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ad.yieldmanager.com results when trying to check Yahoo mail?

Many Yahoo Mail users report been getting a Google search results page that continuously pops up when trying to check their Yahoomail. The page title contains http://ad.yieldmanager.com/st?..

Since the first result on the search page is often for a topic in the malware removal forum of this site, some people even think we’re somehow responsible. While we’re not yet sure why these users are being redirected, we can tell you how to fix it.

  • Download Trend Micro’s HijackThis
  • Close your browser and Install HijackThis
  • Open HijackThis, Select Do a system scan only button
  • In the results, find this line:

O2 – BHO: Browser Address Error Redirector – {CA6319C0-31B7-401E-A518-A07C3DB8F777} – c:\windows\system32\BAE.dll

  • Tick the checkbox next to that line, and select the Fix Checked button (DO NOT select any other lines without assistance).
  • Restart your browser and navigate to Yahoomail. You should now be able to access it.

UPDATE: Thanks to Chris’ comment, it seems a number of people may be having this problem after Spybot Search & Destroy modifies their hosts file after using the “immunize” feature. Since editing your hosts file can be tricky for some, here’s an easy method to restore your hosts file:

Please download HostsXpert

  1. Unzip HostsXpert.zip
  2. Double click on HostsXpert.exe
  3. Then click on “Restore Original Hosts” to restore your Hosts file to its default condition.
  4. Click on Make Hosts Read Only to secure it against further changes.
  5. Close program when complete.

If you have any questions, or need further assistance, please read our malware cleaning guide.

46 Comments so far »

    1
  1. rm_tchr said,

    Wrote on July 20, 2008 @ 3:07 am

    I have had to tolerate the well, I am going to call it a "worm" since I followed the directions on Geeks "frontpage" on how to remove the ad.yieldmanager.com irritatating redirect nonsense. I followed the directions to a t and thought it was working. I am an avid canasta player on Yahoo and was disgusted to be "kicked off" or redirected to this yieldmanager page to the point that I could no longer play. I was kinda desperate so I used the HJT and Permanently deleted this (O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll) from my computer hoping I would never need it again.

    Well, I played a few games and the good ole ad.yieldmanager.com was as busy as a bee working at the bottom trying to redirect me to that darn page, but I guess it kept "timing out". After about 45 minutes, WHAM-BAM, I found myself on that %@$& page and out of my game!!!

    Frustrated and mad as heck!

    You would think Yahoo could do something about this since it wreaks havoc on their "customers". We need a petition or something or a good way to contact Yahoo and ask for their help. Any suggestions?

    P.S.

    I didn't understand the gist of this comment from your directions above.....some people even think we’re somehow responsible......why would anyone think Geeks would be responsible.

  2. 2
  3. Beach said,

    Wrote on July 25, 2008 @ 11:52 am

    I also get Yieldmanager when I use the 'back' button to return to Yahoo. I installed HiJackThis, followed your instructions, and the file noted does not appear in list of files that can be 'fixed.' This started happening when Yahoo put up their "new" my.yahoo format... Neither AVG nor spybot, nor add/remove can find anything which leads me to believe it is inherent in the new yahoo format...

    .....H E L P.....

  4. 3
  5. Joey G said,

    Wrote on August 3, 2008 @ 6:44 am

    I've been trying to eliminate Yield Manager forever. Tried just about everything and solicited advice from practically everywhere. I tried HijackThis and thought it would just be another scam to buy spyware/malware software. Guess what, it isn't.
    If you follow the instructions perfectly, this actually works. Unbelievable - at last the annoying Yield Manager is gone and I am able to access my Yahoo email. I don't know for how long, but it fixed it for now. Thanks for the help. I sincerely appreciate it. Keep up the great work!

  6. 4
  7. Chris said,

    Wrote on August 3, 2008 @ 3:04 pm

    I've been fighting this thing for weeks. Btw, No help from Yahoo, just sympathetic messages. I've found no traces of this thing in my registry, tried all the tricks, keeps coming back but; only with Yahoo pages.

    I've now moved over to MSN, bye Yahoo!

  8. 5
  9. Peter said,

    Wrote on August 4, 2008 @ 8:30 am

    Thanks alot after reading through the posts on different sites it seems this problem is widespread

    Thankfully thanks to your advice im not up all night trying to fix this problem and spending lots of money taking my pc to some fancy repair shop

    i owe you guys one

    Peter

  10. 6
  11. Pat said,

    Wrote on August 8, 2008 @ 4:42 pm

    After following your instructions I am no longer redirected by ad.yieldmanager.com within yahoo email, but now I get a message saying "the current web page is trying to open a site in your trusted sites list. Do you want to allow this? The current page is http//ad.yieldmanager.com. Of course I enter "no," but it keeps happening on every interaction within Yahoo email.

    How do get rid of this?

    Thank you.

    Pat

  12. 7
  13. Blair said,

    Wrote on August 8, 2008 @ 5:18 pm

    If you continue to have problems with ad.yieldmanager after following the instructions in this post, please read our malware cleaning guide, and follow the instructions.

  14. 8
  15. Ralph Zulli said,

    Wrote on August 12, 2008 @ 7:49 pm

    The line in HJThis is the same as you suggested after the word Redirector. I was wondering if this line is the same that can be checked to fix.
    I want that ad.yieldmanager out so bad.

    - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll

  16. 9
  17. Blair said,

    Wrote on August 13, 2008 @ 1:43 pm

    Yes, that is a variation that should be removed as well.

  18. 10
  19. Ralph Zulli said,

    Wrote on August 14, 2008 @ 12:34 pm

    Thanks so much for the correct advice to remove
    ad.yieldmanager. It has been fine for the second day so I hope it stays.
    I tried other programs to no avail and some programs
    such as SpyHunter add Malware' My Spy-Bot toldme not to install this program because of a Trojan so I cancelled it and it still rebooted my PC and installed. I had to uninstall it and then found Malware which I had to get rid of.
    There are a lot of scum out there.
    Thanks again for the straight forward honest fix.
    Ralph Zulli

  20. 11
  21. Francis said,

    Wrote on August 14, 2008 @ 1:54 pm

    I just updated to the new SpyBot-Search&Destroy & ran it complete to finish. It found that damn ad.yieldmanger, & I repaired it.
    Went back to Yahoo & yeaaaaaaa it's gone.....

  22. 12
  23. Ralph Zulli said,

    Wrote on August 21, 2008 @ 9:52 am

    Internet Explorer cannot display the webpage

    Most likely causes:
    You are not connected to the Internet.
    The website is encountering problems.
    There might be a typing error in the address.

    What you can try:
    Diagnose Connection Problems

    More information

    I got rid of ad.yieldmanager in Yahoo and now this pops up every so often there and I have to click the return arrow once to loose it and click return again to ge t back to Answers. Is this just an ad as stated?
    The last 2 lines are links but I will not click on any of them.

  24. 13
  25. Chris said,

    Wrote on September 2, 2008 @ 3:27 pm

    No luck here with any of the available tools, I don't get the redirect any longer but, I still get one to two ad.yieldmanager links in my browser back button.

    So; I still have a yahoo news page, I don't use yahoo mail any longer.

  26. 14
  27. roll's eye'z said,

    Wrote on September 3, 2008 @ 1:01 pm

    The ONLY place this ad.yield.manager ever pops up, is at Yahoo.
    I find it laughable that yahoo responds with 'sympathetic messages' when clearly they know exactly what it is.
    Again - the ONLY place this thing ever pops up - is AT YAHOO.

  28. 15
  29. Chris said,

    Wrote on September 3, 2008 @ 6:05 pm

    Hmmm, suddenly ad.yeildmanager has disappeared from Yahoo. I've clicked dozens of links and even went back to check my old Yahoo mail account. Nothing there and I've done NOTHING recently to get rid of it. Do you think those morons at Yahoo FINALLY got the message??? We will see if it stays that way.

  30. 16
  31. Chris said,

    Wrote on September 4, 2008 @ 6:43 am

    False alarm, it's back..........

  32. 17
  33. Wanda said,

    Wrote on September 11, 2008 @ 4:16 pm

    Yield Manager is owned by Yahoo. Yahoo owns the entire company, that is why if one has Yahoo, one gets Yield Manager and it happens to me as soon as I go to check my email.

    Normally, after checking email, I delete all the cookies using the internet options and raise my raise my "privacy" to 'high' blocking all cookies. But to check email again, it gives me Yield Manager.

  34. 18
  35. xuewen said,

    Wrote on September 16, 2008 @ 9:10 am

    The week i got this infection. the Yiledmanager always redirect the page link I got from Google research or is says this page is not right or our of certificate time. I try to remove it and it seems always come in again after a short time.

    But it doesn't redirect yahoo home page.

    any suggestion to remove it completely?

  36. 19
  37. AngryRaisin said,

    Wrote on October 7, 2008 @ 12:29 am

    Let me guess most of you bought dell's or gateway's... it has been a common practice to install Browser Error Redirectors for the ad revenue it generates... if your lucky it is in the "programs and features" list to remove it off a vista machine. But the above removes it as well.

  38. 20
  39. Lumbergh said,

    Wrote on October 17, 2008 @ 4:14 am

    Same problem just started for me and my wife. We have a new desktop running Vista and a very old one running Windows 98. Happens with either one. I think that this has to be a problem on Yahoo's end.

    By the way, AngryRaisin, they are both "emachines".

  40. 21
  41. Lumbergh said,

    Wrote on October 17, 2008 @ 4:15 am

    P.S. It only happens when accessing e-mail and hasn't been a problem, as yet, for our notebook.

  42. 22
  43. Mary Garcia said,

    Wrote on November 18, 2008 @ 1:09 am

    OMG- I always think i'm the only one having the problem, and low and behold.......

    I consistantly see it on Yahoo Mail and Yahoo Answers. In fact, on Yahoo Answers, i'm lucky enough to get it twice back to back. I don't even know if you're suppose to click "yes" or "no". I just want it to go far far far away.

    C'mon.... there's gotta be some awesome techie guy that can conquer this! We all have faith in you!

  44. 23
  45. Brooke said,

    Wrote on November 18, 2008 @ 3:18 pm

    Sadly it didn't work for me. I followed directions and went to one of my "trigger" websites (walmart) and on loading the main page it was fine, but then when i clicked in once to the next page it went to the ad yield manager thing.... I really had high hopes that would work! We've been dealing with this on our computer since July 08....not. fun.
    Brooke :(

  46. 24
  47. Chris said,

    Wrote on December 14, 2008 @ 2:27 pm

    This is only preliminary...........

    The problem may lie in the hosts file generated by spybot search and destroy. This morning I deleted all the host files generated by SBSD and renamed the oldest system file back to hosts. Since then I've had no more redirects by ad.yieldmanager even in Yahoo mail.

    Is everyone else with this issue using Spybot Search and Destroy?

  48. 25
  49. annegt said,

    Wrote on December 18, 2008 @ 2:14 pm

    thank you so much. i have wasted more time on these pop-ups and this finally worked. i was getting it in both ie and ff in yahoo mail and it was a login pop up for ad.yeildmanager everytime it tried to change the ad on the right pane. i'm thrilled that it is gone.

  50. 26
  51. Chris said,

    Wrote on December 18, 2008 @ 5:03 pm

    I quit using Yahoo due to this issue, then it started on some other sites. No issues at all after removing the Spybot Search and Destroy generated hosts file. I'm even using Yahoo again.

    Your welcome!

    Be advised though, when you immunize with SPSD the problem will more than likely return.....

  52. 27
  53. annegt said,

    Wrote on December 19, 2008 @ 1:24 pm

    Right again Chris, it came back after immunize. You are clever! I deleted only the ad.yieldmanager entry from the sbsd hosts file and voila, gone again. So I guess I'll just do that if and when it comes back.
    Thanks again.

  54. 28
  55. Kaicanoe said,

    Wrote on December 19, 2008 @ 2:04 pm

    If you click on MY COMPUTER, DOCUMENTS, USER, COOKIES,
    you can look for *.ad.yieldmanger.com
    and erase it their too.
    But you gotta do it every time.

  56. 29
  57. Blair said,

    Wrote on December 19, 2008 @ 2:41 pm

    Thanks for the information Chris! The original post has been updated.

  58. 30
  59. denise said,

    Wrote on January 1, 2009 @ 5:33 pm

    i cant answer any mail so i cant even talk to u fix the problem or im will contact a attoney

  60. 31
  61. Kathy said,

    Wrote on January 2, 2009 @ 4:40 am

    Well, I see I am not alone. I just came onboard per the Geek repair recommendation to download Hijack and found everyone else is having the same problem. I am so tired of this thing interfering with my computer work. I have been bumped off of so many things d/t being redircted. However, yesterday when I got bumped out of a $10 survey that was near completion, I had reached my limit and figured I might as well go through the process and get rid of it. Now after several comments from everyone I'm not sure what to do. Does anyone have or did anyone find a real solution to be rid of it yet?

  62. 32
  63. John said,

    Wrote on January 2, 2009 @ 1:23 pm

    I'm having the same kind of problem when I try to navigate on Ebay. I can see about 2 pages and then Im directed to a page that says" can't find ad.yieldmanager" plus something else. Will the same procedure work for me?

  64. 33
  65. Kaicanoe said,

    Wrote on January 2, 2009 @ 9:51 pm

    I finally found my 8/25 response from Yahoo.

    They advised that when the popup comes up, just hit CTRL and W and that should remove it.

  66. 34
  67. Ken said,

    Wrote on January 5, 2009 @ 2:38 pm

    Hey guys,

    After 2 freakin' days of fightin with the ad.yieldmanager crap I followed the instructions for the HiJack this remedy. It worked perfectly....thanks for looking out for amateurs....

  68. 35
  69. Si Sancho said,

    Wrote on January 21, 2009 @ 9:34 am

    I finally figured it out! I think I have ALL the instructions correctly below…

    START HERE and follow the directions….

    Go to your C:\ Documents and Settings \ user name \ Cookies

    DELETE the file(s) user name in your Cookie folder

    Leave this folder OPEN as you may need to revisit it while you are confirming

    this fix as each time you do something in Yahoo Mail it will come back until this fix is fully implemented.

    Next, go to C:\ WINDOWS \ System32 \ drivers \ etc and double click on the file “hosts” and select NOTEPAD in the pop up window. You should see this in NOTEPAD:

    # Copyright (c) 1993-1999 Microsoft Corp.
    #
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    #
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    #
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    #
    # For example:
    #
    # 102.54.94.97 rhino.acme.com # source server
    # 38.25.63.10 x.acme.com # x client host

    127.0.0.1 localhost
    127.0.0.1 ad.yieldmanager.com

    ADD the text in RED above and save the hosts file by doing [File][Save As] and put quotes “hosts” on the file name. It will ask you if you want to REPLACE the original file, the correct answer is YES.

    NEXT, with Internet Explorer open, select [Tools] [Internet Options] and select the [Privacy] tab. Click on the [Advanced] button and select as shown below…

    check [x] Overide automatic cookie handling
    check [x] Accept first party cookies
    check [x[ Block third party cookies
    check [x] Always allow session cookies

    NEXT, select the [Sites] button and add the yieldmanager.com to the domains to ALWAYS be blocked. Just type in the upper box the “yieldmanager.com” and select the [Block] button and it will appear in the Managed websites list.

    This SHOULD stop Yahoo Mail from locking up and prevent any further yieldmanager

    cookies from appearing in your Cookies folder. If it acts up again, check your cookies

    folder first, if you find yieldmanager cookies there it means that Yahoo has made

    additional changes to circumvent your prevention measures.

    Hope this helps!

  70. 36
  71. Carlotta Jerry said,

    Wrote on January 26, 2009 @ 9:17 am

    I am just trying to do everyday stuff that you would do with a telephone 25 years ago. I keep getting that ad.yieldmanager, or Certifcate has expired that blocks me from doing my College online classes or go anywhere else I want to go. Why is this happening? I am spending more time trying go somewhere and it takes me hours sometime to et help or call AT&T yahoo. I want these Cerificates Off! I want ad.ware off I want ad.yiedmanager off! I am not a greek on computer or adventurer. My husband will wake me up in the middle of the night and ask me "what or why can't go.....? What did you do? I don't know? there goes my time being stolen again. I am still upset that a $3.95 'Pay postage only' for Free of bottle ACAI cost me 200.00 and a bank fees over $100.00. I signed something I am not aware of at the time. Suppose to be for $3.95 ONLY! Beside that they got my money and I got bounced checks. My hands are tied, AND NO additional products that I did not order but paid for after I did quit the subscription and Still they stole my money after I told them to cancelled this. They said ok, you should notice in your next statement. Yes, I noticed they ripped me off! I feel that the Certifcate and ad.yieldmanager is trying to dupe me into buying stuff or protection I don't Need!

  72. 37
  73. gary runge said,

    Wrote on February 14, 2009 @ 6:05 am

    this adyieldmanager thing seems to come in different forms and different fixes. I have trend micro as my protection, and they couldnt get rid of it with their hijacker after a couple of days, and then forgot me. This problem unique to the YAHOO's has an easy fix, drop YAHOO just like their stock has dropped!!! Doesn't seem like they care, or the adyieldmanager folk maybe hired Yahoos smartest programers away from them! Goodbye Yahoo, here comes Firefox and a new email addy too!

  74. 38
  75. Wilma Cummings said,

    Wrote on March 14, 2009 @ 7:55 pm

    I tried getting rid of yieldmanager and was not successful until I went into Internet Options/Privacy and checked the 3rd party Cookie box thereby blocking 3rd party cookies such as Yieldmanager. I don't know how many times I'd have to go into my Cookie file and delete it,next day it was there again!! Now, it is gone forever. Yea!

    My friend is now having a problem of the yieldmanager box showing up when she is in Ebay and her computer slows down while this is going on. Does anyone know why this is happening. She went into Internet Options/Privacy and her tried to check the 3rd party Cookie box and her cursor changed over to the two headed arrows!! She was not able to click on the box. This is strange.

  76. 39
  77. Bre said,

    Wrote on March 25, 2009 @ 8:44 pm

    Hi, I have been having this issue off and on for ages but last night it went nuts and it was redirecting me away from not only my yahoo mail but also from download.com, and a ton of other sites but I took this advice and it worked perfectly. Thanks so much.

  78. 40
  79. Shelly said,

    Wrote on April 3, 2009 @ 1:56 pm

    Continually being redirected to Gateway Search page re: this *?$%*#) yieldmanager whenever I try to access yahoo mail or yahoo games. I d/l HijackThis and the file recommended to remove did not appear in the scan. So, What's next?? GRRRR

  80. 41
  81. Cyberhub said,

    Wrote on June 6, 2009 @ 5:36 am

    Yahoo Mail and Yahoo Answers are being block by my avira webguard, i followed the HijackThis instruction and does see
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\windows\system32\BAE.dll,waht should i do?

  82. 42
  83. chris said,

    Wrote on June 7, 2009 @ 3:48 pm

    Yes, I have Avira as well, now I cannot access yahoo pages, and also cannot access my yahoo mail. Any help at how I can get around the blocked access with avira without turning off my protection?

  84. 43
  85. Cyberhub said,

    Wrote on June 7, 2009 @ 10:33 pm

    I'ts day 4 i can't visit yahoo mail or problems in yahoo answers with a topic off ad.yieldmanager

  86. 44
  87. Blair said,

    Wrote on June 10, 2009 @ 5:26 pm

    @ cyberhub, Try the alternate fix:

    Please download HostsXpert

    1. Unzip HostsXpert.zip
    2. Double click on HostsXpert.exe
    3. Then click on "Restore Original Hosts" to restore your Hosts file to its default condition.
    4. Click on Make Hosts Read Only to secure it against further changes.
    5. Close program when complete.

    If that doesn't work, please post a new topic in our forums.

  88. 45
  89. Aaron said,

    Wrote on June 22, 2009 @ 5:43 pm

    I dont use Yahoo and have never vistited a Yahoo site and have ad.yieldmanager.

    Its driving me nuts as it tried to access my default browser, Internet Explorer (IE) without promptying but then IE crashes.

    I've tried a dozen different Malware products and none of them have managed to rid my PC of it.

    I tried deleting the coookies from my Temp folder but upon reopening it, they are there again.

    Has anyone had any sucess with any particular anti Spy / Virus software ?

    Thx

  90. 46
  91. daniela enriquez said,

    Wrote on July 1, 2009 @ 10:24 pm

    holaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

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