia at the moment!

http://satview.bom.gov.au/

 

 

 

[SleepyDude]

Hi,
 
I have some ideas about the cause of the problem, let's check...
 
Please download ListParts and save it to the flash drive. Make sure you select the version that matches your Operating System 32-bits or 64-bits, if you are unsure download both only one will work.

• Boot from the macrium rescue and access the Command Prompt
• In the command window type in notepad and press Enter.
• The notepad opens. Under File menu select Open.
• Select Computer and find your flash drive letter (take note of it) and close the notepad.
• In the command window type e:\listpart.exe (for x64 bit version type e:\listpart64)  and press Enter
  Note: Replace letter e with the drive letter of your flash drive.
• on the listpart tool click Scan and wait
• the tool will create a log called Result.txt in the same location as the tool, Copy & Paste the log to your reply
   

Edit: I don't know if the flash drive used to boot Macrium Reflect can be accessed from the Command Prompt or if you have to put listparts in another flash drive.

[OZDOUG]

Hi SD,

Got the elderly relative home yesterday so haven't had a chance to focus on this....sorry!

 

I cannot access Windows on the Acer anymore so I d'loaded ListParts to a seperate USB drive & put it in the Acer. I can see it listed on Notepad & I have the drive letter (G). I typed the command 'g:listparts64.exe' & hit Enter. Results are below:

Note the Drives are:

C = SSD 

D = Lexar (the USB with Macrium Boot Media on

E = Acer old eMMC flash drive

F = as it says

G = Green USB drive with ListParts on

X = Boot...?? This I think is on the Lexar Boot USB as it showed up when you load Command Prompt on Macrium.....

-------------------------------------------------------------------------------------------------------------------------------------------------------------------

 

ListParts by Farbar Version: 31-07-2014

Ran by SYSTEM (administrator) on 27-05-2018 at 13:36:04

WIN_81 (X64)

Running From: g:\

Language: English (United States)

************************************************************

 

========================= Memory info ====================== 

 

Percentage of memory in use: 13%

Total physical RAM: 3924.28 MB

Available physical RAM: 3391.03 MB

Total Pagefile: 3924.28 MB

Available Pagefile: 3427.32 MB

Total Virtual: 131072 MB

Available Virtual: 131071.88 MB

 

======================= Partitions =========================

 

1 Drive c: (SSD) (Fixed) (Total:110.68 GB) (Free:65.76 GB) NTFS

2 Drive d: (LEXAR) (Removable) (Total:3.73 GB) (Free:3.48 GB) FAT32

3 Drive e: (Acer) (Fixed) (Total:29.02 GB) (Free:28.87 GB) NTFS

4 Drive f: (Recovery) (Fixed) (Total:1 GB) (Free:0.68 GB) NTFS

5 Drive g: (GREEN-56.9) (Removable) (Total:57.64 GB) (Free:57 GB) NTFS

6 Drive x: (Boot) (Fixed) (Total:0.5 GB) (Free:0.5 GB) NTFS

 

 

  Disk ###  Status         Size     Free     Dyn  Gpt

  --------  -------------  -------  -------  ---  ---

  Disk 0    Online          111 GB  1024 KB        *

  Disk 1    Online           29 GB      0 B        *

  Disk 2    Online         3824 MB      0 B         

  Disk 3    Online           57 GB      0 B         

 

Partitions of Disk 0:

===============

 

 

Disk ID: {DF0FBD14-BFA8-42B3-A1AD-6D42C61AC6C7}

 

  Partition ###  Type              Size     Offset

  -------------  ----------------  -------  -------

  Partition 1    System (partition with boot components)              99 MB    17 KB

  Partition 2    Reserved            16 MB   101 MB

  Partition 3    Primary            110 GB   117 MB

  Partition 4    Primary           1024 MB   110 GB

 

=====================================================================

 

Disk: 0

Partition 1

Type    : c12a7328-f81f-11d2-ba4b-00a0c93ec93b

Hidden  : Yes

Required: No

Attrib  : 0000000000000000

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 2         ESP          FAT32  Partition     99 MB  Healthy    Hidden  

 

=======================================================================

 

Disk: 0

Partition 2

Type    : e3c9e316-0b5c-4db8-817d-f92df00215ae

Hidden  : Yes

Required: No

Attrib  : 0000000000000000

 

There is no volume associated with this partition.

 

========================================================================

 

Disk: 0

Partition 3

Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7

Hidden  : No

Required: No

Attrib  : 0000000000000000

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 0     C   SSD          NTFS   Partition    110 GB  Healthy            

 

======================================================================================================

 

Disk: 0

Partition 4

Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7

Hidden  : No

Required: No

Attrib  : 0000000000000000

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 1     F   Recovery     NTFS   Partition   1024 MB  Healthy            

 

======================================================================================================

 

Partitions of Disk 1:

===============

 

 

Disk ID: {DF7DE387-7C49-4EC5-8DBC-03B728AE37E5}

 

  Partition ###  Type              Size     Offset

  -------------  ----------------  -------  -------

  Partition 1    System (partition with boot components)              99 MB    17 KB

  Partition 2    Primary             29 GB   100 MB

 

======================================================================================================

 

Disk: 1

Partition 1

Type    : c12a7328-f81f-11d2-ba4b-00a0c93ec93b

Hidden  : Yes

Required: No

Attrib  : 0000000000000000

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 4         ESP          FAT32  Partition     99 MB  Healthy    Hidden  

 

======================================================================================================

 

Disk: 1

Partition 2

Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7

Hidden  : No

Required: No

Attrib  : 0000000000000000

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 3     E   Acer         NTFS   Partition     29 GB  Healthy            

 

======================================================================================================

 

Partitions of Disk 2:

===============

 

 

Disk ID: C3072E18

 

  Partition ###  Type              Size     Offset

  -------------  ----------------  -------  -------

  Partition 1    Primary           3823 MB    24 KB

 

======================================================================================================

 

Disk: 2

Partition 1

Type  : 0C

Hidden: No

Active: Yes

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 5     D   LEXAR        FAT32  Removable   3823 MB  Healthy            

 

======================================================================================================

 

Partitions of Disk 3:

===============

 

 

Disk ID: 4BC922C6

 

  Partition ###  Type              Size     Offset

  -------------  ----------------  -------  -------

  Partition 1    Primary             57 GB  4032 KB

 

======================================================================================================

 

Disk: 3

Partition 1

Type  : 07

Hidden: No

Active: No

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 6     G   GREEN-56.9   NTFS   Removable     57 GB  Healthy            

 

============================== MBR Partition Table ==================

 

Partitions of Disk 0:

===============

Disk ID: 5ADD92C0

 

Partition : GPT Partition Type

==============================

Partitions of Disk 1:

===============

Disk ID: 651ADD96

 

Partition : GPT Partition Type

==============================

Partitions of Disk 2:

===============

Disk ID: C3072E18

Partition 1: (Active) - (Size=4 GB) - (Type=0C)

 

==============================

Partitions of Disk 3:

===============

Disk ID: 4BC922C6

Partition 1: (Not Active) - (Size=58 GB) - (Type=07 NTFS)

 

 

****** End Of Log ****** 

[SleepyDude]

Hi,

 

The log show that the partition on the eMMC wasn't removed! lets do it using ListParts.

 

Use Notepad to create a text file called fix.txt and save it on the root of the flash drive containing Listparts64

Copy and Paste the following text to the fix.txt

Disk=1 Partition=1 delete 

Boot the machine using the Rescue Disk and run ListParts64 like you did before but this time press the Fix button.

 

After the fix Notepad will open with the result, open the menu File -> Save As to save the file on the flash drive with a different name call it Fixlog.txt

 

Close Notepad and back to ListParts Click on the Scan button to generate a fresh log.

 

Post both logs the Fixlog.txt and the Result.txt

[OZDOUG]

Hi SD,

Ran the Fix but no Notepad opened after.....it only seemed to either delete or rename the 'fix.txt' file to 'ListPartsFixlog.txt'......& inside was the short text:

----------------------------------------------------------

Script used: "Disk=1 Partition=1 delete"

----------------------------------------------------------

 

Ran "scan' afterwards & it seemed to indicate the Disk 1 Partition 1 is now gone.....text file below:

----------------------------------------------------------

ListParts by Farbar Version: 31-07-2014

Ran by SYSTEM (administrator) on 28-05-2018 at 15:49:02

WIN_81 (X64)

Running From: g:\

Language: English (United States)

************************************************************

 

========================= Memory info ====================== 

 

Percentage of memory in use: 13%

Total physical RAM: 3924.28 MB

Available physical RAM: 3383.28 MB

Total Pagefile: 3924.28 MB

Available Pagefile: 3419.98 MB

Total Virtual: 131072 MB

Available Virtual: 131071.89 MB

 

======================= Partitions =========================

 

1 Drive c: (SSD) (Fixed) (Total:110.68 GB) (Free:65.76 GB) NTFS

2 Drive d: (LEXAR) (Removable) (Total:3.73 GB) (Free:3.48 GB) FAT32

3 Drive e: (Acer) (Fixed) (Total:29.02 GB) (Free:28.87 GB) NTFS

4 Drive f: (Recovery) (Fixed) (Total:1 GB) (Free:0.68 GB) NTFS

5 Drive g: (GREEN-56.9) (Removable) (Total:57.64 GB) (Free:57 GB) NTFS

6 Drive x: (Boot) (Fixed) (Total:0.5 GB) (Free:0.5 GB) NTFS

 

 

  Disk ###  Status         Size     Free     Dyn  Gpt

  --------  -------------  -------  -------  ---  ---

  Disk 0    Online          111 GB  1024 KB        *

  Disk 1    Online           29 GB    99 MB        *

  Disk 2    Online         3824 MB      0 B         

  Disk 3    Online           57 GB      0 B         

 

Partitions of Disk 0:

===============

 

 

Disk ID: {DF0FBD14-BFA8-42B3-A1AD-6D42C61AC6C7}

 

  Partition ###  Type              Size     Offset

  -------------  ----------------  -------  -------

  Partition 1    System (partition with boot components)              99 MB    17 KB

  Partition 2    Reserved            16 MB   101 MB

  Partition 3    Primary            110 GB   117 MB

  Partition 4    Primary           1024 MB   110 GB

 

======================================================================================================

 

Disk: 0

Partition 1

Type    : c12a7328-f81f-11d2-ba4b-00a0c93ec93b

Hidden  : Yes

Required: No

Attrib  : 0000000000000000

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 2         ESP          FAT32  Partition     99 MB  Healthy    Hidden  

 

======================================================================================================

 

Disk: 0

Partition 2

Type    : e3c9e316-0b5c-4db8-817d-f92df00215ae

Hidden  : Yes

Required: No

Attrib  : 0000000000000000

 

There is no volume associated with this partition.

 

======================================================================================================

 

Disk: 0

Partition 3

Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7

Hidden  : No

Required: No

Attrib  : 0000000000000000

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 0     C   SSD          NTFS   Partition    110 GB  Healthy            

 

======================================================================================================

 

Disk: 0

Partition 4

Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7

Hidden  : No

Required: No

Attrib  : 0000000000000000

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 1     F   Recovery     NTFS   Partition   1024 MB  Healthy            

 

======================================================================================================

 

Partitions of Disk 1:

===============

 

 

Disk ID: {DF7DE387-7C49-4EC5-8DBC-03B728AE37E5}

 

  Partition ###  Type              Size     Offset

  -------------  ----------------  -------  -------

  Partition 2    Primary             29 GB   100 MB

 

======================================================================================================

 

Disk: 1

Partition 2

Type    : ebd0a0a2-b9e5-4433-87c0-68b6b72699c7

Hidden  : No

Required: No

Attrib  : 0000000000000000

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 3     E   Acer         NTFS   Partition     29 GB  Healthy            

 

======================================================================================================

 

Partitions of Disk 2:

===============

 

 

Disk ID: C3072E18

 

  Partition ###  Type              Size     Offset

  -------------  ----------------  -------  -------

  Partition 1    Primary           3823 MB    24 KB

 

======================================================================================================

 

Disk: 2

Partition 1

Type  : 0C

Hidden: No

Active: Yes

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 4     D   LEXAR        FAT32  Removable   3823 MB  Healthy            

 

======================================================================================================

 

Partitions of Disk 3:

===============

 

 

Disk ID: 4BC922C6

 

  Partition ###  Type              Size     Offset

  -------------  ----------------  -------  -------

  Partition 1    Primary             57 GB  4032 KB

 

======================================================================================================

 

Disk: 3

Partition 1

Type  : 07

Hidden: No

Active: No

 

  Volume ###  Ltr  Label        Fs     Type        Size     Status     Info

  ----------  ---  -----------  -----  ----------  -------  ---------  --------

* Volume 5     G   GREEN-56.9   NTFS   Removable     57 GB  Healthy            

 

============================== MBR Partition Table ==================

 

==============================

Partitions of Disk 0:

===============

Disk ID: 5ADD92C0

 

Partition : GPT Partition Type

==============================

Partitions of Disk 1:

===============

Disk ID: 651ADD96

 

Partition : GPT Partition Type

==============================

Partitions of Disk 2:

===============

Disk ID: C3072E18

Partition 1: (Active) - (Size=4 GB) - (Type=0C)

 

==============================

Partitions of Disk 3:

===============

Disk ID: 4BC922C6

Partition 1: (Not Active) - (Size=58 GB) - (Type=07 NTFS)

 

 

****** End Of Log ****** 

-----------------------------------------------------------------

Turned machine off & waiting for next step......  

 

[SleepyDude]

Hi,

 

Ok seems it worked. Now try the Fix Windows Boot Problems wizard again.

[OZDOUG]

Ran the Fix Windows again & got the following message:

 

 

At least we are back in to Windows again!!........but still have the same missing drivers for the WiFi, etc......

[SleepyDude]

Good. Now we can look at the other problems.
 
Can you post a screenshot of the Device Manager showing the problems?
 
Also execute the following:
 
Check Windows System files integrity

• open the Command Prompt as Administrator (Tutorial)
• type the following command and press Enter:
  

  sfc /scannow
  

  Note: This may take some time to finish.
  
  Let me know if it doesn't say "No integrity violations found"